CareTrail

Long-term care (Type A)

Bow View Manor

Montgomery, Calgary, Alberta. Operated by The Brenda Strafford Foundation LTD..

Visits since 2023
6
6 of 6 visits
Non-compliant visits since 2023
6
100% of visits
Open non-compliances
11
issued, in progress or ongoing
Last assessed visit
Jul 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
227
City
Calgary
Sector
Northwest · Montgomery
Address
4628 Montgomery Boulevard NW, Calgary, Alberta, T3B0K7
Record source
ASTRAL (as the file gives it)
First and last visit on record
Apr 2013 to Jul 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. July 31, 2025 · CCHSS Inspection

    Non-compliant

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued July 31, 2025. Fix by October 23, 2025. Status: Rectified (July 31, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued July 31, 2025. Fix by October 23, 2025. Status: Rectified (July 31, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued July 31, 2025. Fix by October 23, 2025. Status: Rectified (July 31, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued July 31, 2025. Fix by October 23, 2025. Status: Rectified (July 31, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued July 31, 2025. Fix by October 23, 2025. Status: Rectified (July 31, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued July 31, 2025. Fix by October 23, 2025. Status: Rectified (July 31, 2025).

    • Assistive Equipment, Technology and Medical/Surgical Supplies — Instruction on appropriate and safe use of Operator owned equipment.

      An operator must ensure that instruction on the appropriate and safe use of the operator owned assis

      Issued July 31, 2025. Fix by October 23, 2025. Status: Rectified (July 31, 2025).

  2. June 9, 2025 · Inspection

    Non-compliant

    • Concerns and Complaints — Written processes for managing concerns and complaints

      Evidence required of communication of the written process to residents, their representatives, visit

      Issued June 9, 2025. Fix by September 30, 2025. Status: Rectified (June 9, 2025).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued June 9, 2025. Fix by September 30, 2025. Status: Rectified (June 9, 2025).

  3. October 9, 2024 · CCHSS Investigation

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.

      An operator must ensure that any change to a client's care plan is documented and communicated to th

      Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).

    • Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.

      An operator must ensure that a client's health care needs are assessed using the appropriate InterRA

      Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).

  4. August 1, 2024 · CCHSS Investigation

    Non-compliant

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 27, 2024).

    • Concerns Resolution on Health Care — Provide written information on external complaints and concerns resolution processes.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Concerns Resolution on Health Care — Provide written information on external complaints and concerns resolution processes.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Concerns Resolution on Health Care — Provide written information on external complaints and concerns resolution processes.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Assistive Equipment, Technology and Medical/Surgical Supplies — Instruction on appropriate and safe use of Operator owned equipment.

      An operator must ensure that instruction on the appropriate and safe use of the operator owned assis

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 26, 2024).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued August 1, 2024. Fix by October 24, 2024. Status: Rectified (September 27, 2024).

  5. July 18, 2024 · Complaint Investigation

    Non-compliant

    • Resident Safety and Security — Mandatory reporting

      Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus

      Issued July 18, 2024. Fix by July 19, 2024. Status: Rectified (October 2, 2024).

  6. January 10, 2024 · CCHSS Audit

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.

      Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Restraint Management — Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Quality Improvement and Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • Restraint Management — Documentation for restraint use.

      Issued January 10, 2024. Fix by July 10, 2025. Status: Rectified (January 10, 2024).

    • CCHSS standard 1.4

      Medical Status assessments are documented.

      Issued January 10, 2024. Status: Ongoing.

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued January 10, 2024. Status: Ongoing.

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued January 10, 2024. Status: Ongoing.

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued January 10, 2024. Status: Ongoing.

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued January 10, 2024. Status: Ongoing.

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued January 10, 2024. Status: Ongoing.

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued January 10, 2024. Status: Ongoing.

    • CCHSS standard 16.4

      Policies and procedures for Secure Spaces are documented and implemented.

      Issued January 10, 2024. Status: Ongoing.

    • CCHSS standard 16.5

      Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued January 10, 2024. Status: Ongoing.

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued January 10, 2024. Status: Ongoing.

    • CCHSS standard 19.2

      Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued January 10, 2024. Status: Ongoing.

  7. November 28, 2022 · Inspection

    Compliant

  8. November 14, 2022 · Quality Monitoring Visit

    Compliant

  9. May 19, 2022 · Quality Monitoring Visit

    Compliant

  10. January 18, 2022 · Quality Monitoring Visit

    Compliant

  11. May 31, 2021 · Quality Monitoring Visit

    Compliant

  12. May 13, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued May 13, 2021. Fix by May 17, 2021. Status: Rectified (May 31, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued May 13, 2021. Fix by May 17, 2021. Status: Rectified (May 31, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation

      Issued May 13, 2021. Fix by May 17, 2021. Status: Rectified (May 31, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued May 13, 2021. Fix by May 17, 2021. Status: Rectified (May 31, 2021).

