Long-term care (Type A)

Bow Island Health Centre

Bow Island, Alberta. Operated by Alberta Health Services.

Visits since 2023: 9; 7 of 9 visits
Non-compliant visits since 2023: 7; 78% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Jan 2026; Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type A
Subtype: —
Units: 20
City: Bow Island
Address: 938 Centre Street, PO Bag 3990, Bow Island, Alberta, T0K0G0
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jun 2013 to Jan 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

January 16, 2026 · Inspection
Compliant
November 13, 2025 · Complaint Investigation
Non-compliant
- Family and Resident Involvement — Resident involvement in decision making
  Evidence required of involvement of residents, representatives and family members in decisions that
  Issued November 13, 2025. Fix by January 30, 2026. Status: Rectified (November 13, 2025).
- Family and Resident Involvement — Requirements when no resident and family council in place
  Evidence required that the operator achieves the purposes of a resident and family council when ther
  Issued November 13, 2025. Fix by January 30, 2026. Status: Rectified (November 13, 2025).
- Family and Resident Involvement — Communication with residents and representatives
  Evidence required of communication with residents and their representatives about matters that impac
  Issued November 13, 2025. Fix by January 30, 2026. Status: Rectified (November 13, 2025).
- Nutritional Requirements — Menu approved by registered dietitian
  Evidence required that the menu is reviewed and approved by a Registered Dietitian as meeting the nu
  Issued November 13, 2025. Fix by January 30, 2026. Status: Rectified (November 13, 2025).
- Menu Requirements — Resident feedback into meals, fluids, and snacks
  Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
  Issued November 13, 2025. Fix by January 30, 2026. Status: Rectified (November 13, 2025).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued November 13, 2025. Fix by January 30, 2026. Status: Rectified (November 13, 2025).
November 13, 2025 · Inspection
Non-compliant
- Family and Resident Involvement — Requirements when no resident and family council in place
  Evidence required that the operator achieves the purposes of a resident and family council when ther
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Continuation of Services — Practicability, communication, and review of plans
  Evidence required that the continuation of services plan is practical, identifies relevant supports,
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Safeguarding of Resident Property — Communication of policy for safeguarding of resident property
  Evidence required that the written policy for safeguarding of resident property has been communicate
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Family and Resident Involvement — Communication with residents and representatives
  Evidence required of communication with residents and their representatives about matters that impac
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Family and Resident Involvement — Requirements when no resident and family council in place
  Evidence required that the operator achieves the purposes of a resident and family council when ther
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Menu Requirements — Resident consultation on meal times
  Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Safeguarding of Resident Property — Written processes for safeguarding property
  Evidence required of a maintained, implemented and written policy for the safeguarding of resident p
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Nutritional Requirements — Menu approved by registered dietitian
  Evidence required that the menu is reviewed and approved by a Registered Dietitian as meeting the nu
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Resident Safety and Security — Maintenance and inspection of security systems
  Evidence required that the security system is maintained, inspected and tested.
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Family and Resident Involvement — Resident involvement in decision making
  Evidence required of involvement of residents, representatives and family members in decisions that
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Job Descriptions — Job description requirements
  Evidence required of job descriptions that detail the qualifications, responsibilities and scope of
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Menu Requirements — Resident feedback into meals, fluids, and snacks
  Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Nutritional Requirements — Menu approved by registered dietitian
  Evidence required that the menu is reviewed and approved by a Registered Dietitian as meeting the nu
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Social or Leisure Activities — Resident needs, feedback and opinions considered
  Evidence required that residents' opinions have been considered in the planning of social or leisure
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Family and Resident Involvement — Communication with residents and representatives
  Evidence required of communication with residents and their representatives about matters that impac
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Residents' Personal Affairs — Requirements for written policy
  Evidence required of written policy that addresses the accepting of gifts and the involvement of emp
