CareTrail

Assisted living

9385452 Canada INC., O/A Chartwell Wescott Retirement Residence

Ambleside, Edmonton, Alberta. Operated by 9385452 Canada INC..

Visits since 2023
2
2 of 2 visits
Non-compliant visits since 2023
2
100% of visits
Open non-compliances
1
issued, in progress or ongoing
Last assessed visit
Jun 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living Accommodation
Subtype
Assisted Living Accommodation
Units
210
City
Edmonton
District
Southwest · Ambleside
Address
3841 Allan Drive SW, Edmonton, Alberta, T6W4B8
Record source
ASTRAL (as the file gives it)
First and last visit on record
Feb 2019 to Jun 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. June 18, 2026 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued June 18, 2026. Fix by July 31, 2026. Status: Issued (June 18, 2026).

    • Resident Safety and Security — Mandatory reporting

      Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus

      Issued June 18, 2026. Fix by July 31, 2026. Status: Rectified (June 18, 2026).

  2. May 2, 2023 · Inspection

    Non-compliant

    • Resident Safety and Security — Incident reporting

      Please submit completed reportable incident form for the incident on DATE within one business day.

      Issued May 2, 2023. Fix by May 31, 2023. Status: Rectified (May 8, 2023).

  3. December 2, 2020 · CMOH Inspection

    Compliant

  4. April 8, 2020 · Consultation

    Not assessed (consultation)

  5. February 18, 2020 · Inspection

    Non-compliant

    • Duties of an Operator — Designate a Facility Representative

      Provide evidence that a person has been designated in writing as facility_x000D_ representatives for the

      Issued February 18, 2020. Fix by April 30, 2020. Status: Rectified (April 9, 2020).

  6. February 18, 2020 · Inspection

    Non-compliant

    • Menu Requirements — Record of meals served

      Evidence required of meals served and substitutions made.

      Issued February 18, 2020. Fix by April 30, 2020. Status: Rectified (April 9, 2020).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued February 18, 2020. Fix by April 30, 2020. Status: Rectified (March 2, 2020).

  7. November 12, 2019 · Complaint Investigation

    Compliant

  8. August 16, 2019 · Inspection

    Compliant

  9. August 16, 2019 · Inspection

    Compliant

  10. February 27, 2019 · Inspection

    Non-compliant

    • Residents Personal Affairs — Requirements for written processes

      Evidence required of written policies that address the accepting of gifts and the involvement of emp

      Issued February 27, 2019. Fix by April 30, 2019. Status: Rectified (April 12, 2019).

    • Residents Personal Affairs — Communication of processes

      Evidence required that the policies on involvement in residents' personal affairs have been communic

      Issued February 27, 2019. Fix by May 31, 2019. Status: Rectified (April 15, 2019).

    • Information Respecting the Supportive Living Accommodation — Terms of residential services agreement

      Evidence required that residential service agreements include the services provided, rates charged,

      Issued February 27, 2019. Fix by April 30, 2019. Status: Rectified (March 26, 2019).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
  • How does the home meet: Resident Safety and Security — Mandatory reporting?
  • How does the home meet: Resident Safety and Security — Incident reporting?
  • How does the home meet: Duties of an Operator — Designate a Facility Representative?
  • How does the home meet: Menu Requirements — Record of meals served?
  • How does the home meet: Water Temperature — Safe water temperatures?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Mactaggart Place Retirement ResidenceMactaggart, Edmonton · 200 units2.1 km67%2 of 3 visits
Hope Cottage INC. - Residence #6Magrath Heights, Edmonton · 6 units3.1 km100%1 of 1 visit
Chartwell Heritage ValleyPaisley, Edmonton · 52 units3.3 km29%2 of 7 visits
Westcliff Place By ExquisicarePaisley, Edmonton · 10 units3.3 km0%0 of 1 visit
Devonshire Manor LTD.Terwillegar Towne, Edmonton · 59 units3.4 km75%3 of 4 visits
Hope Cottage INC. - Residence #7Magrath Heights, Edmonton · 6 units3.5 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.