Type B (designated supportive living)
River Ridge Seniors Village
Medicine Hat, Alberta. Operated by River Ridge Seniors Village Partnership.
- Visits since 2023
- 7
- 7 of 7 visits
- Non-compliant visits since 2023
- 7
- 100% of visits
- Open non-compliances
- 24
- issued, in progress or ongoing
- Last assessed visit
- Jun 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
- Type
- Continuing Care Home Type B
- Subtype
- —
- Units
- 36
- City
- Medicine Hat
- Address
- 4 River Ridge Drive NW, Medicine Hat, Alberta, T1A8V1
- Record source
- ASTRAL (as the file gives it)
- First and last visit on record
- Feb 2017 to Jun 2026
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
June 4, 2026 · CCHSS Inspection
Non-compliant
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Act and Regulation Requirements — Requirements of Staffing Plan are Met at All Times
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Risk Management — Managed risk agreements are documented and implemented.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Act and Regulation Requirements — Requirements for staffing plan are met at all times
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
An operator must ensure that any change to a client's care plan is documented and communicated to th
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued June 4, 2026. Fix by August 27, 2026. Status: Issued (June 4, 2026).
November 20, 2024 · Complaint Investigation
Non-compliant
Resident Safety and Security — Monitoring and accounting for residents
Evidence required that residents are accounted for on a daily basis.
Issued November 20, 2024. Fix by December 31, 2024. Status: Rectified (November 20, 2024).
Concerns and Complaints — Concerns and complaints resolution
Evidence required of documented concerns received and the measures taken to resolve them.
Issued November 20, 2024. Fix by January 31, 2025. Status: Rectified (November 20, 2024).
Menu Requirements — Resident feedback into meals, fluids and snacks
Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
Issued November 20, 2024. Fix by January 31, 2025. Status: Rectified (November 20, 2024).
Resident Safety and Security — Monitoring and accounting for residents
Evidence required that residents are accounted for on a daily basis.
Issued April 11, 2024. Fix by December 31, 2024. Status: Rectified (November 20, 2024).
October 30, 2024 · CCHSS Inspection
Non-compliant
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 1, 2024).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 1, 2024).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 1, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 1, 2024).
Risk Management — Managed risk agreements are documented and implemented.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 1, 2024).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.
An operator must ensure that a client's health care needs are assessed using the appropriate InterRA
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Risk Management — Managed risk agreements are documented and implemented.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Act and Regulation Requirements — Requirements for staffing plan are met at all times
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued October 30, 2024. Fix by January 22, 2025. Status: Rectified (November 6, 2024).
April 11, 2024 · Complaint Investigation
Non-compliant
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued April 11, 2024. Fix by May 10, 2024. Status: Rectified (May 6, 2024).
Resident Safety and Security — Monitoring and accounting for residents
Evidence required that residents are accounted for on a daily basis.
Issued April 11, 2024. Fix by November 30, 2024. Status: Rectified (November 20, 2024).
Nutritional Requirements — Menu approved by qualified professional
Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N
Issued April 11, 2024. Fix by May 10, 2024. Status: Rectified (May 6, 2024).
March 21, 2023 · Complaint Investigation
Non-compliant
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued March 21, 2023. Fix by May 31, 2023. Status: Rectified (May 8, 2023).
Resident Safety and Security — Training on security, communication, and emergency call systems
Evidence required that training for the security, communication, or emergency call systems has been
Issued March 21, 2023. Fix by May 31, 2023. Status: Rectified (April 26, 2023).
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued March 21, 2023. Fix by March 22, 2023. Status: Rectified (March 22, 2023).
Resident Safety and Security — Maintenance and inspection of security systems
Evidence required that the security system is maintained, inspected and tested.
Issued March 21, 2023. Fix by May 31, 2023. Status: Rectified (April 26, 2023).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued March 21, 2023. Fix by May 31, 2023. Status: Rectified (May 8, 2023).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued February 17, 2023. Fix by May 31, 2023. Status: Rectified (May 8, 2023).
