Type B (designated supportive living)

Pleasant View Lodge

Mayerthorpe, Alberta. Operated by Lac Ste. Anne Foundation.

Visits since 2023: 5; 5 of 5 visits
Non-compliant visits since 2023: 5; 100% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Oct 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 15
City: Mayerthorpe
Address: 4407 42A Avenue, PO Box 299, Mayerthorpe, Alberta, T0E1N0
Record source: ASTRAL (as the file gives it)
First and last visit on record: Apr 2013 to Oct 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

October 2, 2025 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Quality Improvement Reporting — Reporting reportable incidents.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Medication Management — Client is provided with medication assistance.
  Where a client is assessed as being unable to competently self-administer their medication, an Opera
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
September 19, 2025 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued September 19, 2025. Fix by October 31, 2025. Status: Rectified (September 19, 2025).
September 17, 2025 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Quality Improvement Reporting — Reporting reportable incidents.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Health Care Providers — Unregulated Health Care Providers work within defined competencies.
  An operator must ensure that all unregulated health care providers it employs work only within the d
  Issued August 21, 2025. Fix by September 5, 2025. Status: Rectified (August 21, 2025).
- Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Medication Management — Client is provided with medication assistance.
  Where a client is assessed as being unable to competently self-administer their medication, an Opera
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
August 21, 2025 · CCHSS Inspection
Non-compliant
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Quality Improvement Reporting — Reporting reportable incidents.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Medication Management — Client is provided with medication assistance.
  Where a client is assessed as being unable to competently self-administer their medication, an Opera
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Health Care Providers — Unregulated Health Care Providers work within defined competencies.
  An operator must ensure that all unregulated health care providers it employs work only within the d
  Issued August 21, 2025. Fix by September 5, 2025. Status: Rectified (August 21, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued August 21, 2025. Fix by August 29, 2025. Status: Rectified (August 21, 2025).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued August 21, 2025. Fix by November 13, 2025. Status: Rectified (August 21, 2025).
June 20, 2023 · CCHSS Audit
Non-compliant
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued June 20, 2023. Status: Resolved (November 22, 2023).
- CCHSS standard 4.4
  Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
  Issued June 20, 2023. Status: Resolved (November 22, 2023).
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued June 20, 2023. Status: Resolved (November 22, 2023).
- CCHSS standard 9.3
  Policies and procedures for Staff training are documented and implemented.
  Issued June 20, 2023. Status: Resolved (November 22, 2023).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued June 20, 2023. Status: Resolved (November 22, 2023).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued June 20, 2023. Status: Resolved (November 22, 2023).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued June 20, 2023. Status: Resolved (November 22, 2023).
- CCHSS standard 19.2
  Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued June 20, 2023. Status: Resolved (November 22, 2023).
June 14, 2022 · CMOH Inspection
Compliant
June 14, 2022 · Inspection
Compliant
October 13, 2021 · Quality Monitoring Visit
Compliant
June 23, 2021 · Quality Monitoring Visit
Compliant
May 25, 2021 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued May 25, 2021. Status: Resolved (June 23, 2021).
- standard not recorded in the file
  Issued May 25, 2021. Status: Resolved (June 23, 2021).
April 19, 2021 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued April 19, 2021. Status: Resolved (June 23, 2021).
- standard not recorded in the file
  Issued April 19, 2021. Status: Resolved (June 23, 2021).
April 14, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued April 14, 2021. Fix by May 10, 2021. Status: Rectified (May 10, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued April 14, 2021. Fix by May 10, 2021. Status: Rectified (May 11, 2021).
April 15, 2020 · Consultation
Not assessed (consultation)
May 15, 2019 · Inspection
Compliant
May 15, 2019 · Inspection
Compliant
May 15, 2018 · Inspection
Non-compliant
- Personal Choice Services — Appropriate areas, qualifications, and resident needs considered
  Evidence required of the personal choice service provider's certificate or licence. Evidence require
  Issued May 15, 2018. Fix by May 31, 2019. Status: Rectified (July 22, 2018).
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued May 15, 2018. Fix by July 31, 2018. Status: Rectified (June 27, 2018).
May 5, 2017 · Inspection
Non-compliant
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued May 5, 2017. Fix by June 30, 2017. Status: Rectified (June 13, 2017).
May 4, 2017 · CCHSS Audit
Compliant
