Type B (designated supportive living)

Spruce View Lodge and Heights

Whitecourt, Alberta. Operated by Lac Ste. Anne Foundation.

Visits since 2023: 3; 2 of 3 visits
Non-compliant visits since 2023: 2; 67% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Nov 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 15
City: Whitecourt
Address: 12 Sunset Boulevard, Whitecourt, Alberta, T7S1S9
Record source: ASTRAL (as the file gives it)
First and last visit on record: Aug 2013 to Nov 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

November 5, 2025 · CCHSS Inspection
Non-compliant
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
- Act and Regulation Requirements — Staff Educator
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
- Life Enrichment Services — Qualifications of Life Enrichment personnel
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
- Act and Regulation Requirements — Director of Care
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
August 23, 2023 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued August 23, 2023. Status: Resolved (December 11, 2023).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued August 23, 2023. Status: Resolved (December 11, 2023).
- CCHSS standard 4.4
  Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
  Issued August 23, 2023. Status: Resolved (December 11, 2023).
- CCHSS standard 5.1
  Documented policies and procedures for Palliative and End-of-Life Care.
  Issued August 23, 2023. Status: Resolved (December 11, 2023).
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued August 23, 2023. Status: Resolved (December 11, 2023).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued August 23, 2023. Status: Resolved (December 11, 2023).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued August 23, 2023. Status: Resolved (December 11, 2023).
April 21, 2023 · Inspection
Compliant
June 2, 2021 · CMOH Inspection
Compliant
May 13, 2021 · Quality Monitoring Visit
Compliant
April 15, 2021 · Quality Monitoring Visit
Compliant
April 8, 2020 · Consultation
Not assessed (consultation)
August 20, 2019 · Inspection
Non-compliant
- Duties of an Operator — Provide Inspection Results
  Provide evidence that information on inspection results have been provided to_x000D_ residents and their
  Issued August 20, 2019. Fix by August 20, 2019. Status: Rectified (August 20, 2019).
August 20, 2019 · Inspection
Compliant
August 1, 2018 · Inspection
Compliant
August 1, 2018 · Inspection
Compliant
August 24, 2017 · Inspection
Compliant
June 2, 2017 · CCHSS Audit
Compliant
August 24, 2016 · Inspection
Compliant
September 1, 2015 · Inspection
Compliant
September 17, 2014 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued September 17, 2014. Fix by December 31, 2014. Status: Rectified (December 1, 2014).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued September 17, 2014. Fix by December 31, 2014. Status: Rectified (November 6, 2014).
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued September 17, 2014. Fix by December 31, 2014. Status: Rectified (December 1, 2014).
March 19, 2014 · CCHSS Regular Audit
Non-compliant
- Integrated Care Planning — Clients shall have an annual health team conference, including an evaluation & update of care plan.
  (e) At minimum, each continuing care client has an annual health service team conference to review,
  Issued March 19, 2014. Fix by May 25, 2014. Status: Rectified (June 9, 2015).
- Medication Management — Annual review is inclusive as defined by the Standard.
  (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica
  Issued March 19, 2014. Fix by May 25, 2014. Status: Rectified (June 9, 2015).
- Medication Management — Medication is reconciled upon transfer from one level of service to another.
  (e) Medication is reconciled upon transfer from one level of service to another.
  Issued March 19, 2014. Fix by May 25, 2014. Status: Rectified (June 9, 2015).
- Medication Management — Medication management policies and processes are inclusive as defined by the Standards.
  (f) Medication management policies and processes include:_x000D_ _x000D_ - Simple and easy to unde
  Issued March 19, 2014. Fix by May 25, 2014. Status: Rectified (June 9, 2015).
- Operational Processes — Policies and processes are in place as defined by the Standard.
  (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal
  Issued March 19, 2014. Fix by May 25, 2014. Status: Rectified (June 9, 2015).
August 23, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.?
How does the home meet: Act and Regulation Requirements — Staff Educator?
How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Life Enrichment Services — Qualifications of Life Enrichment personnel?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.?
How does the home meet: Act and Regulation Requirements — Director of Care?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
The Manor at Whitecourt VillageWhitecourt · 50 units	Type B (designated supportive living)	under 1 km	67%2 of 3 visits
Extendicare MayerthorpeMayerthorpe · 50 units	Long-term care (Type A)	41 km	75%3 of 4 visits
Mayerthorpe Healthcare CentreMayerthorpe · 20 units	Long-term care (Type A)	41 km	67%2 of 3 visits
Pleasant View LodgeMayerthorpe · 15 units	Type B (designated supportive living)	41 km	100%5 of 5 visits
Sunshine Place LodgeEvansburg · 35 units	Lodge	73 km	100%2 of 2 visits
Parkland LodgeEdson · 10 units	Type B (designated supportive living)	78 km	33%1 of 3 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.