Type B (designated supportive living)

Alberta Life Care Housing Foundation

Terra Losa, Edmonton, Alberta. Operated by Lifestyle Options LTD..

Visits since 2023: 5; 4 of 5 visits
Non-compliant visits since 2023: 4; 80% of visits
Open non-compliances: 2; issued, in progress or ongoing
Last assessed visit: Oct 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 77
City: Edmonton
District: West Edmonton · Terra Losa
Address: 17203 99 Avenue NW, Edmonton, Alberta, T5T6S5
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jan 2014 to Oct 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

October 22, 2025 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's or representative's lack of participation in the Care Plan is documented.
  Where a client or the client's legal representative, if applicable, is unable or unwilling to partic
  Issued October 22, 2025. Fix by January 21, 2026. Status: Rectified (October 24, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued October 22, 2025. Fix by January 21, 2026. Status: Rectified (October 24, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued October 22, 2025. Fix by January 21, 2026. Status: Rectified (October 24, 2025).
- Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
  Issued October 22, 2025. Fix by January 21, 2026. Status: Rectified (October 24, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued October 22, 2025. Fix by January 21, 2026. Status: Rectified (October 24, 2025).
- Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
  An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
  Issued October 22, 2025. Fix by January 21, 2026. Status: Rectified (October 24, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued October 22, 2025. Fix by January 21, 2026. Status: Rectified (October 24, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.
  Issued October 22, 2025. Fix by January 21, 2026. Status: Rectified (October 24, 2025).
August 15, 2025 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued August 15, 2025. Fix by September 15, 2025. Status: Rectified (August 15, 2025).
January 31, 2024 · CCHSS Audit
Non-compliant
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued January 31, 2024. Status: Ongoing.
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued January 31, 2024. Status: Ongoing.
February 21, 2023 · Inspection
Compliant
January 13, 2023 · Complaint Investigation
Non-compliant
- Duties of an Operator — Consult with Resident and Family Council
  Provide evidence that consultation occurred with all Resident and Family Councils in_x000D_ the resident
  Issued January 13, 2023. Fix by January 31, 2023. Status: Rectified (January 17, 2023).
April 29, 2022 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
  Issued April 29, 2022. Fix by May 2, 2022. Status: Rectified (May 3, 2022).
February 28, 2022 · Quality Monitoring Visit
Compliant
August 18, 2021 · Quality Monitoring Visit
Compliant
July 22, 2021 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued July 22, 2021. Status: Resolved (February 28, 2022).
June 11, 2021 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 28, 2016. Fix by May 31, 2022. Status: Rectified (April 29, 2022).
February 9, 2021 · Complaint Investigation
Compliant
January 11, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
  Issued January 11, 2021. Fix by January 13, 2021. Status: Rectified (January 19, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued January 11, 2021. Fix by January 13, 2021. Status: Rectified (January 19, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
  Issued January 11, 2021. Fix by January 13, 2021. Status: Rectified (January 19, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued January 11, 2021. Fix by January 13, 2021. Status: Rectified (January 19, 2021).
November 9, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued November 9, 2020. Fix by November 11, 2020. Status: Rectified (November 13, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued November 9, 2020. Fix by November 11, 2020. Status: Rectified (November 13, 2020).
September 30, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued September 30, 2020. Status: Resolved (January 19, 2021).
- standard not recorded in the file
  Issued September 30, 2020. Status: Resolved (January 19, 2021).
- standard not recorded in the file
  Issued September 30, 2020. Status: Resolved (January 19, 2021).
- standard not recorded in the file
  Issued September 30, 2020. Status: Resolved (January 19, 2021).
September 18, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued September 18, 2020. Status: Resolved (January 19, 2021).
- standard not recorded in the file
  Issued September 18, 2020. Status: Resolved (January 19, 2021).
- standard not recorded in the file
  Issued September 18, 2020. Status: Resolved (January 19, 2021).
- standard not recorded in the file
  Issued September 18, 2020. Status: Resolved (January 19, 2021).
