Long-term care (Type A)

Carewest Signal Pointe

Signal Hill, Calgary, Alberta. Operated by Carewest.

Visits since 2023: 4; 3 of 4 visits
Non-compliant visits since 2023: 3; 75% of visits
Open non-compliances: 7; issued, in progress or ongoing
Last assessed visit: Jun 2026; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type A
Subtype: —
Units: 54
City: Calgary
Sector: West · Signal Hill
Address: 6363 Simcoe Road SW, Calgary, Alberta, T3H4M3
Record source: ASTRAL (as the file gives it)
First and last visit on record: Nov 2013 to Jun 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

June 2, 2026 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued June 2, 2026. Fix by August 25, 2026. Status: Issued (June 2, 2026).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
  Issued June 2, 2026. Fix by August 25, 2026. Status: Issued (June 2, 2026).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued June 2, 2026. Fix by August 25, 2026. Status: Issued (June 2, 2026).
- Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
  Issued June 2, 2026. Fix by August 25, 2026. Status: Issued (June 2, 2026).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued June 2, 2026. Fix by August 25, 2026. Status: Issued (June 2, 2026).
- Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
  Issued June 2, 2026. Fix by August 25, 2026. Status: Issued (June 2, 2026).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued June 2, 2026. Fix by August 25, 2026. Status: Issued (June 2, 2026).
January 7, 2025 · CCHSS Inspection
Non-compliant
- Risk Management — Managed risk agreements are documented and implemented.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
- Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
- Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued January 7, 2025. Fix by April 14, 2025. Status: Rectified (January 7, 2025).
February 7, 2023 · Inspection
Compliant
January 20, 2023 · CCHSS Audit
Non-compliant
- Risk Management — Managed risk agreements are documented and implemented.
  Issued January 20, 2023. Fix by July 17, 2023. Status: Rectified (August 2, 2023).
- Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.
  Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on
  Issued January 20, 2023. Fix by June 30, 2023. Status: Rectified (June 19, 2023).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued January 20, 2023. Fix by July 17, 2023. Status: Rectified (August 2, 2023).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued January 20, 2023. Fix by June 30, 2023. Status: Rectified (June 19, 2023).
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued January 20, 2023. Fix by June 30, 2023. Status: Rectified (June 19, 2023).
- Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
  An operator must ensure that any change to a client's care plan is documented and communicated to th
  Issued January 20, 2023. Fix by July 17, 2023. Status: Rectified (August 2, 2023).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued January 20, 2023. Fix by June 30, 2023. Status: Rectified (June 19, 2023).
- Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued January 20, 2023. Fix by June 30, 2023. Status: Rectified (June 19, 2023).
- Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a
  Issued January 20, 2023. Fix by June 30, 2023. Status: Rectified (June 19, 2023).
- Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.
  Issued January 20, 2023. Fix by June 30, 2023. Status: Rectified (June 19, 2023).
- Restraint Management — Documentation for restraint use.
  Issued January 20, 2023. Fix by July 17, 2023. Status: Rectified (August 2, 2023).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued January 20, 2023. Fix by July 17, 2023. Status: Rectified (August 2, 2023).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued January 20, 2023. Fix by June 30, 2023. Status: Rectified (June 19, 2023).
- Medication Management — Client's Medication Management plan is reassessed.
  An operator must ensure that a client's plan for medication management will be reassessed at the cli
  Issued January 20, 2023. Fix by July 17, 2023. Status: Rectified (August 2, 2023).
- Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
  Issued January 20, 2023. Fix by June 30, 2023. Status: Rectified (June 19, 2023).
January 25, 2022 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued January 25, 2022. Fix by February 7, 2022. Status: Rectified (February 7, 2022).
December 8, 2020 · Quality Monitoring Visit
Compliant
July 23, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued July 23, 2020. Fix by July 24, 2020. Status: Rectified (August 21, 2020).
June 1, 2020 · Quality Monitoring Visit
Compliant
April 6, 2020 · Consultation
Not assessed (consultation)
November 6, 2019 · Inspection
Compliant
November 6, 2019 · Inspection
Compliant
August 15, 2019 · CCHSS Audit
Non-compliant
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued August 15, 2019. Status: Resolved (December 4, 2019).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued August 15, 2019. Status: Resolved (December 4, 2019).
- CCHSS standard 16.5
  Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued August 15, 2019. Status: Resolved (December 4, 2019).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued August 15, 2019. Status: Resolved (December 4, 2019).
November 15, 2018 · Inspection
Non-compliant
- Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
  Provide evidence that a meeting has been convened to inform residents, their families and persons of
  Issued November 15, 2018. Fix by December 15, 2018. Status: Rectified (December 20, 2018).
November 15, 2018 · Inspection
Compliant
November 9, 2017 · Inspection
Compliant
November 15, 2016 · Inspection
Compliant
November 17, 2015 · Inspection
Non-compliant
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued November 17, 2015. Fix by February 29, 2016. Status: Rectified (February 22, 2016).
- Criminal Record Checks — Completion of criminal record checks
  <p>Evidence required that each employee, volunteer and service provider who provide services directl
  Issued November 17, 2015. Fix by February 29, 2016. Status: Rectified (February 22, 2016).
- Menu Requirements — Variety, choice, and resident food preferences
  Evidence required that residents are provided a choice from at least one food group at every meal fr
  Issued November 17, 2015. Fix by February 29, 2016. Status: Rectified (February 22, 2016).
- Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued November 17, 2015. Fix by February 29, 2016. Status: Rectified (February 22, 2016).
November 14, 2014 · Inspection
Compliant
August 22, 2014 · CCHSS Regular Audit
Non-compliant
- Physician Services — Medical director ensures policies and processes are in place as required by the Standards.
  (d) The medical director ensure the following policies and processes are in place:_x000D_ - Initia
  Issued August 22, 2014. Fix by November 3, 2017. Status: Rectified (November 6, 2014).
November 14, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.?
How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Manor Village at Signature Park (the)Signal Hill, Calgary · 109 units	Assisted living	under 1 km	25%1 of 4 visits
Wentworth Manor (the Residence)Christie Park, Calgary · 37 units	Type B (designated supportive living)	under 1 km	67%4 of 6 visits
Wentworth Manor - the CourtChristie Park, Calgary · 79 units	Long-term care (Type A)	under 1 km	50%3 of 6 visits
Verve Aspen WoodsAspen Woods, Calgary · 175 units	Assisted living	1.1 km	50%2 of 4 visits
Aspen Heights Retirement ResidenceCalgary, · 68 units	Type B (designated supportive living)	1.9 km	67%2 of 3 visits
Prominence Way Retirement CommunityPatterson, Calgary · 55 units	Type B (designated supportive living)	2.9 km	50%1 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.