CareTrail

Assisted living

The Waterford of Summerlea

Summerlea, Edmonton, Alberta. Operated by Chantelle Management LTD..

Visits since 2023
2
0 of 2 visits
Non-compliant visits since 2023
0
0% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Jul 2025
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living Accommodation
Subtype
Assisted Living Accommodation
Units
156
City
Edmonton
District
West Edmonton · Summerlea
Address
9395 172 Street, Edmonton, Alberta, T5T5S6
Record source
ASTRAL (as the file gives it)
First and last visit on record
Apr 2013 to Jul 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. July 14, 2025 · Inspection

    Compliant

  2. March 7, 2023 · Complaint Investigation

    Compliant

  3. August 16, 2022 · Complaint Investigation

    Compliant

  4. August 16, 2022 · Complaint Investigation

    Compliant

  5. April 7, 2022 · Complaint Investigation

    Non-compliant

    • Resident Safety and Security — Incident reporting

      Please submit completed reportable incident form for the incident on DATE within one business day.

      Issued April 7, 2022. Fix by May 9, 2022. Status: Rectified (May 6, 2022).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued April 7, 2022. Fix by May 9, 2022. Status: Rectified (May 4, 2022).

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued April 7, 2022. Fix by May 9, 2022. Status: Rectified (May 4, 2022).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued April 7, 2022. Fix by May 9, 2022. Status: Rectified (May 9, 2022).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued April 7, 2022. Fix by April 7, 2022. Status: Rectified (April 7, 2022).

    • Menu Requirements — Record of meals served

      Evidence required of meals served and substitutions made.

      Issued April 7, 2022. Fix by May 9, 2022. Status: Rectified (May 6, 2022).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued April 7, 2022. Fix by May 9, 2022. Status: Rectified (May 6, 2022).

  6. March 28, 2022 · CMOH Inspection

    Compliant

  7. December 1, 2021 · CMOH Inspection

    Compliant

  8. December 1, 2021 · Inspection

    Compliant

  9. June 23, 2020 · CMOH Inspection

    Compliant

  10. June 15, 2020 · Complaint Investigation

    Compliant

  11. June 15, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued June 15, 2020. Fix by June 19, 2020. Status: Rectified (June 15, 2020).

  12. May 5, 2020 · Consultation

    Not assessed (consultation)

  13. November 22, 2019 · Inspection

    Compliant

  14. November 22, 2019 · Inspection

    Compliant

  15. November 6, 2018 · Inspection

    Compliant

  16. November 6, 2018 · Inspection

    Non-compliant

    • Information Respecting the Supportive Living Accommodation — Terms of residential services agreement

      Evidence required that residential service agreements include the services provided, rates charged,

      Issued November 6, 2018. Fix by December 31, 2018. Status: Rectified (November 20, 2018).

  17. January 26, 2018 · Inspection

    Compliant

  18. November 24, 2017 · Inspection

    Non-compliant

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued November 24, 2017. Fix by February 28, 2018. Status: Rectified (January 26, 2018).

    • Prevention of Abuse — Information provision on preventing and reporting abuse

      Evidence required that information regarding the identification and reporting of suspected abuse and

      Issued November 24, 2017. Fix by February 28, 2018. Status: Rectified (January 26, 2018).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued November 24, 2017. Fix by February 28, 2018. Status: Rectified (January 26, 2018).

  19. November 17, 2016 · Inspection

    Compliant

  20. November 26, 2015 · Inspection

    Compliant

  21. November 20, 2014 · Inspection

    Compliant

  22. November 21, 2013 · Inspection

    Compliant

  23. August 22, 2013 · Inspection

    Compliant

  24. August 15, 2013 · Inspection

    Compliant

  25. August 9, 2013 · Inspection

    Compliant

  26. July 30, 2013 · Inspection

    Compliant

  27. July 24, 2013 · Inspection

    Compliant

  28. July 19, 2013 · Inspection

    Compliant

  29. July 10, 2013 · Inspection

    Compliant

  30. July 4, 2013 · Inspection

    Compliant

  31. June 25, 2013 · Inspection

    Compliant

  32. June 17, 2013 · Inspection

    Compliant

  33. June 13, 2013 · Inspection

    Compliant

  34. June 6, 2013 · Inspection

    Compliant

  35. May 29, 2013 · Inspection

    Compliant

  36. May 21, 2013 · Inspection

    Compliant

  37. May 15, 2013 · Inspection

    Compliant

  38. May 9, 2013 · Inspection

    Compliant

  39. May 1, 2013 · Inspection

    Compliant

  40. April 24, 2013 · Inspection

    Compliant

  41. April 17, 2013 · CCHSS Inspection

    Compliant

  42. April 17, 2013 · Inspection

    Compliant

  43. April 11, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Resident Safety and Security — Incident reporting?
  • How does the home meet: Maintenance Requirements — Accommodation is maintained?
  • How does the home meet: Menu Requirements — Menu substitutions communicated and made from same food group?
  • How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
  • How does the home meet: Nutritional Requirements — Quality and quantity of food, communication of menu/times?
  • How does the home meet: Menu Requirements — Record of meals served?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Wild RoseTerra Losa, Edmonton · 65 unitsunder 1 km67%4 of 6 visits
Alberta Life Care Housing FoundationTerra Losa, Edmonton · 77 unitsunder 1 km80%4 of 5 visits
Agecare Jasper PlaceWest Meadowlark Park, Edmonton · 100 unitsunder 1 km57%4 of 7 visits
Summerlea International Care Homes INC. Summerlea Home 2Summerlea, Edmonton · 6 unitsunder 1 km100%2 of 2 visits
Laurier House LynnwoodWest Meadowlark Park, Edmonton · 80 unitsunder 1 km80%4 of 5 visits
Benevolence Care CentreGlenwood, Edmonton · 102 units1.2 km100%5 of 5 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.