CareTrail

Long-term care (Type A)

Agecare Bow Crest

Bowness, Calgary, Alberta. Operated by Bloom Limited Partnership.

Visits since 2023
5
3 of 5 visits
Non-compliant visits since 2023
3
60% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Apr 2026
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
150
City
Calgary
Sector
Northwest · Bowness
Address
5927 Bowness Road NW, Calgary, Alberta, T3B0C7
Record source
ASTRAL (as the file gives it)
First and last visit on record
Dec 2018 to Apr 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. April 15, 2026 · Complaint Investigation

    Compliant

  2. March 24, 2026 · CCHSS Investigation

    Compliant

  3. July 24, 2025 · CCHSS Inspection

    Non-compliant

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued July 24, 2025. Fix by October 16, 2025. Status: Rectified (July 24, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued July 24, 2025. Fix by October 16, 2025. Status: Rectified (July 24, 2025).

    • Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.

      Issued July 24, 2025. Fix by October 16, 2025. Status: Rectified (July 24, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued July 24, 2025. Fix by October 16, 2025. Status: Rectified (July 24, 2025).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued July 24, 2025. Fix by October 16, 2025. Status: Rectified (July 24, 2025).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued July 24, 2025. Fix by October 16, 2025. Status: Rectified (October 16, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued July 24, 2025. Fix by October 16, 2025. Status: Rectified (July 24, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued July 24, 2025. Fix by October 16, 2025. Status: Rectified (July 24, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued July 24, 2025. Fix by October 16, 2025. Status: Rectified (July 24, 2025).

  4. September 21, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued September 21, 2023. Status: Resolved (January 15, 2024).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued September 21, 2023. Status: Resolved (January 15, 2024).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued September 21, 2023. Status: Resolved (January 15, 2024).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued September 21, 2023. Status: Resolved (January 15, 2024).

    • CCHSS standard 16.4

      Policies and procedures for Secure Spaces are documented and implemented.

      Issued September 21, 2023. Status: Resolved (January 15, 2024).

    • CCHSS standard 16.5

      Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued September 21, 2023. Status: Resolved (January 15, 2024).

  5. June 8, 2023 · Inspection

    Non-compliant

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued June 8, 2023. Fix by June 23, 2023. Status: Rectified (June 26, 2023).

    • Resident Safety and Security — Incident reporting

      Please submit completed reportable incident form for the incident on DATE within one business day.

      Issued June 8, 2023. Fix by June 12, 2023. Status: Rectified (June 12, 2023).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued June 8, 2023. Fix by June 23, 2023. Status: Rectified (June 26, 2023).

  6. August 29, 2022 · Quality Monitoring Visit

    Compliant

  7. August 10, 2022 · Complaint Investigation

    Compliant

  8. March 3, 2022 · Inspection

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued March 3, 2022. Fix by April 30, 2022. Status: Rectified (April 1, 2022).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued March 3, 2022. Fix by March 31, 2022. Status: Rectified (April 1, 2022).

  9. January 12, 2022 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued January 12, 2022. Status: Resolved (February 8, 2022).

  10. April 8, 2021 · Quality Monitoring Visit

    Compliant

  11. December 4, 2020 · Quality Monitoring Visit

    Compliant

  12. November 13, 2020 · Quality Monitoring Visit

    Compliant

  13. August 31, 2020 · Quality Monitoring Visit

    Compliant

  14. August 13, 2020 · Quality Monitoring Visit

    Compliant

  15. December 4, 2018 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

    • CCHSS standard 16.4

      Policies and procedures for Secure Spaces are documented and implemented.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

    • CCHSS standard 16.5

      Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued December 4, 2018. Status: Resolved (March 25, 2019).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.?
  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
  • How does the home meet: Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.?
  • How does the home meet: Quality Improvement Reporting — Reporting reportable incidents.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Golden Key Supportive Living - BownessBowness, Calgary · 4 unitsunder 1 km100%2 of 2 visits
Shouldice CommonsMontgomery, Calgary · 61 units1.3 km50%1 of 2 visits
Resicare Society of Calgary #1Bowness, Calgary · 5 units1.6 km100%1 of 1 visit
Cambridge ManorUniversity District, Calgary · 82 units1.7 km44%4 of 9 visits
Resicare Society of Calgary #2Bowness, Calgary · 4 units1.7 km100%1 of 1 visit
Bow View ManorMontgomery, Calgary · 227 units1.8 km100%6 of 6 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.