Long-term care (Type A)

Extendicare Mayerthorpe

Mayerthorpe, Alberta. Operated by Extendicare (Canada) INC..

Visits since 2023: 4; 3 of 4 visits
Non-compliant visits since 2023: 3; 75% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Aug 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type A
Subtype: —
Units: 50
City: Mayerthorpe
Address: 4706 54 Street, Box 569, Mayerthorpe, Alberta, T0E1N0
Record source: ASTRAL (as the file gives it)
First and last visit on record: Aug 2013 to Aug 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

August 13, 2025 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Physician or Nurse Practitioner reviews the Care Plan.
  An operator of a long-term care facility must ensure that the client's responsible Physician or Nurs
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Act and Regulation Requirements — Charge Nurse
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Quality Improvement Reporting — Reporting reportable incidents.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Nutrition and Hydration Management — Registered dietitian included in nutrition and hydration assessment.
  Where a client has been assessed as having therapeutic nutrition and hydration needs, an operator mu
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
- Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued August 13, 2025. Fix by November 5, 2025. Status: Rectified (August 13, 2025).
June 8, 2023 · Inspection
Non-compliant
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued June 8, 2023. Fix by October 31, 2023. Status: Rectified (June 13, 2023).
March 23, 2023 · Complaint Investigation
Compliant
February 28, 2023 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued February 28, 2023. Status: Resolved (May 12, 2023).
- CCHSS standard 1.4
  Medical Status assessments are documented.
  Issued February 28, 2023. Status: Resolved (May 12, 2023).
- CCHSS standard 1.7
  Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued February 28, 2023. Status: Resolved (May 12, 2023).
- CCHSS standard 4.4
  Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
  Issued February 28, 2023. Status: Resolved (May 12, 2023).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued February 28, 2023. Status: Resolved (May 12, 2023).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued February 28, 2023. Status: Resolved (May 12, 2023).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued February 28, 2023. Status: Resolved (May 12, 2023).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued February 28, 2023. Status: Resolved (May 12, 2023).
April 20, 2022 · CMOH Inspection
Compliant
September 28, 2021 · CMOH Inspection
Compliant
September 28, 2021 · Inspection
Compliant
February 4, 2021 · Quality Monitoring Visit
Compliant
December 8, 2020 · Quality Monitoring Visit
Compliant
November 18, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued November 18, 2020. Fix by November 20, 2020. Status: Rectified (November 19, 2020).
November 4, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
  Issued November 4, 2020. Fix by November 3, 2020. Status: Rectified (November 19, 2020).
October 29, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued October 29, 2020. Status: Resolved (December 8, 2020).
April 7, 2020 · Consultation
Not assessed (consultation)
September 18, 2019 · Inspection
Compliant
September 18, 2019 · Inspection
Compliant
August 2, 2018 · Inspection
Non-compliant
- Duties of an Operator — Establish a Written Process for Addressing Concerns
  Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
  Issued August 2, 2018. Fix by November 30, 2018. Status: Rectified (October 19, 2018).
August 2, 2018 · Inspection
Non-compliant
- Menu Requirements — Resident feedback into meals, fluids, and snacks
  Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
  Issued August 2, 2018. Fix by November 30, 2018. Status: Rectified (October 19, 2018).
August 10, 2017 · Inspection
Non-compliant
- Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
  Evidence required that the emergency call/communication system is maintained, inspected and tested.
  Issued August 10, 2017. Fix by September 30, 2017. Status: Rectified (August 18, 2017).
May 3, 2017 · CCHSS Audit
Compliant
August 18, 2016 · Inspection
Non-compliant
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued August 18, 2016. Fix by October 31, 2016. Status: Rectified (September 27, 2016).
- Criminal Record Checks — Completion of criminal record checks
  <p>Evidence required that each employee, volunteer and service provider who provide services directl
  Issued August 18, 2016. Fix by September 30, 2016. Status: Rectified (September 21, 2016).
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued August 18, 2016. Fix by September 30, 2016. Status: Rectified (September 21, 2016).
August 12, 2015 · Inspection
Compliant
July 27, 2015 · Complaint Investigation
Non-compliant
- Resident Safety and Security — Incident reporting
  Please submit completed reportable incident form for the incident on DATE within one business day.
  Issued July 27, 2015. Fix by July 31, 2015. Status: Rectified (August 11, 2015).
August 7, 2014 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued August 7, 2014. Fix by September 30, 2014. Status: Rectified (September 23, 2014).
August 27, 2013 · CCHSS Regular Audit
Non-compliant
- Case Management and Care Coordination — Clients shall be informed of how to access their case manager.
  (a) Clients have access to system wide case management services as appropriate. Clients are inform
  Issued August 27, 2013. Fix by October 31, 2013. Status: Rectified (June 19, 2014).
- Communicable Disease and Infection Prevention and Control — Services are provided in accordance with all communicable disease, & IPC standards issued by AH .
  (a) Continuing care health services shall be provided in accordance with all communicable disease an
  Issued August 27, 2013. Fix by October 31, 2013. Status: Rectified (June 19, 2014).
- Medication Management — Medication management policies and processes in place and implemented.
  (a) Medication management policies and processes are in place and implemented.
  Issued August 27, 2013. Fix by October 31, 2013. Status: Rectified (June 19, 2014).
- Operational Processes — Policies & processes to ensure provision of services reflects changing characteristics of clients.
  (a) There are operational policies and processes in place for the provision of continuing care heal
  Issued August 27, 2013. Fix by October 31, 2013. Status: Rectified (June 19, 2014).
August 22, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — Physician or Nurse Practitioner reviews the Care Plan.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?
How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
How does the home meet: Act and Regulation Requirements — Charge Nurse?
How does the home meet: Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.?
How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Mayerthorpe Healthcare CentreMayerthorpe · 20 units	Long-term care (Type A)	under 1 km	67%2 of 3 visits
Pleasant View LodgeMayerthorpe · 15 units	Type B (designated supportive living)	under 1 km	100%5 of 5 visits
Sunshine Place LodgeEvansburg · 35 units	Lodge	40 km	100%2 of 2 visits
Spruce View Lodge and HeightsWhitecourt · 15 units	Type B (designated supportive living)	41 km	67%2 of 3 visits
The Manor at Whitecourt VillageWhitecourt · 50 units	Type B (designated supportive living)	41 km	67%2 of 3 visits
Dr. W. R. Keir - Barrhead Continuing Care CentreBarrhead · 99 units	Long-term care (Type A)	52 km	75%6 of 8 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.