CareTrail

Type B (designated supportive living)

Toluwa Lodges Group INC.

Lake Bonavista, Calgary, Alberta. Operated by Toluwa Lodges Group INC..

Visits since 2023
3
3 of 3 visits
Non-compliant visits since 2023
3
100% of visits
Open non-compliances
17
issued, in progress or ongoing
Last assessed visit
Jun 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
4
City
Calgary
Sector
South · Lake Bonavista
Address
12751 Bonaventure Drive SE, Calgary, Alberta, T2J4X4
Record source
ASTRAL (as the file gives it)
First and last visit on record
Sep 2013 to Jun 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. June 29, 2026 · CCHSS Inspection

    Non-compliant

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Quality Improvement Reporting — Policies and procedures for reportable incidents are documented and implemented.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Staff Training — Training materials are current.

      An operator must ensure that training materials are current in relation to the legislation, regulati

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Health Care Providers — Active registration is verified and documented for Regulated Health Care Professionals.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Health Care Providers — Job descriptions and guidelines are provided for Health Care Providers.

      An operator must provide the health care providers it employs with access to current information on

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Health Care Providers — Health Care Aides meet competency requirements.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 29, 2026. Fix by September 21, 2026. Status: Issued (June 29, 2026).

  2. November 27, 2024 · CCHSS Inspection

    Non-compliant

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued November 27, 2024. Fix by February 21, 2025. Status: Rectified (November 27, 2024).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued November 27, 2024. Fix by February 21, 2025. Status: Rectified (November 27, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued November 27, 2024. Fix by February 21, 2025. Status: Rectified (November 27, 2024).

    • Staff Training — Training materials are current.

      An operator must ensure that training materials are current in relation to the legislation, regulati

      Issued November 27, 2024. Fix by February 21, 2025. Status: Rectified (November 27, 2024).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued November 27, 2024. Fix by February 21, 2025. Status: Rectified (November 27, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued November 27, 2024. Fix by February 21, 2025. Status: Rectified (November 27, 2024).

    • Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.

      Issued November 27, 2024. Fix by February 21, 2025. Status: Rectified (November 27, 2024).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued November 27, 2024. Fix by February 21, 2025. Status: Rectified (November 27, 2024).

    • Act and Regulation Requirements — Director of Care

      Issued November 27, 2024. Fix by February 21, 2025. Status: Rectified (November 27, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued November 27, 2024. Fix by February 21, 2025. Status: Rectified (November 27, 2024).

  3. November 24, 2023 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued November 24, 2023. Fix by January 8, 2024. Status: Rectified (November 27, 2023).

  4. September 30, 2022 · Inspection

    Compliant

  5. April 2, 2020 · Consultation

    Not assessed (consultation)

  6. August 28, 2019 · Inspection

    Compliant

  7. August 28, 2019 · Inspection

    Compliant

  8. September 19, 2018 · Inspection

    Compliant

  9. September 19, 2018 · Inspection

    Compliant

  10. September 13, 2017 · Inspection

    Compliant

  11. September 22, 2016 · Inspection

    Compliant

  12. September 9, 2015 · Inspection

    Compliant

  13. September 19, 2014 · Inspection

    Compliant

  14. September 17, 2013 · Inspection

    Non-compliant

    • Residents Personal Affairs — Requirements for written processes

      Evidence required of written policies that address the accepting of gifts and the involvement of emp

      Issued September 17, 2013. Fix by October 31, 2013. Status: Rectified (October 16, 2013).

    • Residents Personal Affairs — Communication of processes

      Evidence required that the policies on involvement in residents' personal affairs have been communic

      Issued September 17, 2013. Fix by October 31, 2013. Status: Rectified (October 16, 2013).

    • Information Respecting the Supportive Living Accommodation — Accommodation information provision

      Evidence required that the information is made available regarding:

      Issued September 17, 2013. Fix by October 31, 2013. Status: Rectified (October 16, 2013).

    • Residents Personal Affairs — Written process on involvement in resident personal affairs

      Evidence required of written policies respecting involvement of employees/volunteers in the personal

      Issued September 17, 2013. Fix by October 31, 2013. Status: Rectified (October 16, 2013).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
  • How does the home meet: Quality Improvement Reporting — Policies and procedures for reportable incidents are documented and implemented.?
  • How does the home meet: Staff Training — Training materials are current.?
  • How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
  • How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Lake Bonavista VillageLake Bonavista, Calgary · 220 units1.0 km0%0 of 1 visit
Aomega IVLake Bonavista, Calgary · 4 units1.8 km100%1 of 1 visit
Hope Homes INC. #5Lake Bonavista, Calgary · 4 units1.8 km67%2 of 3 visits
The Academy of Aging INC.Shawnee Slopes, Calgary · 76 units1.8 km67%2 of 3 visits
The Manor Village at Fish Creek Park LTD.Shawnee Slopes, Calgary · 203 units1.8 km0%0 of 3 visits
Aomega VParkland, Calgary · 4 units2.2 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.