Long-term care (Type A)

Mayfair Care Centre

Chinook Park, Calgary, Alberta. Operated by Travois Holdings LTD..

Visits since 2023: 4; 2 of 4 visits
Non-compliant visits since 2023: 2; 50% of visits
Open non-compliances: 9; issued, in progress or ongoing
Last assessed visit: Aug 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type A
Subtype: —
Units: 142
City: Calgary
Sector: South · Chinook Park
Address: 8240 Collicut Street SW, Calgary, Alberta, T2V2X1
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jun 2013 to Aug 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

August 7, 2025 · CCHSS Inspection
Non-compliant
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued August 7, 2025. Fix by October 30, 2025. Status: Rectified (August 7, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued August 7, 2025. Fix by October 30, 2025. Status: Rectified (August 7, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued August 7, 2025. Fix by October 30, 2025. Status: Rectified (August 7, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued August 7, 2025. Fix by October 30, 2025. Status: Rectified (August 7, 2025).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued August 7, 2025. Fix by October 30, 2025. Status: Rectified (August 7, 2025).
December 14, 2023 · CCHSS Audit
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued December 14, 2023. Fix by April 22, 2024. Status: Rectified (December 14, 2023).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued December 14, 2023. Fix by April 22, 2024. Status: Rectified (December 14, 2023).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued December 14, 2023. Fix by April 22, 2024. Status: Rectified (December 14, 2023).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued December 14, 2023. Fix by April 22, 2024. Status: Rectified (December 14, 2023).
- Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
  Issued December 14, 2023. Fix by April 22, 2024. Status: Rectified (December 14, 2023).
- Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.
  Issued December 14, 2023. Fix by April 22, 2024. Status: Rectified (December 14, 2023).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued December 14, 2023. Fix by April 22, 2024. Status: Rectified (December 14, 2023).
- Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.
  Issued December 14, 2023. Fix by April 22, 2024. Status: Rectified (July 5, 2024).
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued December 14, 2023. Fix by April 22, 2024. Status: Rectified (December 14, 2023).
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued December 14, 2023. Status: Ongoing.
- CCHSS standard 1.3
  The care plan addresses the Client's needs, goals, and intervention details.
  Issued December 14, 2023. Status: Ongoing.
- CCHSS standard 1.4
  Medical Status assessments are documented.
  Issued December 14, 2023. Status: Ongoing.
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued December 14, 2023. Status: Ongoing.
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued December 14, 2023. Status: Ongoing.
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued December 14, 2023. Status: Ongoing.
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued December 14, 2023. Status: Ongoing.
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued December 14, 2023. Status: Ongoing.
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued December 14, 2023. Status: Ongoing.
November 2, 2023 · Quality Monitoring Visit
Compliant
June 21, 2023 · Inspection
Compliant
November 14, 2022 · Quality Monitoring Visit
Compliant
March 22, 2022 · Quality Monitoring Visit
Compliant
January 31, 2022 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued January 31, 2022. Status: Resolved (March 22, 2022).
- standard not recorded in the file
  Issued January 31, 2022. Status: Resolved (March 22, 2022).
January 13, 2022 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued January 13, 2022. Status: Resolved (March 22, 2022).
- standard not recorded in the file
  Issued January 13, 2022. Status: Resolved (March 22, 2022).
- standard not recorded in the file
  Issued January 13, 2022. Status: Resolved (March 22, 2022).
- standard not recorded in the file
  Issued January 13, 2022. Status: Resolved (March 22, 2022).
August 17, 2021 · CMOH Inspection
Compliant
August 17, 2021 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued August 17, 2021. Fix by August 31, 2021. Status: Rectified (August 24, 2021).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued August 17, 2021. Fix by August 31, 2021. Status: Rectified (August 24, 2021).
November 2, 2020 · Quality Monitoring Visit
Compliant
September 15, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued September 15, 2020. Fix by September 18, 2020. Status: Rectified (September 15, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation
  Issued September 15, 2020. Fix by September 18, 2020. Status: Rectified (September 21, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued September 15, 2020. Fix by September 18, 2020. Status: Rectified (September 21, 2020).
May 11, 2020 · Quality Monitoring Visit
Compliant
April 3, 2020 · Consultation
Not assessed (consultation)
October 2, 2019 · CCHSS Audit
Non-compliant
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued October 2, 2019. Status: Resolved (January 20, 2020).
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued October 2, 2019. Status: Resolved (January 20, 2020).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued October 2, 2019. Status: Resolved (January 20, 2020).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued October 2, 2019. Status: Resolved (January 20, 2020).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued October 2, 2019. Status: Resolved (January 20, 2020).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued October 2, 2019. Status: Resolved (January 20, 2020).
- CCHSS standard 16.4
  Policies and procedures for Secure Spaces are documented and implemented.
  Issued October 2, 2019. Status: Resolved (January 20, 2020).
- CCHSS standard 16.5
  Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued October 2, 2019. Status: Resolved (January 20, 2020).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued October 2, 2019. Status: Resolved (January 20, 2020).
June 11, 2019 · Inspection
Compliant
June 11, 2019 · Inspection
Compliant
June 13, 2018 · Inspection
Compliant
June 13, 2018 · Inspection
Non-compliant
- Resident Safety and Security — Incident reporting
  Please submit completed reportable incident form for the incident on DATE within one business day.
  Issued June 13, 2018. Fix by July 31, 2018. Status: Rectified (June 22, 2018).
June 15, 2017 · Inspection
Non-compliant
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued June 15, 2017. Fix by August 31, 2017. Status: Rectified (August 10, 2017).
June 17, 2016 · Inspection
Non-compliant
- Information Respecting the Long Term Care Accommodation — Terms of residential services agreement
  Evidence required that residential service agreements include the services provided, rates charged,
  Issued June 17, 2016. Fix by October 31, 2016. Status: Rectified (September 29, 2016).
- Privacy and Personal Information — Protection of information and privacy
  Evidence required that the privacy and personal information of residents are protected.
  Issued June 17, 2016. Fix by November 30, 2016. Status: Rectified (November 3, 2016).
October 27, 2015 · Complaint Investigation
Compliant
June 17, 2015 · Inspection
Compliant
June 10, 2014 · Inspection
Compliant
November 15, 2013 · CCHSS Regular Audit
Non-compliant
- Communicable Disease and Infection Prevention and Control — Services are provided in accordance with all communicable disease, & IPC standards issued by AH .
  (a) Continuing care health services shall be provided in accordance with all communicable disease an
  Issued November 15, 2013. Fix by January 15, 2014. Status: Rectified (June 5, 2014).
- Medication Management — Annual review is inclusive as defined by the Standard.
  (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica
  Issued November 15, 2013. Fix by January 15, 2014. Status: Rectified (June 5, 2014).
June 17, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Chateau Renoir Retirement ResidencePump Hill, Calgary · 160 units	Assisted living	1.1 km	50%1 of 2 visits
Agecare GlenmorePump Hill, Calgary · 215 units	Long-term care (Type A)	1.2 km	—no visits in the window
Chinook Care CentreKelvin Grove, Calgary · 265 units	Long-term care (Type A)	1.6 km	67%2 of 3 visits
Kingsland TerraceKingsland, Calgary · 24 units	Type B (designated supportive living)	1.6 km	50%1 of 2 visits
L'Arche Association of Calgary - MarymountKingsland, Calgary · 4 units	Group home	1.6 km	50%1 of 2 visits
Trinity Lodge Retirement ResidenceKelvin Grove, Calgary · 225 units	Assisted living	1.6 km	0%0 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.