Assisted living
Discovery Place - the Heights
Devon, Alberta. Operated by Integrated Life Care INC..
- Visits since 2023
- 2
- 2 of 2 visits
- Non-compliant visits since 2023
- 2
- 100% of visits
- Open non-compliances
- 0
- issued, in progress or ongoing
- Last assessed visit
- Feb 2025
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
- Type
- Supportive Living Accommodation
- Subtype
- Assisted Living Accommodation
- Units
- 70
- City
- Devon
- Address
- 2 Highwood Boulevard, Devon, Alberta, T9G2G2
- Record source
- ASTRAL (as the file gives it)
- First and last visit on record
- Nov 2013 to Feb 2025
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
February 5, 2025 · Inspection
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued February 5, 2025. Fix by October 24, 2025. Status: Rectified (February 5, 2025).
Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting
Evidence required of written processes for medication assistance and medication reminders including
Issued February 5, 2025. Fix by March 28, 2025. Status: Rectified (February 5, 2025).
Information Respecting the Accommodation — Terms of residential services agreement
Evidence required that residential service agreements include the services provided, rates charged,
Issued February 5, 2025. Fix by April 14, 2025. Status: Rectified (February 5, 2025).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued February 5, 2025. Fix by September 30, 2025. Status: Rectified (February 5, 2025).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued February 5, 2025. Fix by October 24, 2025. Status: Rectified (February 5, 2025).
Cleaning Requirements — Clean and comfortable environment
Evidence required of a clean and comfortable environment.
Issued February 5, 2025. Fix by October 24, 2025. Status: Rectified (February 5, 2025).
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued February 5, 2025. Fix by February 23, 2026. Status: Rectified (February 5, 2025).
Water Temperature — Qualifications of water system personnel
Evidence required that personnel are sufficiently knowledgeable in the operation of water gauges, mi
Issued February 5, 2025. Fix by October 24, 2025. Status: Rectified (February 5, 2025).
Safeguarding of Resident Property — Written policy for safeguarding personal possessions
Evidence required of a maintained, implemented and written policy for the safeguarding of resident p
Issued February 5, 2025. Fix by March 28, 2025. Status: Rectified (February 5, 2025).
Safeguarding of Resident Property — Communication of policy for safeguarding of resident property
Evidence required that the written policy for safeguarding of resident property has been communicate
Issued February 5, 2025. Fix by March 28, 2025. Status: Rectified (February 5, 2025).
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued February 5, 2025. Fix by October 24, 2025. Status: Rectified (February 5, 2025).
March 9, 2023 · Inspection
Non-compliant
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued March 9, 2023. Fix by June 29, 2023. Status: Rectified (June 29, 2023).
Prevention of Abuse — Written processes regarding prevention and reporting of abuse
Evidence required of written processes regarding the prevention of abuse.
Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).
Menu Requirements — Record of meals served
Evidence required of meals served and substitutions made.
Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).
Prevention of Abuse — Education on prevention, identification and reporting abuse
Evidence required that demonstrates that all employees have received appropriate education respectin
Issued March 9, 2023. Fix by May 31, 2023. Status: Rectified (May 25, 2023).
March 23, 2021 · Complaint Investigation
Compliant
March 23, 2021 · Complaint Investigation
Compliant
January 6, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued January 6, 2021. Fix by January 8, 2021. Status: Rectified (January 6, 2021).
April 6, 2020 · Consultation
Not assessed (consultation)
November 7, 2019 · Inspection
Compliant
November 7, 2019 · Inspection
Compliant
November 8, 2018 · Inspection
Compliant
November 8, 2018 · Inspection
Compliant
November 17, 2017 · Inspection
Compliant
November 21, 2016 · Inspection
Compliant
November 9, 2015 · Inspection
Compliant
November 19, 2014 · Inspection
Non-compliant
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued November 19, 2014. Fix by April 30, 2015. Status: Rectified (April 1, 2015).
November 26, 2013 · Inspection
Non-compliant
Prevention of Abuse — Written processes regarding prevention and reporting of abuse
Evidence required of written processes regarding the prevention of abuse.
Issued November 26, 2013. Fix by February 28, 2014. Status: Rectified (January 29, 2014).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued November 26, 2013. Fix by February 28, 2014. Status: Rectified (January 29, 2014).
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Water Temperature — Safe water temperatures?
- How does the home meet: Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting?
- How does the home meet: Information Respecting the Accommodation — Terms of residential services agreement?
- How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
- How does the home meet: Maintenance Requirements — Accommodation is maintained?
- How does the home meet: Cleaning Requirements — Clean and comfortable environment?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Devon General HospitalDevon · 14 units | Long-term care (Type A) | under 1 km | 100%4 of 4 visits |
| Planeview PlaceLeduc · 135 units | Lodge | 11 km | 100%1 of 1 visit |
| 9385452 Canada INC., O/A Chartwell Wescott Retirement ResidenceAmbleside, Edmonton · 210 units | Assisted living | 12 km | 100%2 of 2 visits |
| Alberta Life Care Housing FoundationLeduc · 74 units | Type B (designated supportive living) | 13 km | 100%2 of 2 visits |
| Chartwell Heritage ValleyPaisley, Edmonton · 52 units | Type B (designated supportive living) | 13 km | 29%2 of 7 visits |
| Westcliff Place By ExquisicarePaisley, Edmonton · 10 units | Group home | 13 km | 0%0 of 1 visit |
Check the government’s record
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.