CareTrail

Type B (designated supportive living)

Hope Homes INC. #5

Lake Bonavista, Calgary, Alberta. Operated by Hope Homes INC..

Visits since 2023
3
2 of 3 visits
Non-compliant visits since 2023
2
67% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Feb 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
4
City
Calgary
Sector
South · Lake Bonavista
Address
12523 Lake Geneva Road SE, Calgary, Alberta, T2J2S4
Record source
ASTRAL (as the file gives it)
First and last visit on record
Mar 2014 to Feb 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. February 24, 2026 · Inspection

    Non-compliant

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued February 24, 2026. Fix by March 12, 2026. Status: Rectified (February 24, 2026).

    • Safety Requirements — Accommodation is in safe condition

      Evidence required that the accommodation and its grounds or common areas are safe and free of hazard

      Issued February 24, 2026. Fix by May 31, 2026. Status: Rectified (February 24, 2026).

    • Information Respecting the Accommodation — Signed residential services agreement

      Evidence required that residential service agreement is signed by the resident/representative and an

      Issued February 24, 2026. Fix by May 31, 2026. Status: Rectified (February 24, 2026).

    • Concerns and Complaints — Written processes for managing concerns and complaints

      Evidence required of communication of the written process to residents, their representatives, visit

      Issued February 24, 2026. Fix by May 31, 2026. Status: Rectified (February 24, 2026).

  2. November 10, 2025 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.

      An operator must ensure that any change to a client's care plan is documented and communicated to th

      Issued November 10, 2025. Fix by February 2, 2026. Status: Rectified (November 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued November 10, 2025. Fix by February 2, 2026. Status: Rectified (November 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued November 10, 2025. Fix by February 2, 2026. Status: Rectified (November 10, 2025).

    • Staff Training — Training materials are current.

      An operator must ensure that training materials are current in relation to the legislation, regulati

      Issued November 10, 2025. Fix by February 2, 2026. Status: Rectified (November 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued November 10, 2025. Fix by February 2, 2026. Status: Rectified (November 10, 2025).

  3. September 29, 2023 · Inspection

    Compliant

  4. July 28, 2022 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued July 28, 2022. Fix by August 10, 2022. Status: Rectified (August 12, 2022).

  5. April 14, 2020 · Consultation

    Not assessed (consultation)

  6. March 5, 2020 · Inspection

    Compliant

  7. March 5, 2020 · Inspection

    Compliant

  8. March 6, 2019 · Inspection

    Non-compliant

    • Establishment of a Resident and Family Council — Notice of Meeting Posted

      Provide evidence that that a notice of every meeting is posted in a conspicuous place in the residen

      Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).

    • Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents

      Provide evidence that a meeting has been convened to inform residents, their families and persons of

      Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).

    • Duties of an Operator — Designate a Facility Representative

      Provide evidence that a person has been designated in writing as facility_x000D_ representatives for the

      Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).

    • Establishment of a Resident and Family Council — Post a Notice

      Provide evidence that the notice advising the right to establish a Resident and_x000D_ Family Council re

      Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).

    • Duties of an Operator — Attend all Meetings

      Provide evidence that facility representative attends all meeting of a Resident and_x000D_ Family Counci

      Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).

    • Establishment of a Resident and Family Council — Provide Copies of Notice

      Provide evidence that copies of the notice advising the right to establish a Resident and Family Cou

      Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).

    • Duties of an Operator — Documents Concerns and Proposed Solutions

      Provide evidence that all requests, concerns and proposed solutions expressed by a_x000D_ resident, a me

      Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).

    • Establishment of a Resident and Family Council — Notice Remains Posted

      Provide evidence that the notice advising the right to establish a Resident and_x000D_ Family Coun

      Issued March 6, 2019. Fix by June 30, 2019. Status: Rectified (June 3, 2019).

  9. March 6, 2019 · Inspection

    Compliant

  10. March 6, 2018 · Inspection

    Compliant

  11. February 8, 2017 · Inspection

    Compliant

  12. December 6, 2016 · CCHSS Audit

    Compliant

  13. March 8, 2016 · Inspection

    Compliant

  14. March 13, 2015 · Inspection

    Compliant

  15. March 12, 2014 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Cleaning Requirements — Clean and comfortable environment?
  • How does the home meet: Safety Requirements — Accommodation is in safe condition?
  • How does the home meet: Information Respecting the Accommodation — Signed residential services agreement?
  • How does the home meet: Concerns and Complaints — Written processes for managing concerns and complaints?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Aomega IVLake Bonavista, Calgary · 4 units1.1 km100%1 of 1 visit
More T'A Life HomesQueensland, Calgary · 6 units1.1 km67%2 of 3 visits
More T'A Life HomesParkland, Calgary · 6 units1.3 km67%2 of 3 visits
Aomega VParkland, Calgary · 4 units1.4 km100%1 of 1 visit
Toluwa Lodges Group INC.Lake Bonavista, Calgary · 4 units1.8 km100%3 of 3 visits
Lake Bonavista VillageLake Bonavista, Calgary · 220 units2.2 km0%0 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.