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Residents' Personal Affairs — Written policy on involvement in resident personal affairs
  Evidence required of written policy regarding involvement of employees and volunteers in the persona
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Resident Safety and Security — Suitability, maintenance and inspection of emergency call/communication system
  Evidence required that the emergency call/communication system is maintained, inspected and tested.
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Job Descriptions — Job descriptions for each employee
  Evidence required of a written job description for each employee.
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Family and Resident Involvement — Resident involvement in decision making
  Evidence required of involvement of residents, representatives and family members in decisions that
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Safety Requirements — Accommodation is in safe condition
  Evidence required that the accommodation and its grounds or common areas are safe and free of hazard
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
- Menu Requirements — Resident feedback into meals, fluids, and snacks
  Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
  Issued November 13, 2025. Fix by January 31, 2026. Status: Rectified (November 13, 2025).
August 6, 2025 · CCHSS Inspection
Non-compliant
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued August 6, 2025. Fix by October 29, 2025. Status: Rectified (August 6, 2025).
- Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
  An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
  Issued August 6, 2025. Fix by October 29, 2025. Status: Rectified (August 6, 2025).
- Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
  Issued August 6, 2025. Fix by October 29, 2025. Status: Rectified (August 6, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued August 6, 2025. Fix by October 29, 2025. Status: Rectified (August 6, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
  Issued August 6, 2025. Fix by October 29, 2025. Status: Rectified (August 6, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued August 6, 2025. Fix by October 29, 2025. Status: Rectified (August 6, 2025).
October 9, 2024 · CCHSS Investigation
Non-compliant
- Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
  Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).
- Act and Regulation Requirements — Requirements of Staffing Plan are Met at All Times
  Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (November 7, 2024).
- Quality Improvement Reporting — Reporting reportable incidents.
  Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).
- Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).
- Quality Improvement Reporting — Policies and procedures for reportable incidents are documented and implemented.
  Issued October 9, 2024. Fix by November 20, 2024. Status: Rectified (October 9, 2024).
September 17, 2024 · Complaint Investigation
Non-compliant
- Nutritional Requirements — Provision of meals, fluids and nutrition
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued September 17, 2024. Fix by October 15, 2024. Status: Rectified (October 16, 2024).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued September 17, 2024. Fix by October 15, 2024. Status: Rectified (October 3, 2024).
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued September 17, 2024. Fix by October 15, 2024. Status: Rectified (October 3, 2024).
- Menu Requirements — Resident feedback into meals, fluids, and snacks
  Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
  Issued September 17, 2024. Fix by October 15, 2024. Status: Rectified (October 16, 2024).
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued September 17, 2024. Fix by October 15, 2024. Status: Rectified (October 16, 2024).
August 22, 2023 · CCHSS Audit
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.
  Issued August 22, 2023. Fix by November 15, 2023. Status: Rectified (November 28, 2023).
- Restraint Management — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 13, 2024).
- Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 9, 2024).
- Quality Improvement and Reporting — Reporting reportable incidents.
  Reportable incidents must be reported in accordance with the process and guidelines set out by the M
  Issued August 22, 2023. Fix by November 15, 2023. Status: Rectified (January 9, 2024).
- Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.
  Issued August 22, 2023. Fix by November 15, 2023. Status: Rectified (November 28, 2023).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued August 22, 2023. Fix by November 15, 2023. Status: Rectified (January 18, 2024).
- Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 9, 2024).
- Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
  An operator must ensure that any change to a client's care plan is documented and communicated to th
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 9, 2024).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (March 7, 2024).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (March 7, 2024).
- Medication Management — Client's Medication Management plan is reassessed.
  An operator must ensure that a client's plan for medication management will be reassessed at the cli
  Issued August 22, 2023. Fix by November 15, 2023. Status: Rectified (January 19, 2024).
- Medication Management — Option of Medication Reminders or Medical Assistance for self-administering medications.
