CareTrail

Type B (designated supportive living)

Villa Marguerite Seniors Community Partnership

Glenwood, Edmonton, Alberta. Operated by Villa Marguerite Seniors Community Partnership.

Visits since 2023
9
6 of 9 visits
Non-compliant visits since 2023
6
67% of visits
Open non-compliances
2
issued, in progress or ongoing
Last assessed visit
Jun 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
239
City
Edmonton
District
Jasper Place · Glenwood
Address
9810 165 Street, Edmonton, Alberta, T5P3S7
Record source
ASTRAL (as the file gives it)
First and last visit on record
Sep 2013 to Jun 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. June 3, 2026 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 3, 2026. Fix by July 1, 2026. Status: Issued (June 3, 2026).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 3, 2026. Fix by July 1, 2026. Status: Issued (June 3, 2026).

  2. December 4, 2025 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication, and review of plans

      Evidence required that the continuation of services plan is practical, identifies relevant supports,

      Issued December 4, 2025. Fix by December 4, 2026. Status: Rectified (December 4, 2025).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued December 4, 2025. Fix by November 4, 2026. Status: Rectified (December 4, 2025).

  3. October 7, 2025 · Complaint Investigation

    Compliant

  4. September 25, 2025 · CCHSS Investigation

    Non-compliant

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued September 25, 2025. Fix by November 13, 2025. Status: Rectified (September 25, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued September 25, 2025. Fix by November 13, 2025. Status: Rectified (September 25, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued September 25, 2025. Fix by November 13, 2025. Status: Rectified (September 25, 2025).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued September 25, 2025. Fix by November 13, 2025. Status: Rectified (September 25, 2025).

  5. September 25, 2025 · CCHSS Inspection

    Non-compliant

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Medication Management — Client's Medication Management plan is reassessed.

      An operator must ensure that a client's plan for medication management will be reassessed at the cli

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued September 25, 2025. Fix by November 13, 2025. Status: Rectified (September 25, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued September 25, 2025. Fix by November 13, 2025. Status: Rectified (September 25, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued September 25, 2025. Fix by November 13, 2025. Status: Rectified (September 25, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued September 25, 2025. Fix by November 13, 2025. Status: Rectified (September 25, 2025).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Act and Regulation Requirements — Requirements for staffing plan are met at all times

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued September 25, 2025. Fix by December 18, 2025. Status: Rectified (September 25, 2025).

  6. July 23, 2025 · Complaint Investigation

    Compliant

  7. December 12, 2024 · CCHSS Inspection

    Non-compliant

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued December 12, 2024. Fix by March 12, 2025. Status: Rectified (December 12, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued December 12, 2024. Fix by March 12, 2025. Status: Rectified (December 12, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued December 12, 2024. Fix by March 12, 2025. Status: Rectified (December 12, 2024).

  8. October 10, 2024 · CCHSS Inspection

    Non-compliant

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued October 10, 2024. Fix by November 7, 2024. Status: Rectified (October 17, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.

      Issued October 10, 2024. Fix by November 15, 2024. Status: Rectified (October 17, 2024).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued October 10, 2024. Fix by October 31, 2024. Status: Rectified (October 17, 2024).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued October 10, 2024. Fix by November 7, 2024. Status: Rectified (October 17, 2024).

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued October 10, 2024. Fix by November 15, 2024. Status: Rectified (October 17, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued October 10, 2024. Fix by November 15, 2024. Status: Rectified (October 17, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued October 10, 2024. Fix by November 15, 2024. Status: Rectified (October 17, 2024).

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued October 10, 2024. Fix by October 31, 2024. Status: Rectified (October 15, 2024).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued October 10, 2024. Fix by November 15, 2024. Status: Rectified (October 17, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued October 10, 2024. Fix by November 15, 2024. Status: Rectified (October 17, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued October 10, 2024. Fix by November 15, 2024. Status: Rectified (October 17, 2024).

  9. August 21, 2024 · Complaint Investigation

    Compliant

  10. November 2, 2022 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued November 2, 2022. Status: Resolved (February 1, 2023).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued November 2, 2022. Status: Resolved (February 1, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued November 2, 2022. Status: Resolved (February 1, 2023).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued November 2, 2022. Status: Resolved (February 1, 2023).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued November 2, 2022. Status: Resolved (February 1, 2023).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued November 2, 2022. Status: Resolved (February 1, 2023).

