Type B (designated supportive living)
Prominence Way Retirement Community
Patterson, Calgary, Alberta. Operated by Signature Living (Prominence) Management INC..
- Visits since 2023
- 2
- 1 of 2 visits
- Non-compliant visits since 2023
- 1
- 50% of visits
- Open non-compliances
- 0
- issued, in progress or ongoing
- Last assessed visit
- Feb 2025
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
February 25, 2025 · CCHSS Inspection
Non-compliant
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued February 25, 2025. Fix by May 20, 2025. Status: Rectified (February 26, 2025).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued February 25, 2025. Fix by May 20, 2025. Status: Rectified (February 26, 2025).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued February 25, 2025. Fix by May 20, 2025. Status: Rectified (February 26, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued February 25, 2025. Fix by May 20, 2025. Status: Rectified (February 26, 2025).
Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
Issued February 25, 2025. Fix by May 20, 2025. Status: Rectified (February 26, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued February 25, 2025. Fix by May 20, 2025. Status: Rectified (February 26, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued February 25, 2025. Fix by May 20, 2025. Status: Rectified (February 26, 2025).
November 29, 2023 · Inspection
Compliant
August 2, 2022 · Inspection
Compliant
July 19, 2022 · Complaint Investigation
Non-compliant
Cleaning Requirements — Clean and comfortable environment
Evidence required of a clean and comfortable environment.
Issued July 19, 2022. Fix by August 3, 2022. Status: Rectified (August 3, 2022).
Cleaning Requirements — Regularly scheduled cleaning of all areas
Evidence required that the accommodation is cleaned on a regularly scheduled basis.
Issued July 19, 2022. Fix by August 3, 2022. Status: Rectified (August 3, 2022).
May 5, 2022 · Quality Monitoring Visit
Compliant
February 8, 2022 · Quality Monitoring Visit
Compliant
December 1, 2020 · CMOH Inspection
Compliant
November 19, 2020 · Quality Monitoring Visit
Compliant
September 25, 2020 · Quality Monitoring Visit
Compliant
August 27, 2020 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued August 27, 2020. Status: Resolved (September 25, 2020).
standard not recorded in the file
Issued August 27, 2020. Status: Resolved (September 25, 2020).
June 29, 2020 · Quality Monitoring Visit
Compliant
June 5, 2020 · CMOH Inspection
Compliant
April 9, 2020 · Consultation
Not assessed (consultation)
January 14, 2020 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued January 14, 2020. Status: Resolved (May 5, 2021).
CCHSS standard 1.3
The care plan addresses the Client's needs, goals, and intervention details.
Issued January 14, 2020. Status: Resolved (May 5, 2021).
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued January 14, 2020. Status: Resolved (May 5, 2021).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued January 14, 2020. Status: Resolved (May 5, 2021).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued January 14, 2020. Status: Resolved (May 5, 2021).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued January 14, 2020. Status: Resolved (May 5, 2021).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued January 14, 2020. Status: Resolved (May 5, 2021).
CCHSS standard 16.3
Documentation for restraint use.
Issued January 14, 2020. Status: Resolved (May 5, 2021).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued January 14, 2020. Status: Resolved (May 5, 2021).
December 12, 2019 · Inspection
Compliant
December 12, 2019 · Inspection
Compliant
June 26, 2019 · Inspection
Compliant
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
- How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
- How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
- How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
- How does the home meet: Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Bow View ManorMontgomery, Calgary · 227 units | Long-term care (Type A) | 1.1 km | 100%6 of 6 visits |
| Shouldice CommonsMontgomery, Calgary · 61 units | Lodge | 1.7 km | 50%1 of 2 visits |
| Carewest Colonel BelcherParkdale, Calgary · 174 units | Long-term care (Type A) | 2.2 km | 72%21 of 29 visits |
| Seniors Residence at the Colonel Belcher (the)Parkdale, Calgary · 30 units | Type B (designated supportive living) | 2.2 km | 67%2 of 3 visits |
| Verve Aspen WoodsAspen Woods, Calgary · 175 units | Assisted living | 2.2 km | 50%2 of 4 visits |
| Agecare Bow CrestBowness, Calgary · 150 units | Long-term care (Type A) | 2.3 km | 60%3 of 5 visits |
Check the government’s record
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.