May 24, 2016 · Inspection
Non-compliant
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued May 24, 2016. Fix by July 31, 2016. Status: Rectified (July 19, 2016).
- Contracted Services — Minimum contract requirements
  Please ensure that contracts include a provision that addresses the handling of personal information
  Issued May 24, 2016. Fix by September 30, 2016. Status: Rectified (August 31, 2016).
May 7, 2015 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued May 7, 2015. Fix by July 31, 2015. Status: Rectified (June 19, 2015).
- Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting
  Evidence required of written processes for medication assistance and medication reminders including
  Issued May 7, 2015. Fix by June 30, 2015. Status: Rectified (June 16, 2015).
- Information Respecting the Supportive Living Accommodation — Accommodation information provision
  Evidence required that the information is made available regarding:
  Issued May 7, 2015. Fix by July 31, 2015. Status: Rectified (June 19, 2015).
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued May 7, 2015. Fix by July 31, 2015. Status: Rectified (June 19, 2015).
- Information Respecting the Supportive Living Accommodation — Signed residential services agreement
  Evidence required that residential service agreements have been signed by the resident/representativ
  Issued May 7, 2015. Fix by June 30, 2015. Status: Rectified (May 8, 2015).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued May 7, 2015. Fix by July 31, 2015. Status: Rectified (June 19, 2015).
- Residents Personal Affairs — Requirements for written processes
  Evidence required of written policies that address the accepting of gifts and the involvement of emp
  Issued May 7, 2015. Fix by June 30, 2015. Status: Rectified (May 8, 2015).
- Residents Personal Affairs — Communication of processes
  Evidence required that the policies on involvement in residents' personal affairs have been communic
  Issued May 7, 2015. Fix by July 31, 2015. Status: Rectified (July 6, 2015).
June 18, 2014 · CCHSS Regular Audit
Non-compliant
- Communicable Disease and Infection Prevention and Control — Policies and processes are in place to address infection, prevention and control topics.
  (b) There shall be policies and processes in place which shall address, but are not limited to, the
  Issued June 18, 2014. Fix by September 18, 2014. Status: Rectified (September 30, 2014).
- Integrated Care Planning — Care plan reviews include an evaluation of the overall effectiveness of the care plan
  (f) Thecare plan reviews include an evaluation of the overall effectiveness of the care plan to det
  Issued June 18, 2014. Fix by September 18, 2014. Status: Rectified (September 30, 2014).
- Integrated Care Planning — Care plan will be inclusive as defined by the Standards.
  (b) The documented care plan shall include:_x000D_ - Results of assessments for the purpose of app
  Issued June 18, 2014. Fix by September 18, 2014. Status: Rectified (October 1, 2014).
- Integrated Care Planning — Clients have one current, written, integrated care plan.
  (a) All clients have one current, written, integrated care plan.
  Issued June 18, 2014. Fix by September 18, 2014. Status: Rectified (October 1, 2014).
- Integrated Care Planning — Clients shall have an annual health team conference, including an evaluation & update of care plan.
  (e) At minimum, each continuing care client has an annual health service team conference to review,
  Issued June 18, 2014. Fix by September 18, 2014. Status: Rectified (September 30, 2014).
- Medication Management — Annual review is inclusive as defined by the Standard.
  (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica
  Issued June 18, 2014. Fix by September 18, 2014. Status: Rectified (September 30, 2014).
- Medication Management — Medication management policies and processes are inclusive as defined by the Standards.
  (f) Medication management policies and processes include:_x000D_ _x000D_ - Simple and easy to unde
  Issued June 18, 2014. Fix by September 18, 2014. Status: Rectified (September 30, 2014).
- Standardized Assessments — Health care professionals consulted in the development of the client care plan where appropriate.
  (i) The appropriate health care professionals are consulted in the development of the client care p
  Issued June 18, 2014. Fix by September 18, 2014. Status: Rectified (September 30, 2014).
May 22, 2014 · Inspection
Compliant
May 16, 2013 · Inspection
Compliant
April 23, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.?
How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
How does the home meet: Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.?
How does the home meet: Quality Improvement Reporting — Reporting reportable incidents.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Extendicare MayerthorpeMayerthorpe · 50 units	Long-term care (Type A)	under 1 km	75%3 of 4 visits
Mayerthorpe Healthcare CentreMayerthorpe · 20 units	Long-term care (Type A)	under 1 km	67%2 of 3 visits
Sunshine Place LodgeEvansburg · 35 units	Lodge	40 km	100%2 of 2 visits
Spruce View Lodge and HeightsWhitecourt · 15 units	Type B (designated supportive living)	41 km	67%2 of 3 visits
The Manor at Whitecourt VillageWhitecourt · 50 units	Type B (designated supportive living)	41 km	67%2 of 3 visits
Dr. W. R. Keir - Barrhead Continuing Care CentreBarrhead · 99 units	Long-term care (Type A)	52 km	75%6 of 8 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.