August 20, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued August 20, 2020. Fix by August 28, 2020. Status: Rectified (August 26, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued August 20, 2020. Fix by August 28, 2020. Status: Rectified (August 31, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation
  Issued August 20, 2020. Fix by November 9, 2020. Status: Rectified (November 10, 2020).
July 2, 2020 · Complaint Investigation
Non-compliant
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued July 2, 2020. Fix by August 31, 2020. Status: Rectified (September 1, 2020).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued July 2, 2020. Fix by August 31, 2020. Status: Rectified (September 1, 2020).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 28, 2016. Fix by July 31, 2020. Status: Rectified (April 29, 2022).
- Menu Requirements — Menu substitutions communicated and made from same food group
  Evidence required of the menu substitutions showing that the substitutions are from within the same
  Issued July 2, 2020. Fix by August 31, 2020. Status: Rectified (September 1, 2020).
June 4, 2020 · Quality Monitoring Visit
Compliant
March 31, 2020 · Consultation
Not assessed (consultation)
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 28, 2016. Fix by April 30, 2020. Status: Rectified (April 29, 2022).
February 11, 2020 · CCHSS Audit
Non-compliant
- CCHSS standard 19.2
  Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 8.1
  Policies and procedures regarding criminal record checks for staff and volunteers.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 9.3
  Policies and procedures for Staff training are documented and implemented.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 16.4
  Policies and procedures for Secure Spaces are documented and implemented.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 16.5
  Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued February 11, 2020. Status: Resolved (August 23, 2021).
January 16, 2020 · Inspection
Compliant
January 16, 2020 · Inspection
Non-compliant
- Contracted Services — Minimum contract requirements
  Please ensure that contracts include a provision that addresses the handling of personal information
  Issued January 16, 2020. Fix by April 30, 2020. Status: Rectified (January 24, 2020).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 28, 2016. Fix by July 31, 2020. Status: Rectified (April 29, 2022).
January 14, 2019 · Inspection
Compliant
January 14, 2019 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 28, 2016. Fix by January 31, 2020. Status: Rectified (April 29, 2022).
January 9, 2018 · Inspection
Non-compliant
- Criminal Record Checks — Completion of criminal record checks
  <p>Evidence required that each employee, volunteer and service provider who provide services directl
  Issued January 9, 2018. Fix by April 30, 2018. Status: Rectified (March 19, 2018).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 28, 2016. Fix by January 31, 2019. Status: Rectified (April 29, 2022).
January 13, 2017 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 28, 2016. Fix by January 31, 2018. Status: Rectified (April 29, 2022).
January 28, 2016 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued January 28, 2016. Fix by January 31, 2017. Status: Rectified (April 29, 2022).
January 7, 2015 · Inspection
Compliant
October 27, 2014 · CCHSS Regular Audit
Non-compliant
- Medication Management — Annual review is inclusive as defined by the Standard.
  (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica
  Issued October 27, 2014. Fix by December 29, 2014. Status: Rectified (January 14, 2015).
- Medication Management — Medication management policies and processes are inclusive as defined by the Standards.
  (f) Medication management policies and processes include:_x000D_ _x000D_ - Simple and easy to unde
  Issued October 27, 2014. Fix by December 29, 2014. Status: Rectified (January 14, 2015).
- Quality Improvement — Facility/program has a quality improvement program as defined by the Standards.
  (a) The facility or program has an established quality improvement program that includes:_x000D_ -
  Issued October 27, 2014. Fix by January 14, 2017. Status: Rectified (January 14, 2015).
January 8, 2014 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's or representative's lack of participation in the Care Plan is documented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.?
How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Wild RoseTerra Losa, Edmonton · 65 units	Assisted living	under 1 km	67%4 of 6 visits
The Waterford of SummerleaSummerlea, Edmonton · 156 units	Assisted living	under 1 km	0%0 of 2 visits
Benevolence Care CentreGlenwood, Edmonton · 102 units	Long-term care (Type A)	under 1 km	100%5 of 5 visits
Villa Marguerite Seniors Community PartnershipGlenwood, Edmonton · 239 units	Type B (designated supportive living)	under 1 km	67%6 of 9 visits
Summerlea International Care Homes INC. Summerlea Home 2Summerlea, Edmonton · 6 units	Type B (designated supportive living)	1.0 km	100%2 of 2 visits
Agecare Jasper PlaceWest Meadowlark Park, Edmonton · 100 units	Long-term care (Type A)	1.3 km	57%4 of 7 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.