CareTrail

Lodge

Willow Creek Lodge

Stettler, Alberta. Operated by County of Stettler Housing Authority.

Visits since 2023
3
1 of 3 visits
Non-compliant visits since 2023
1
33% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
May 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living Accommodation
Subtype
Lodge
Units
62
City
Stettler
Address
6020 47 Avenue, Stettler, Alberta, T0C2L1
Record source
ASTRAL (as the file gives it)
First and last visit on record
Mar 2014 to May 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. May 7, 2025 · Inspection

    Non-compliant

    • Concerns and Complaints — Written processes for managing concerns and complaints

      Evidence required of communication of the written process to residents, their representatives, visit

      Issued May 7, 2025. Fix by August 8, 2025. Status: Rectified (May 7, 2025).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued May 7, 2025. Fix by August 8, 2025. Status: Rectified (May 7, 2025).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued May 7, 2025. Fix by August 8, 2025. Status: Rectified (May 7, 2025).

  2. March 8, 2024 · Complaint Investigation

    Compliant

  3. May 11, 2023 · Inspection

    Compliant

  4. March 28, 2022 · CMOH Inspection

    Compliant

  5. March 30, 2020 · Consultation

    Not assessed (consultation)

  6. March 1, 2019 · Inspection

    Non-compliant

    • Duties of an Operator — Provide Copies of Process to Address Requests and Concerns

      Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to

      Issued March 1, 2019. Fix by June 30, 2019. Status: Rectified (June 10, 2019).

    • Duties of an Operator — Establish a Written Process for Addressing Concerns

      Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th

      Issued March 1, 2019. Fix by June 30, 2019. Status: Rectified (June 10, 2019).

  7. March 1, 2019 · Inspection

    Compliant

  8. March 6, 2018 · Inspection

    Compliant

  9. March 7, 2017 · Inspection

    Compliant

  10. March 3, 2016 · Inspection

    Non-compliant

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued March 3, 2016. Fix by May 31, 2016. Status: Rectified (April 25, 2016).

  11. March 10, 2015 · Inspection

    Compliant

  12. March 11, 2014 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Concerns and Complaints — Written processes for managing concerns and complaints?
  • How does the home meet: Continuation of Services — Practicability, communication and review of plans?
  • How does the home meet: Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures?
  • How does the home meet: Duties of an Operator — Provide Copies of Process to Address Requests and Concerns?
  • How does the home meet: Duties of an Operator — Establish a Written Process for Addressing Concerns?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Heart Haven LodgeStettler · 69 unitsunder 1 km67%2 of 3 visits
Paragon PlaceStettler · 84 unitsunder 1 km100%2 of 2 visits
Points West Living StettlerStettler · 88 unitsunder 1 km80%4 of 5 visits
Stettler Hospital and Care CentreStettler · 48 unitsunder 1 km—no visits in the window
Stettler Hospital and Care CentreStettler · 48 unitsunder 1 km67%2 of 3 visits
Bashaw MeadowsBashaw · 44 units34 km75%3 of 4 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.