Resident Safety and Security — Maintenance and inspection of security systems
Evidence required that the security system is maintained, inspected and tested.
Issued March 21, 2023. Fix by May 31, 2023. Status: Rectified (April 26, 2023).
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued March 21, 2023. Fix by March 22, 2023. Status: Rectified (March 21, 2023).
Resident Safety and Security — Training on security, communication, and emergency call systems
Evidence required that training for the security, communication, or emergency call systems has been
Issued March 21, 2023. Fix by May 31, 2023. Status: Rectified (April 26, 2023).
February 17, 2023 · Complaint Investigation
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued February 17, 2023. Fix by April 30, 2023. Status: Rectified (May 8, 2023).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued February 17, 2023. Fix by April 30, 2023. Status: Rectified (March 17, 2023).
February 17, 2023 · Inspection
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued February 17, 2023. Fix by May 31, 2023. Status: Rectified (May 8, 2023).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued February 17, 2023. Fix by April 30, 2023. Status: Rectified (March 17, 2023).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued February 17, 2023. Fix by April 30, 2023. Status: Rectified (May 8, 2023).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued February 17, 2023. Fix by April 30, 2023. Status: Rectified (March 17, 2023).
July 26, 2022 · CCHSS Audit
Non-compliant
CCHSS standard 1.1
An appropriate assessment tool for Client's Health Care needs is used.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 1.3
The care plan addresses the Client's needs, goals, and intervention details.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 5.3
Palliative and End-of-Life care documentation in Care Plan.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 15.1
Policies and procedures regarding safe water temperatures are documented and implemented.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 15.2
Policies and procedures for water supply system and temperature checks
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 16.3
Documentation for restraint use.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued July 26, 2022. Status: Resolved (July 5, 2023).
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued July 26, 2022. Status: Resolved (June 29, 2023).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued July 26, 2022. Status: Resolved (June 29, 2023).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued July 26, 2022. Status: Resolved (June 29, 2023).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued July 26, 2022. Status: Resolved (June 29, 2023).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued July 26, 2022. Status: Resolved (June 29, 2023).
CCHSS standard 15.2
Policies and procedures for water supply system and temperature checks
Issued July 26, 2022. Status: Resolved (June 29, 2023).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued July 26, 2022. Status: Resolved (June 29, 2023).
CCHSS standard 16.3
Documentation for restraint use.
Issued July 26, 2022. Status: Resolved (June 29, 2023).
CCHSS standard 16.4
Policies and procedures for Secure Spaces are documented and implemented.
Issued July 26, 2022. Status: Resolved (June 29, 2023).
CCHSS standard 16.5
Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued July 26, 2022. Status: Resolved (June 29, 2023).
February 3, 2022 · Quality Monitoring Visit
Compliant
January 6, 2022 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued January 6, 2022. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued January 6, 2022. Status: Resolved (February 3, 2022).
November 24, 2021 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued November 24, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued November 24, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued November 24, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued November 24, 2021. Status: Resolved (February 3, 2022).
November 23, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued November 23, 2021. Fix by November 25, 2021. Status: Rectified (November 25, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
Issued November 23, 2021. Fix by November 25, 2021. Status: Rectified (November 25, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
Issued November 23, 2021. Fix by November 25, 2021. Status: Rectified (November 25, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued November 23, 2021. Fix by November 25, 2021. Status: Rectified (November 25, 2021).
October 28, 2021 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued October 28, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued October 28, 2021. Status: Resolved (February 3, 2022).
October 12, 2021 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued October 12, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued October 12, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued October 12, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued October 12, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued October 12, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued October 12, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued October 12, 2021. Status: Resolved (February 3, 2022).
standard not recorded in the file
Issued October 12, 2021. Status: Resolved (February 3, 2022).
