Type B (designated supportive living)

Hope Homes INC. #3

Willow Park, Calgary, Alberta. Operated by Hope Homes INC..

Visits since 2023: 3; 2 of 3 visits
Non-compliant visits since 2023: 2; 67% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Feb 2026; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 4
City: Calgary
Sector: South · Willow Park
Address: 10009 2 Street SE, Calgary, Alberta, T2J0W5
Record source: ASTRAL (as the file gives it)
First and last visit on record: Mar 2014 to Feb 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

February 24, 2026 · Inspection
Non-compliant
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued February 24, 2026. Fix by May 31, 2026. Status: Rectified (February 24, 2026).
- Safety Requirements — Accommodation is in safe condition
  Evidence required that the accommodation and its grounds or common areas are safe and free of hazard
  Issued February 24, 2026. Fix by May 31, 2026. Status: Rectified (February 24, 2026).
- Information Respecting the Accommodation — Signed residential services agreement
  Evidence required that residential service agreement is signed by the resident/representative and an
  Issued February 24, 2026. Fix by May 31, 2026. Status: Rectified (February 24, 2026).
- Menu Requirements — Record of meals served
  Evidence required of meals served and substitutions made.
  Issued February 24, 2026. Fix by May 13, 2026. Status: Rectified (February 24, 2026).
August 26, 2025 · CCHSS Inspection
Non-compliant
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.
  Issued August 26, 2025. Fix by November 18, 2025. Status: Rectified (August 26, 2025).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued August 26, 2025. Fix by November 18, 2025. Status: Rectified (August 26, 2025).
- Staff Training — Training materials are current.
  An operator must ensure that training materials are current in relation to the legislation, regulati
  Issued August 26, 2025. Fix by November 18, 2025. Status: Rectified (August 26, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued August 26, 2025. Fix by November 18, 2025. Status: Rectified (August 26, 2025).
- Act and Regulation Requirements — Director of Care
  Issued August 26, 2025. Fix by November 18, 2025. Status: Rectified (August 26, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued August 26, 2025. Fix by November 18, 2025. Status: Rectified (August 26, 2025).
- Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
  Issued August 26, 2025. Fix by November 18, 2025. Status: Rectified (August 26, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued August 26, 2025. Fix by November 18, 2025. Status: Rectified (August 26, 2025).
September 29, 2023 · Inspection
Compliant
July 28, 2022 · Inspection
Compliant
April 14, 2020 · Consultation
Not assessed (consultation)
March 5, 2020 · Inspection
Compliant
March 5, 2020 · Inspection
Compliant
March 6, 2019 · Inspection
Non-compliant
- Duties of an Operator — Documents Concerns and Proposed Solutions
  Provide evidence that all requests, concerns and proposed solutions expressed by a_x000D_ resident, a me
  Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).
- Establishment of a Resident and Family Council — Notice Remains Posted
  Provide evidence that the notice advising the right to establish a Resident and_x000D_ Family Coun
  Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).
- Establishment of a Resident and Family Council — Post a Notice
  Provide evidence that the notice advising the right to establish a Resident and_x000D_ Family Council re
  Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).
- Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
  Provide evidence that a meeting has been convened to inform residents, their families and persons of
  Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).
- Establishment of a Resident and Family Council — Notice of Meeting Posted
  Provide evidence that that a notice of every meeting is posted in a conspicuous place in the residen
  Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).
- Establishment of a Resident and Family Council — Provide Copies of Notice
  Provide evidence that copies of the notice advising the right to establish a Resident and Family Cou
  Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).
- Duties of an Operator — Designate a Facility Representative
  Provide evidence that a person has been designated in writing as facility_x000D_ representatives for the
  Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).
- Duties of an Operator — Attend all Meetings
  Provide evidence that facility representative attends all meeting of a Resident and_x000D_ Family Counci
  Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).
March 6, 2019 · Inspection
Compliant
March 6, 2018 · Inspection
Compliant
February 8, 2017 · Inspection
Compliant
December 6, 2016 · CCHSS Audit
Compliant
March 8, 2016 · Inspection
Compliant
March 13, 2015 · Inspection
Compliant
March 12, 2014 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Concerns and Complaints — Written processes for managing concerns and complaints?
How does the home meet: Safety Requirements — Accommodation is in safe condition?
How does the home meet: Information Respecting the Accommodation — Signed residential services agreement?
How does the home meet: Menu Requirements — Record of meals served?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.?
How does the home meet: Staff Training — Documented compliance to training.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Lake Bonavista VillageLake Bonavista, Calgary · 220 units	Assisted living	1.7 km	0%0 of 1 visit
Southwood Care CentreFairview, Calgary · 222 units	Long-term care (Type A)	2.1 km	83%5 of 6 visits
Toluwa Lodges Group INC.Lake Bonavista, Calgary · 4 units	Type B (designated supportive living)	2.6 km	100%3 of 3 visits
Chateau Renoir Retirement ResidencePump Hill, Calgary · 160 units	Assisted living	2.8 km	50%1 of 2 visits
Hope Homes INC. #5Lake Bonavista, Calgary · 4 units	Type B (designated supportive living)	2.9 km	67%2 of 3 visits
Mayfair Care CentreChinook Park, Calgary · 142 units	Long-term care (Type A)	3.0 km	50%2 of 4 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.