Long-term care (Type A)

Sunnyside Care Centre (South Country Village)

Medicine Hat, Alberta. Operated by Haven of Rest Medicine Hat Society.

Visits since 2023: 2; 2 of 2 visits
Non-compliant visits since 2023: 2; 100% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Feb 2026; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type A
Subtype: —
Units: 100
City: Medicine Hat
Address: 1720 Bell Street SW, Medicine Hat, Alberta, T1A5G1
Record source: ASTRAL (as the file gives it)
First and last visit on record: Apr 2019 to Feb 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

February 11, 2026 · Inspection
Non-compliant
- Menu Requirements — Resident consultation on meal times
  Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and
  Issued February 11, 2026. Fix by May 8, 2026. Status: Rectified (February 11, 2026).
March 4, 2025 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued March 4, 2025. Fix by June 4, 2025. Status: Rectified (March 4, 2025).
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued March 4, 2025. Fix by June 4, 2025. Status: Rectified (March 4, 2025).
- Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
  Issued March 4, 2025. Fix by June 4, 2025. Status: Rectified (March 4, 2025).
- Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
  Issued March 4, 2025. Fix by June 4, 2025. Status: Rectified (March 4, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued March 4, 2025. Fix by June 4, 2025. Status: Rectified (March 4, 2025).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued March 4, 2025. Fix by June 4, 2025. Status: Rectified (March 4, 2025).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued March 4, 2025. Fix by June 4, 2025. Status: Rectified (March 4, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued March 4, 2025. Fix by June 4, 2025. Status: Rectified (March 4, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued March 4, 2025. Fix by June 4, 2025. Status: Rectified (March 4, 2025).
- Health Care Providers — Job descriptions and guidelines are provided for Health Care Providers.
  An operator must provide the health care providers it employs with access to current information on
  Issued March 4, 2025. Fix by June 4, 2025. Status: Rectified (March 4, 2025).
April 12, 2022 · Quality Monitoring Visit
Compliant
November 9, 2021 · Quality Monitoring Visit
Compliant
October 14, 2021 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued October 14, 2021. Status: Resolved (November 9, 2021).
September 8, 2021 · Quality Monitoring Visit
Compliant
November 30, 2020 · Quality Monitoring Visit
Compliant
August 13, 2020 · Quality Monitoring Visit
Compliant
July 16, 2020 · Quality Monitoring Visit
Compliant
April 2, 2019 · CCHSS Audit
Non-compliant
- CCHSS standard 1.3
  The care plan addresses the Client's needs, goals, and intervention details.
  Issued April 2, 2019. Status: Resolved (May 9, 2019).
- CCHSS standard 1.4
  Medical Status assessments are documented.
  Issued April 2, 2019. Status: Resolved (May 9, 2019).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued April 2, 2019. Status: Resolved (May 9, 2019).
- CCHSS standard 4.4
  Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
  Issued April 2, 2019. Status: Resolved (May 9, 2019).
- CCHSS standard 9.3
  Policies and procedures for Staff training are documented and implemented.
  Issued April 2, 2019. Status: Resolved (May 9, 2019).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued April 2, 2019. Status: Resolved (May 9, 2019).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Menu Requirements — Resident consultation on meal times?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?
How does the home meet: Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Haven Care Centre (South Country Village)Medicine Hat · 35 units	Assisted living	under 1 km	100%3 of 3 visits
Agecare RiverviewMedicine Hat · 118 units	Long-term care (Type A)	2.3 km	67%2 of 3 visits
The Valleyview Supportive LivingMedicine Hat · 30 units	Long-term care (Type A)	2.4 km	—no visits in the window
WindflowerMedicine Hat · 61 units	Supportive living	2.4 km	50%1 of 2 visits
River Ridge Seniors VillageMedicine Hat · 36 units	Type B (designated supportive living)	2.5 km	100%7 of 7 visits
Redi Enterprises SocietyMedicine Hat · 6 units	Group home	2.9 km	50%1 of 2 visits

Find homes near any postal code

Check the government’s record

Official record on the government’s viewer

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.