August 26, 2021 · CMOH Inspection
Compliant
August 26, 2021 · Inspection
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued August 26, 2021. Fix by September 23, 2021. Status: Rectified (September 15, 2021).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued August 26, 2021. Fix by September 23, 2021. Status: Rectified (September 15, 2021).
Nutritional Requirements — Menu approved by qualified professional
Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N
Issued August 26, 2021. Fix by September 23, 2021. Status: Rectified (September 24, 2021).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued August 26, 2021. Fix by September 23, 2021. Status: Rectified (September 15, 2021).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued August 26, 2021. Fix by September 23, 2021. Status: Rectified (September 15, 2021).
August 19, 2021 · Quality Monitoring Visit
Compliant
May 12, 2020 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued May 12, 2020. Fix by May 13, 2020. Status: Rectified (August 21, 2020).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued May 12, 2020. Fix by May 13, 2020. Status: Rectified (August 21, 2020).
April 1, 2020 · Consultation
Not assessed (consultation)
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued March 11, 2020. Fix by May 31, 2020. Status: Rectified (October 20, 2020).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued March 11, 2020. Fix by May 31, 2020. Status: Rectified (October 20, 2020).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued March 11, 2020. Fix by May 31, 2020. Status: Rectified (October 20, 2020).
Information Respecting the Long Term Care Accommodation — Terms of residential services agreement
Evidence required that residential service agreements include the services provided, rates charged,
Issued March 11, 2020. Fix by May 31, 2020. Status: Rectified (July 24, 2020).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued March 11, 2020. Fix by May 31, 2020. Status: Rectified (October 20, 2020).
March 11, 2020 · Inspection
Compliant
March 11, 2020 · Inspection
Non-compliant
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued March 11, 2020. Fix by August 31, 2020. Status: Rectified (October 20, 2020).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued March 11, 2020. Fix by May 31, 2020. Status: Rectified (October 20, 2020).
Information Respecting the Long Term Care Accommodation — Terms of residential services agreement
Evidence required that residential service agreements include the services provided, rates charged,
Issued March 11, 2020. Fix by May 31, 2020. Status: Rectified (July 24, 2020).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued March 11, 2020. Fix by May 31, 2020. Status: Rectified (October 20, 2020).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued March 11, 2020. Fix by August 31, 2020. Status: Rectified (October 20, 2020).
March 19, 2019 · Inspection
Non-compliant
Duties of an Operator — Provide Copies of Process to Address Requests and Concerns
Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to
Issued March 19, 2019. Fix by May 31, 2019. Status: Rectified (May 21, 2019).
Duties of an Operator — Establish a Written Process for Addressing Concerns
Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
Issued March 19, 2019. Fix by May 31, 2019. Status: Rectified (May 21, 2019).
Duties of an Operator — Provide Copies of Process to Address Requests and Concerns
Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to
Issued March 19, 2019. Fix by May 31, 2019. Status: Rectified (May 21, 2019).
Duties of an Operator — Establish a Written Process for Addressing Concerns
Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
Issued March 19, 2019. Fix by May 31, 2019. Status: Rectified (May 21, 2019).
March 19, 2019 · Inspection
Non-compliant
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued March 19, 2019. Fix by May 31, 2019. Status: Rectified (May 21, 2019).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued March 19, 2019. Fix by May 31, 2019. Status: Rectified (May 21, 2019).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued March 19, 2019. Fix by May 31, 2019. Status: Rectified (May 21, 2019).
Menu Requirements — Variety, choice, and resident food preferences
Evidence required that residents are provided a choice from at least one food group at every meal fr
Issued March 19, 2019. Fix by May 31, 2019. Status: Rectified (May 21, 2019).
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued March 19, 2019. Fix by May 31, 2019. Status: Rectified (May 21, 2019).