  13. January 18, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued January 18, 2021. Status: Resolved (March 12, 2021).

    • standard not recorded in the file

      Issued January 18, 2021. Status: Resolved (March 12, 2021).

    • standard not recorded in the file

      Issued January 18, 2021. Status: Resolved (March 12, 2021).

    • standard not recorded in the file

      Issued January 18, 2021. Status: Resolved (March 12, 2021).

  14. October 30, 2020 · CMOH Inspection

    Compliant

  15. October 7, 2020 · Quality Monitoring Visit

    Compliant

  16. September 23, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued September 23, 2020. Status: Resolved (October 7, 2020).

    • standard not recorded in the file

      Issued September 23, 2020. Status: Resolved (October 7, 2020).

  17. June 9, 2020 · CMOH Inspection

    Compliant

  18. May 7, 2020 · Quality Monitoring Visit

    Compliant

  19. April 6, 2020 · Consultation

    Not assessed (consultation)

  20. September 4, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued September 4, 2019. Status: Resolved (January 22, 2020).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued September 4, 2019. Status: Resolved (January 22, 2020).

    • CCHSS standard 1.4

      Medical Status assessments are documented.

      Issued September 4, 2019. Status: Resolved (January 22, 2020).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued September 4, 2019. Status: Resolved (January 22, 2020).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued September 4, 2019. Status: Resolved (January 22, 2020).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued September 4, 2019. Status: Resolved (January 22, 2020).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued September 4, 2019. Status: Resolved (January 22, 2020).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued September 4, 2019. Status: Resolved (January 22, 2020).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued September 4, 2019. Status: Resolved (January 22, 2020).

  21. April 24, 2019 · Inspection

    Compliant

  22. April 24, 2019 · Inspection

    Compliant

  23. February 26, 2019 · Inspection

    Non-compliant

    • Duties of an Operator — Designate a Facility Representative

      Provide evidence that a person has been designated in writing as facility_x000D_ representatives for the

      Issued February 26, 2019. Fix by April 30, 2019. Status: Rectified (April 25, 2019).

    • Duties of an Operator — Establish a Written Process for Addressing Concerns

      Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th

      Issued February 26, 2019. Fix by April 30, 2019. Status: Rectified (April 25, 2019).

    • Duties of an Operator — Provide Copies of Process to Address Requests and Concerns

      Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to

      Issued February 26, 2019. Fix by April 30, 2019. Status: Rectified (April 25, 2019).

    • Duties of an Operator — Attend all Meetings

      Provide evidence that facility representative attends all meeting of a Resident and_x000D_ Family Counci

      Issued February 26, 2019. Fix by April 30, 2019. Status: Rectified (April 25, 2019).

    • Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents

      Provide evidence that a meeting has been convened to inform residents, their families and persons of

      Issued February 26, 2019. Fix by April 30, 2019. Status: Rectified (April 25, 2019).

  24. April 26, 2018 · Inspection

    Compliant

  25. April 16, 2018 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued April 16, 2018. Fix by May 31, 2018. Status: Rectified (April 26, 2018).

  26. May 18, 2017 · Inspection

    Non-compliant

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued April 5, 2017. Fix by July 31, 2017. Status: Rectified (May 30, 2017).

  27. April 5, 2017 · Inspection

    Non-compliant

    • Menu Requirements — Variety, choice, and resident food preferences

      Evidence required that residents are provided a choice from at least one food group at every meal fr

      Issued April 5, 2017. Fix by May 31, 2017. Status: Rectified (May 18, 2017).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued April 5, 2017. Fix by May 31, 2017. Status: Rectified (May 30, 2017).

  28. April 22, 2016 · Inspection

    Compliant

  29. April 13, 2016 · Complaint Investigation

    Compliant

  30. December 22, 2015 · Inspection

    Compliant

  31. April 14, 2015 · Inspection

    Compliant

  32. December 4, 2014 · Complaint Investigation

    Compliant

  33. April 29, 2014 · Inspection

    Compliant

  34. April 25, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Shouldice CommonsMontgomery, Calgary · 61 unitsunder 1 km50%1 of 2 visits
Prominence Way Retirement CommunityPatterson, Calgary · 55 units1.1 km50%1 of 2 visits
Cambridge ManorUniversity District, Calgary · 82 units1.4 km44%4 of 9 visits
Carewest Colonel BelcherParkdale, Calgary · 174 units1.5 km72%21 of 29 visits
Seniors Residence at the Colonel Belcher (the)Parkdale, Calgary · 30 units1.5 km67%2 of 3 visits
Agecare Bow CrestBowness, Calgary · 150 units1.8 km60%3 of 5 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.