CareTrail

Assisted living

Discovery Place - the Heights

Devon, Alberta. Operated by Integrated Life Care INC..

Visits since 2023
2
2 of 2 visits
Non-compliant visits since 2023
2
100% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Feb 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living Accommodation
Subtype
Assisted Living Accommodation
Units
70
City
Devon
Address
2 Highwood Boulevard, Devon, Alberta, T9G2G2
Record source
ASTRAL (as the file gives it)
First and last visit on record
Nov 2013 to Feb 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. February 5, 2025 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued February 5, 2025. Fix by October 24, 2025. Status: Rectified (February 5, 2025).

    • Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting

      Evidence required of written processes for medication assistance and medication reminders including

      Issued February 5, 2025. Fix by March 28, 2025. Status: Rectified (February 5, 2025).

    • Information Respecting the Accommodation — Terms of residential services agreement

      Evidence required that residential service agreements include the services provided, rates charged,

      Issued February 5, 2025. Fix by April 14, 2025. Status: Rectified (February 5, 2025).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued February 5, 2025. Fix by September 30, 2025. Status: Rectified (February 5, 2025).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued February 5, 2025. Fix by October 24, 2025. Status: Rectified (February 5, 2025).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued February 5, 2025. Fix by October 24, 2025. Status: Rectified (February 5, 2025).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued February 5, 2025. Fix by February 23, 2026. Status: Rectified (February 5, 2025).

    • Water Temperature — Qualifications of water system personnel

      Evidence required that personnel are sufficiently knowledgeable in the operation of water gauges, mi

      Issued February 5, 2025. Fix by October 24, 2025. Status: Rectified (February 5, 2025).

    • Safeguarding of Resident Property — Written policy for safeguarding personal possessions

      Evidence required of a maintained, implemented and written policy for the safeguarding of resident p

      Issued February 5, 2025. Fix by March 28, 2025. Status: Rectified (February 5, 2025).

    • Safeguarding of Resident Property — Communication of policy for safeguarding of resident property

      Evidence required that the written policy for safeguarding of resident property has been communicate

      Issued February 5, 2025. Fix by March 28, 2025. Status: Rectified (February 5, 2025).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued February 5, 2025. Fix by October 24, 2025. Status: Rectified (February 5, 2025).

  2. March 9, 2023 · Inspection

    Non-compliant

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued March 9, 2023. Fix by June 29, 2023. Status: Rectified (June 29, 2023).

    • Prevention of Abuse — Written processes regarding prevention and reporting of abuse

      Evidence required of written processes regarding the prevention of abuse.

      Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).

    • Menu Requirements — Record of meals served

      Evidence required of meals served and substitutions made.

      Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).

  3. March 23, 2021 · Complaint Investigation

    Compliant

  4. March 23, 2021 · Complaint Investigation

    Compliant

  5. January 6, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued January 6, 2021. Fix by January 8, 2021. Status: Rectified (January 6, 2021).

  6. April 6, 2020 · Consultation

    Not assessed (consultation)

  7. November 7, 2019 · Inspection

    Compliant

  8. November 7, 2019 · Inspection

    Compliant

  9. November 8, 2018 · Inspection

    Compliant

  10. November 8, 2018 · Inspection

    Compliant

  11. November 17, 2017 · Inspection

    Compliant

  12. November 21, 2016 · Inspection

    Compliant

  13. November 9, 2015 · Inspection

    Compliant

  14. November 19, 2014 · Inspection

    Non-compliant

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued November 19, 2014. Fix by April 30, 2015. Status: Rectified (April 1, 2015).

  15. November 26, 2013 · Inspection

    Non-compliant

    • Prevention of Abuse — Written processes regarding prevention and reporting of abuse

      Evidence required of written processes regarding the prevention of abuse.

      Issued November 26, 2013. Fix by February 28, 2014. Status: Rectified (January 29, 2014).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued November 26, 2013. Fix by February 28, 2014. Status: Rectified (January 29, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Water Temperature — Safe water temperatures?
  • How does the home meet: Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting?
  • How does the home meet: Information Respecting the Accommodation — Terms of residential services agreement?
  • How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
  • How does the home meet: Maintenance Requirements — Accommodation is maintained?
  • How does the home meet: Cleaning Requirements — Clean and comfortable environment?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Devon General HospitalDevon · 14 unitsunder 1 km100%4 of 4 visits
Planeview PlaceLeduc · 135 units11 km100%1 of 1 visit
9385452 Canada INC., O/A Chartwell Wescott Retirement ResidenceAmbleside, Edmonton · 210 units12 km100%2 of 2 visits
Alberta Life Care Housing FoundationLeduc · 74 units13 km100%2 of 2 visits
Chartwell Heritage ValleyPaisley, Edmonton · 52 units13 km29%2 of 7 visits
Westcliff Place By ExquisicarePaisley, Edmonton · 10 units13 km0%0 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.