CareTrail

Long-term care (Type A)

Devon General Hospital

Devon, Alberta. Operated by Alberta Health Services.

Visits since 2023
4
4 of 4 visits
Non-compliant visits since 2023
4
100% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Feb 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
14
City
Devon
Address
101 Erie Street South, Devon, Alberta, T9G1A6
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jan 2014 to Feb 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. February 25, 2026 · CCHSS Inspection

    Non-compliant

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 26, 2026).

    • Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued February 25, 2026. Fix by May 20, 2026. Status: Rectified (February 25, 2026).

  2. August 14, 2024 · CCHSS Inspection

    Non-compliant

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued August 14, 2024. Fix by November 8, 2024. Status: Rectified (October 8, 2024).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued August 14, 2024. Fix by November 8, 2024. Status: Rectified (October 8, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued August 14, 2024. Fix by November 8, 2024. Status: Rectified (October 8, 2024).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued August 14, 2024. Fix by November 8, 2024. Status: Rectified (October 8, 2024).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued August 14, 2024. Fix by November 8, 2024. Status: Rectified (October 8, 2024).

    • Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.

      Issued August 14, 2024. Fix by November 8, 2024. Status: Rectified (October 8, 2024).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued August 14, 2024. Fix by November 8, 2024. Status: Rectified (October 8, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued August 14, 2024. Fix by November 8, 2024. Status: Rectified (October 8, 2024).

  3. September 5, 2023 · Inspection

    Non-compliant

    • Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued September 5, 2023. Fix by October 6, 2023. Status: Rectified (October 3, 2023).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued September 5, 2023. Fix by October 6, 2023. Status: Rectified (October 3, 2023).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued September 5, 2023. Fix by October 6, 2023. Status: Rectified (October 3, 2023).

    • Prevention of Abuse — Education on prevention, identification, and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued September 5, 2023. Fix by October 6, 2023. Status: Rectified (October 3, 2023).

  4. April 30, 2023 · CCHSS Audit

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Physician or Nurse Practitioner reviews the Care Plan.

      An operator of a long-term care facility must ensure that the client's responsible Physician or Nurs

      Issued April 30, 2023. Fix by February 24, 2023. Status: Rectified (February 14, 2023).

    • Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.

      Issued April 30, 2023. Fix by March 22, 2023. Status: Rectified (March 18, 2023).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued April 30, 2023. Fix by March 22, 2023. Status: Rectified (March 18, 2023).

    • Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.

      An operator must ensure that any change to a client's care plan is documented and communicated to th

      Issued April 30, 2023. Fix by March 22, 2023. Status: Rectified (March 18, 2023).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued April 30, 2023. Fix by March 31, 2023. Status: Rectified (May 10, 2023).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued April 30, 2023. Fix by June 30, 2023. Status: Rectified (September 12, 2023).

    • Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued April 30, 2023. Fix by March 31, 2023. Status: Rectified (May 10, 2023).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued April 30, 2023. Fix by February 24, 2023. Status: Rectified (February 14, 2023).

    • Restraint Management — Documentation for restraint use.

      Issued April 30, 2023. Fix by June 30, 2023. Status: Rectified (July 19, 2023).

    • Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.

      Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on

      Issued April 30, 2023. Fix by June 30, 2023. Status: Rectified (July 19, 2023).

    • Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a

      Issued April 30, 2023. Fix by March 22, 2023. Status: Rectified (March 18, 2023).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued April 30, 2023. Fix by March 22, 2023. Status: Rectified (March 21, 2023).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued April 30, 2023. Fix by February 24, 2023. Status: Rectified (February 14, 2023).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued April 30, 2023. Fix by March 22, 2023. Status: Rectified (March 21, 2023).

    • Standardized Assessment and Person-Centred Care Planning — Client's or representative's lack of participation in the Care Plan is documented.