February 20, 2019 · CCHSS Audit
Non-compliant
CCHSS standard 1.3
The care plan addresses the Client's needs, goals, and intervention details.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 8.1
Policies and procedures regarding criminal record checks for staff and volunteers.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 9.3
Policies and procedures for Staff training are documented and implemented.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 15.1
Policies and procedures regarding safe water temperatures are documented and implemented.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 16.3
Documentation for restraint use.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 16.4
Policies and procedures for Secure Spaces are documented and implemented.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 16.5
Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 8.1
Policies and procedures regarding criminal record checks for staff and volunteers.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
CCHSS standard 15.1
Policies and procedures regarding safe water temperatures are documented and implemented.
Issued February 20, 2019. Status: Resolved (October 4, 2019).
August 30, 2018 · Complaint Investigation
Compliant
March 1, 2018 · Inspection
Non-compliant
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued March 1, 2018. Fix by June 30, 2018. Status: Rectified (June 7, 2018).
Menu Requirements — Variety, choice, and resident food preferences
Evidence required that residents are provided a choice from at least one food group at every meal fr
Issued March 1, 2018. Fix by June 30, 2018. Status: Rectified (June 7, 2018).
October 5, 2017 · Inspection
Non-compliant
Safety and Security — Policies and procedures
Evidence required of the site specific policies and procedures in place regarding resident safety an
Issued July 27, 2017. Fix by February 28, 2018. Status: Rectified (November 27, 2017).
Safety and Security — Policies and procedures
Evidence required of the site specific policies and procedures in place regarding resident safety an
Issued July 27, 2017. Fix by December 31, 2017. Status: Rectified (November 27, 2017).
July 27, 2017 · Inspection
Non-compliant
Information Respecting the Supportive Living Accommodation — Terms of residential services agreement
Evidence required that residential service agreements include the services provided, rates charged,
Issued July 27, 2017. Fix by October 31, 2017. Status: Rectified (October 6, 2017).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued July 27, 2017. Fix by October 31, 2017. Status: Rectified (October 6, 2017).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued July 27, 2017. Fix by October 31, 2017. Status: Rectified (October 6, 2017).
Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting
Evidence required of written processes for medication assistance and medication reminders including
Issued July 27, 2017. Fix by October 31, 2017. Status: Rectified (October 6, 2017).
Safety and Security — Policies and procedures
Evidence required of the site specific policies and procedures in place regarding resident safety an
Issued July 27, 2017. Fix by October 31, 2017. Status: Rectified (November 27, 2017).
Safety and Security — Policies and procedures
Evidence required of the site specific policies and procedures in place regarding resident safety an
Issued July 27, 2017. Fix by October 31, 2017. Status: Rectified (November 27, 2017).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued July 27, 2017. Fix by October 31, 2017. Status: Rectified (October 6, 2017).
Information Respecting the Long Term Care Accommodation — Terms of residential services agreement
Evidence required that residential service agreements include the services provided, rates charged,
Issued July 27, 2017. Fix by October 31, 2017. Status: Rectified (October 6, 2017).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued July 27, 2017. Fix by October 31, 2017. Status: Rectified (October 6, 2017).
February 1, 2017 · Inspection
Non-compliant
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued February 1, 2017. Fix by April 30, 2017. Status: Rectified (February 7, 2017).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued February 1, 2017. Fix by April 30, 2017. Status: Rectified (February 7, 2017).
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
- How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
- How does the home meet: Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.?
- How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| The Valleyview Supportive LivingMedicine Hat · 30 units | Long-term care (Type A) | 1.3 km | —no visits in the window |
| WindflowerMedicine Hat · 61 units | Supportive living | 1.3 km | 50%1 of 2 visits |
| Cypress View FoundationMedicine Hat · 111 units | Lodge | 1.4 km | 40%2 of 5 visits |
| Agecare RiverviewMedicine Hat · 118 units | Long-term care (Type A) | 1.5 km | 67%2 of 3 visits |
| St. Joseph's HomeMedicine Hat · 36 units | Assisted living | 2.4 km | 100%4 of 4 visits |
| Haven Care Centre (South Country Village)Medicine Hat · 35 units | Assisted living | 2.5 km | 100%3 of 3 visits |
Check the government’s record
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.