  11. June 2, 2022 · Quality Monitoring Visit

    Compliant

  12. May 27, 2022 · CMOH Inspection

    Compliant

  13. May 27, 2022 · Inspection

    Compliant

  14. May 13, 2022 · Inspection

    Compliant

  15. April 25, 2022 · CMOH Inspection

    Compliant

  16. April 25, 2022 · Complaint Investigation

    Non-compliant

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued April 25, 2022. Fix by May 31, 2022. Status: Rectified (May 13, 2022).

  17. March 1, 2022 · Quality Monitoring Visit

    Compliant

  18. January 13, 2022 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued January 13, 2022. Status: Resolved (March 1, 2022).

  19. September 22, 2021 · Quality Monitoring Visit

    Compliant

  20. August 17, 2021 · CMOH Inspection

    Compliant

  21. August 17, 2021 · Inspection

    Compliant

  22. July 15, 2021 · Complaint Investigation

    Non-compliant

    • Resident Safety and Security — Incident reporting

      Please submit completed reportable incident form for the incident on DATE within one business day.

      Issued July 15, 2021. Fix by July 15, 2021. Status: Rectified (September 1, 2021).

  23. May 3, 2021 · Quality Monitoring Visit

    Compliant

  24. February 23, 2021 · Quality Monitoring Visit

    Compliant

  25. January 5, 2021 · Quality Monitoring Visit

    Compliant

  26. November 23, 2020 · CMOH Inspection

    Compliant

  27. November 9, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued November 9, 2020. Status: Resolved (January 5, 2021).

    • standard not recorded in the file

      Issued November 9, 2020. Status: Resolved (January 5, 2021).

    • standard not recorded in the file

      Issued November 9, 2020. Status: Resolved (January 5, 2021).

  28. October 23, 2020 · Complaint Investigation

    Compliant

  29. August 19, 2020 · CMOH Inspection

    Compliant

  30. August 19, 2020 · Complaint Investigation

    Compliant

  31. June 4, 2020 · Complaint Investigation

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation

      Issued June 4, 2020. Fix by June 5, 2020. Status: Rectified (June 4, 2020).

  32. June 4, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued June 4, 2020. Fix by June 4, 2020. Status: Rectified (June 4, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued June 4, 2020. Fix by June 4, 2020. Status: Rectified (June 4, 2020).

  33. May 27, 2020 · Quality Monitoring Visit

    Compliant

  34. April 3, 2020 · Consultation

    Not assessed (consultation)

  35. August 29, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 19.2

      Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 1.5

      Client and/or Client's legal representative participate in the development and review of Care Plan.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 16.4

      Policies and procedures for Secure Spaces are documented and implemented.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 16.5

      Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued August 29, 2019. Status: Resolved (January 31, 2020).

  36. June 3, 2019 · Inspection

    Compliant

  37. June 3, 2019 · Inspection

    Compliant

  38. May 28, 2019 · Complaint Investigation

    Compliant

  39. June 19, 2018 · Inspection

    Compliant

  40. June 19, 2018 · Inspection

    Compliant

  41. November 1, 2017 · Complaint Investigation

    Compliant

  42. June 6, 2017 · Inspection

    Compliant

  43. June 14, 2016 · Inspection

    Compliant

  44. March 21, 2016 · Complaint Investigation

    Compliant

  45. December 17, 2015 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued December 17, 2015. Fix by February 29, 2016. Status: Rectified (February 11, 2016).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued December 17, 2015. Fix by February 29, 2016. Status: Rectified (February 11, 2016).

  46. July 2, 2015 · Inspection

    Compliant

  47. March 4, 2015 · Inspection

    Compliant

  48. May 6, 2014 · Inspection

    Compliant

  49. March 7, 2014 · Inspection

    Compliant

  50. September 17, 2013 · Complaint Investigation

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
  • How does the home meet: Continuation of Services — Practicability, communication, and review of plans?
  • How does the home meet: Continuation of Services — Contingency plans?
  • How does the home meet: Quality Improvement Reporting — Reporting reportable incidents.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Benevolence Care CentreGlenwood, Edmonton · 102 unitsunder 1 km100%5 of 5 visits
Alberta Life Care Housing FoundationTerra Losa, Edmonton · 77 unitsunder 1 km80%4 of 5 visits
Wild RoseTerra Losa, Edmonton · 65 unitsunder 1 km67%4 of 6 visits
The Waterford of SummerleaSummerlea, Edmonton · 156 units1.2 km0%0 of 2 visits
Canora Place Supportive LivingBritannia Youngstown, Edmonton · 28 units1.3 km100%2 of 2 visits
Excel Society - Residence 48West Jasper Place, Edmonton · 8 units1.3 km0%0 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.