      Where a client or the client's legal representative, if applicable, is unable or unwilling to partic

      Issued April 30, 2023. Fix by February 24, 2023. Status: Rectified (February 14, 2023).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued April 30, 2023. Fix by February 24, 2023. Status: Rectified (February 14, 2023).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued April 30, 2023. Fix by June 30, 2023. Status: Rectified (September 11, 2023).

  5. November 30, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued November 30, 2021. Fix by December 2, 2021. Status: Rectified (December 6, 2021).

  6. November 30, 2021 · Inspection

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued November 30, 2021. Fix by December 10, 2021. Status: Rectified (December 16, 2021).

  7. December 4, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued December 4, 2020. Fix by December 8, 2020. Status: Rectified (December 4, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued December 4, 2020. Fix by December 8, 2020. Status: Rectified (December 4, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued December 4, 2020. Fix by December 8, 2020. Status: Rectified (December 4, 2020).

  8. April 6, 2020 · Consultation

    Not assessed (consultation)

  9. January 30, 2020 · Inspection

    Compliant

  10. January 30, 2020 · Inspection

    Non-compliant

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued January 30, 2020. Fix by March 31, 2020. Status: Rectified (March 5, 2020).

  11. February 8, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued February 8, 2019. Status: Resolved (May 27, 2019).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued February 8, 2019. Status: Resolved (May 27, 2019).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued February 8, 2019. Status: Resolved (May 27, 2019).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued February 8, 2019. Status: Resolved (May 27, 2019).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued February 8, 2019. Status: Resolved (May 27, 2019).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued February 8, 2019. Status: Resolved (May 27, 2019).

  12. February 4, 2019 · Inspection

    Non-compliant

    • Duties of an Operator — Take all Concerns into Consideration

      Provide evidence that all requests, concerns and proposed solutions expressed by a_x000D_ resident, a me

      Issued February 4, 2019. Fix by April 30, 2019. Status: Rectified (February 13, 2019).

  13. February 4, 2019 · Inspection

    Non-compliant

    • Residents Personal Affairs — Communication of processes

      Evidence required that the policies on involvement in residents' personal affairs have been communic

      Issued February 4, 2019. Fix by April 30, 2019. Status: Rectified (February 13, 2019).

  14. March 15, 2018 · Inspection

    Compliant

  15. February 22, 2017 · Inspection

    Compliant

  16. February 17, 2016 · Inspection

    Compliant

  17. February 6, 2015 · Inspection

    Compliant

  18. February 5, 2014 · Inspection

    Compliant

  19. January 7, 2014 · CCHSS Regular Audit

    Non-compliant

    • Client/Family Involvement in Care Planning — Policies & processes for client involvement & with clients permission others in care planning.

      (a) There are policies and processes in place which support, promote, and permit client involvement

      Issued January 7, 2014. Fix by March 7, 2014. Status: Rectified (June 9, 2014).

    • Medication Management — Annual review is inclusive as defined by the Standard.

      (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica

      Issued January 7, 2014. Fix by March 7, 2014. Status: Rectified (June 9, 2014).

    • Specialized Health Service Equipment and Medical-Surgical Supplies — Staff, clients and family care-givers using AHS equipment shall be instructed in safe use.

      (c) There are operational policies and processes in place to instruct staff, clients and family mem

      Issued January 7, 2014. Fix by March 7, 2014. Status: Rectified (June 9, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?
  • How does the home meet: Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.?
  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.?
  • How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Discovery Place - the HeightsDevon · 70 unitsunder 1 km100%2 of 2 visits
Planeview PlaceLeduc · 135 units11 km100%1 of 1 visit
9385452 Canada INC., O/A Chartwell Wescott Retirement ResidenceAmbleside, Edmonton · 210 units12 km100%2 of 2 visits
Alberta Life Care Housing FoundationLeduc · 74 units13 km100%2 of 2 visits
Chartwell Heritage ValleyPaisley, Edmonton · 52 units13 km29%2 of 7 visits
Westcliff Place By ExquisicarePaisley, Edmonton · 10 units13 km0%0 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.