  An operator must ensure that a client is provided with the option of medication reminders or medicat
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 9, 2024).
- Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 9, 2024).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 9, 2024).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 9, 2024).
- Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.
  Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 9, 2024).
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (April 22, 2024).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued August 22, 2023. Fix by November 15, 2023. Status: Rectified (November 28, 2023).
- Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
  Issued August 22, 2023. Fix by November 15, 2023. Status: Rectified (November 28, 2023).
- Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.
  Issued August 22, 2023. Fix by November 15, 2023. Status: Rectified (January 9, 2024).
- Restraint Management — Documentation for restraint use.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 9, 2024).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 13, 2024).
- Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
  Issued August 22, 2023. Fix by November 15, 2023. Status: Rectified (November 28, 2023).
- Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.
  Issued August 22, 2023. Fix by February 7, 2024. Status: Rectified (February 9, 2024).
March 13, 2023 · Inspection
Non-compliant
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued March 13, 2023. Fix by June 30, 2023. Status: Rectified (June 5, 2023).
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued March 13, 2023. Fix by June 30, 2023. Status: Rectified (June 5, 2023).
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued March 13, 2023. Fix by June 30, 2023. Status: Rectified (June 5, 2023).
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued March 13, 2023. Fix by June 30, 2023. Status: Rectified (June 5, 2023).
- Continuation of Services — Practicability, communication, and review of plans
  Evidence required that the continuation of services plan is practical, identifies relevant supports,
  Issued March 13, 2023. Fix by June 30, 2023. Status: Rectified (June 5, 2023).
January 18, 2023 · Quality Monitoring Visit
Compliant
December 13, 2022 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued December 13, 2022. Status: Resolved (January 18, 2023).
November 1, 2022 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued November 1, 2022. Status: Resolved (January 18, 2023).
- standard not recorded in the file
  Issued November 1, 2022. Status: Resolved (January 18, 2023).
April 28, 2022 · CMOH Inspection
Compliant
December 1, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued December 1, 2020. Fix by December 1, 2020. Status: Rectified (December 1, 2020).
November 19, 2020 · Quality Monitoring Visit
Compliant
April 3, 2020 · Consultation
Not assessed (consultation)
June 19, 2019 · Inspection
Compliant
June 19, 2019 · Inspection
Compliant
October 24, 2018 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 1.3
  The care plan addresses the Client's needs, goals, and intervention details.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 1.4
  Medical Status assessments are documented.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 1.7
  Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 4.4
  Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued October 24, 2018. Status: Resolved (May 3, 2019).
October 17, 2018 · Complaint Investigation
Non-compliant
- Duties of an Operator — Provide Copies of Process to Address Requests and Concerns
  Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to
  Issued October 17, 2018. Fix by March 31, 2019. Status: Rectified (March 25, 2019).
- Duties of an Operator — Establish a Written Process for Addressing Concerns
  Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
  Issued October 17, 2018. Fix by March 31, 2019. Status: Rectified (March 25, 2019).
- Duties of an Operator — Convene Meeting Before End of Seventh Month
  Provide evidence that a meeting has been convened before the end of the seventh month_x000D_ whenever no
  Issued October 17, 2018. Fix by January 31, 2019. Status: Rectified (December 19, 2018).
October 17, 2018 · Complaint Investigation
Compliant
June 12, 2018 · Inspection
Compliant
June 12, 2018 · Inspection
Compliant
June 20, 2017 · Inspection
Non-compliant
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued June 20, 2017. Fix by November 30, 2017. Status: Rectified (November 22, 2017).
June 20, 2016 · Inspection
Compliant
June 16, 2015 · Inspection
Compliant
June 11, 2014 · Inspection
Compliant
June 14, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Family and Resident Involvement — Resident involvement in decision making?
How does the home meet: Family and Resident Involvement — Requirements when no resident and family council in place?
How does the home meet: Family and Resident Involvement — Communication with residents and representatives?
How does the home meet: Nutritional Requirements — Menu approved by registered dietitian?
How does the home meet: Menu Requirements — Resident feedback into meals, fluids, and snacks?
How does the home meet: Concerns and Complaints — Concerns and complaints resolution?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

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Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.