Type B (designated supportive living)

The Manor at Whitecourt Village

Whitecourt, Alberta. Operated by Christenson Communities LTD..

Visits since 2023: 3; 2 of 3 visits
Non-compliant visits since 2023: 2; 67% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Feb 2026; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 50
City: Whitecourt
Address: 4901 47 Ave, Whitecourt, Alberta, T7S0G7
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jul 2024 to Feb 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

February 2, 2026 · Inspection
Non-compliant
- Safety Requirements — Accommodation is in safe condition
  Evidence required that the accommodation and its grounds or common areas are safe and free of hazard
  Issued February 2, 2026. Fix by February 2, 2026. Status: Rectified (February 2, 2026).
October 2, 2025 · CCHSS Inspection
Non-compliant
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Life Enrichment Services — Qualifications of Life Enrichment personnel
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.
  Issued October 2, 2025. Fix by January 2, 2026. Status: Rectified (October 2, 2025).
July 4, 2024 · Complaint Investigation
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Safety Requirements — Accommodation is in safe condition?
How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
How does the home meet: Life Enrichment Services — Qualifications of Life Enrichment personnel?
How does the home meet: Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Spruce View Lodge and HeightsWhitecourt · 15 units	Type B (designated supportive living)	under 1 km	67%2 of 3 visits
Extendicare MayerthorpeMayerthorpe · 50 units	Long-term care (Type A)	41 km	75%3 of 4 visits
Mayerthorpe Healthcare CentreMayerthorpe · 20 units	Long-term care (Type A)	41 km	67%2 of 3 visits
Pleasant View LodgeMayerthorpe · 15 units	Type B (designated supportive living)	41 km	100%5 of 5 visits
Sunshine Place LodgeEvansburg · 35 units	Lodge	74 km	100%2 of 2 visits
Parkland LodgeEdson · 10 units	Type B (designated supportive living)	78 km	33%1 of 3 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.