CareTrail

Assisted living

The Mustard Seed

Beltline, Calgary, Alberta. Operated by The Mustard Seed Society.

Visits since 2023
3
2 of 3 visits
Non-compliant visits since 2023
2
67% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Oct 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living Accommodation
Subtype
Assisted Living Accommodation
Units
30
City
Calgary
Sector
Centre · Beltline
Address
102 11 Avenue SE, Calgary, Alberta, T2G0X5
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jun 2013 to Oct 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. October 29, 2025 · Inspection

    Non-compliant

    • Social or Leisure Activities — Resident needs, feedback and opinions considered

      Evidence required that residents' opinions have been considered in the planning of social or leisure

      Issued October 29, 2025. Fix by January 29, 2026. Status: Rectified (October 29, 2025).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued October 29, 2025. Fix by November 20, 2025. Status: Rectified (October 29, 2025).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued October 29, 2025. Fix by January 29, 2026. Status: Rectified (October 29, 2025).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued October 29, 2025. Fix by January 29, 2026. Status: Rectified (October 29, 2025).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued October 29, 2025. Fix by January 29, 2026. Status: Rectified (October 29, 2025).

    • Concerns and Complaints — Written processes for managing concerns and complaints

      Evidence required of communication of the written process to residents, their representatives, visit

      Issued October 29, 2025. Fix by January 29, 2026. Status: Rectified (October 29, 2025).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued October 29, 2025. Fix by January 29, 2026. Status: Rectified (October 29, 2025).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued October 29, 2025. Fix by November 20, 2025. Status: Rectified (October 29, 2025).

  2. May 31, 2023 · Inspection

    Compliant

  3. March 6, 2023 · Inspection

    Non-compliant

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued March 6, 2023. Fix by June 6, 2023. Status: Rectified (May 31, 2023).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued March 6, 2023. Fix by March 21, 2023. Status: Rectified (April 11, 2023).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued March 6, 2023. Fix by March 21, 2023. Status: Rectified (April 11, 2023).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued March 6, 2023. Fix by March 21, 2023. Status: Rectified (April 11, 2023).

  4. March 31, 2021 · CMOH Inspection

    Compliant

  5. April 8, 2020 · Consultation

    Not assessed (consultation)

  6. January 8, 2020 · Inspection

    Compliant

  7. January 8, 2020 · Inspection

    Compliant

  8. January 17, 2019 · Inspection

    Compliant

  9. January 17, 2019 · Inspection

    Compliant

  10. January 9, 2018 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued January 9, 2018. Fix by February 28, 2018. Status: Rectified (February 9, 2018).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued January 9, 2018. Fix by February 28, 2018. Status: Rectified (February 9, 2018).

    • Resident Safety and Security — Monitoring and accounting for residents

      Evidence required that residents are accounted for on a daily basis.

      Issued January 9, 2018. Fix by February 28, 2018. Status: Rectified (February 9, 2018).

  11. January 12, 2017 · Inspection

    Compliant

  12. January 13, 2016 · Inspection

    Compliant

  13. January 12, 2015 · Inspection

    Compliant

  14. January 22, 2014 · Inspection

    Non-compliant

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued January 22, 2014. Fix by February 28, 2014. Status: Rectified (January 23, 2014).

  15. October 18, 2013 · Inspection

    Non-compliant

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued January 14, 2013. Fix by January 31, 2014. Status: Rectified (January 23, 2014).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued January 14, 2013. Fix by January 31, 2014. Status: Rectified (January 23, 2014).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued January 14, 2013. Fix by January 31, 2014. Status: Rectified (November 7, 2013).

  16. June 17, 2013 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued January 14, 2013. Fix by October 31, 2013. Status: Rectified (January 23, 2014).

    • Bedding — Quality and regularly scheduled bedding and towel changes

      Evidence required that bedding is in good condition and changed on a regularly scheduled basis.

      Issued January 14, 2013. Fix by October 31, 2013. Status: Rectified (October 22, 2013).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued January 14, 2013. Fix by October 31, 2013. Status: Rectified (November 7, 2013).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued January 14, 2013. Fix by October 31, 2013. Status: Rectified (January 23, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Social or Leisure Activities — Resident needs, feedback and opinions considered?
  • How does the home meet: Water Temperature — Safe water temperatures?
  • How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
  • How does the home meet: Cleaning Requirements — Regularly scheduled cleaning of all areas?
  • How does the home meet: Continuation of Services — Practicability, communication and review of plans?
  • How does the home meet: Concerns and Complaints — Written processes for managing concerns and complaints?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
The Mustard SeedBeltline, Calgary · 224 unitsunder 1 km33%1 of 3 visits
Ursa - Alice BissettDowntown Commercial Core, Calgary · 5 unitsunder 1 km0%0 of 2 visits
Carewest Rouleau ManorMission, Calgary · 77 units1.0 km67%2 of 3 visits
Clover LivingChinatown, Calgary · 174 units1.0 km33%1 of 3 visits
Aspira BritanniaCliff Bungalow, Calgary · 70 units1.1 km67%2 of 3 visits
Eau Claire Retirement ResidenceDowntown Commercial Core, Calgary · 73 units1.4 km75%3 of 4 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.