Type B (designated supportive living)

Points West Living Stettler

Stettler, Alberta. Operated by Points West Living Stettler INC..

Visits since 2023: 5; 4 of 5 visits
Non-compliant visits since 2023: 4; 80% of visits
Open non-compliances: 16; issued, in progress or ongoing
Last assessed visit: Apr 2026; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 88
City: Stettler
Address: 4501 70 Street, Stettler, Alberta, T4K0B1
Record source: ASTRAL (as the file gives it)
First and last visit on record: Jul 2013 to Apr 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

April 15, 2026 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
- Act and Regulation Requirements — Requirements for staffing plan are met at all times
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
- Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
- Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
- Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued April 15, 2026. Fix by July 8, 2026. Status: Issued (April 15, 2026).
December 8, 2025 · Inspection
Non-compliant
- Menu Requirements — Record of meals served
  Evidence required of meals served and substitutions made.
  Issued December 8, 2025. Fix by March 9, 2026. Status: Rectified (December 8, 2025).
- Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued December 8, 2025. Fix by January 15, 2026. Status: Rectified (December 8, 2025).
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued December 8, 2025. Fix by March 9, 2026. Status: Rectified (December 8, 2025).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued December 8, 2025. Fix by March 24, 2026. Status: Rectified (December 8, 2025).
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued December 8, 2025. Fix by March 9, 2026. Status: Rectified (December 8, 2025).
- Menu Requirements — Record of meals served
  Evidence required of meals served and substitutions made.
  Issued December 8, 2025. Fix by March 9, 2026. Status: Rectified (December 9, 2025).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued December 8, 2025. Fix by January 15, 2026. Status: Rectified (December 8, 2025).
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued December 8, 2025. Fix by March 9, 2026. Status: Rectified (December 8, 2025).
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued December 8, 2025. Fix by March 9, 2026. Status: Rectified (December 8, 2025).
July 7, 2025 · CCHSS Investigation
Compliant
January 30, 2024 · CCHSS Audit
Non-compliant
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued January 30, 2024. Fix by July 30, 2025. Status: Rectified (June 7, 2024).
- Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.
  Issued January 30, 2024. Fix by July 30, 2025. Status: Rectified (June 7, 2024).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued January 30, 2024. Fix by July 30, 2025. Status: Rectified (June 7, 2024).
- Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a
  Issued January 30, 2024. Fix by July 30, 2025. Status: Rectified (June 7, 2024).
- Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
  An operator must ensure that any change to a client's care plan is documented and communicated to th
  Issued January 30, 2024. Fix by July 30, 2025. Status: Rectified (June 7, 2024).
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued January 30, 2024. Fix by July 30, 2025. Status: Rectified (June 7, 2024).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued January 30, 2024. Fix by July 30, 2025. Status: Rectified (June 7, 2024).
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued January 30, 2024. Status: Ongoing.
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued January 30, 2024. Status: Ongoing.
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued January 30, 2024. Status: Ongoing.
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued January 30, 2024. Status: Ongoing.
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued January 30, 2024. Status: Ongoing.
May 23, 2023 · Inspection
Non-compliant
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued May 23, 2023. Fix by July 31, 2023. Status: Rectified (July 2, 2023).
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued May 23, 2023. Fix by June 30, 2023. Status: Rectified (June 28, 2023).
October 6, 2022 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued October 6, 2022. Status: Resolved (January 9, 2023).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued October 6, 2022. Status: Resolved (January 9, 2023).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued October 6, 2022. Status: Resolved (January 9, 2023).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued October 6, 2022. Status: Resolved (January 9, 2023).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued October 6, 2022. Status: Resolved (January 9, 2023).
October 4, 2021 · Quality Monitoring Visit
Compliant
September 29, 2021 · CMOH Inspection
Compliant
September 29, 2021 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued September 29, 2021. Fix by October 15, 2021. Status: Rectified (October 1, 2021).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued September 29, 2021. Fix by October 15, 2021. Status: Rectified (October 1, 2021).
- Laundry — Condition of laundry facilities
  Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.
  Issued September 29, 2021. Fix by October 15, 2021. Status: Rectified (October 4, 2021).
August 5, 2021 · Quality Monitoring Visit
Compliant
May 13, 2021 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued May 13, 2021. Status: Resolved (August 5, 2021).
April 8, 2021 · Complaint Investigation
Compliant
April 8, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued April 8, 2021. Fix by April 10, 2021. Status: Rectified (April 9, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued April 8, 2021. Fix by April 10, 2021. Status: Rectified (April 12, 2021).
March 22, 2021 · Quality Monitoring Visit
Compliant
March 3, 2021 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued March 3, 2021. Status: Resolved (March 22, 2021).
January 5, 2021 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued January 5, 2021. Status: Resolved (March 22, 2021).
October 6, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued October 6, 2020. Fix by October 8, 2020. Status: Rectified (October 7, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued October 6, 2020. Fix by October 8, 2020. Status: Rectified (October 9, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
  Issued October 6, 2020. Fix by October 8, 2020. Status: Rectified (October 7, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Hair Salon
  Issued October 6, 2020. Fix by October 8, 2020. Status: Rectified (October 9, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued October 6, 2020. Fix by October 8, 2020. Status: Rectified (October 9, 2020).
June 23, 2020 · Quality Monitoring Visit
Compliant
April 7, 2020 · Consultation
Not assessed (consultation)
December 11, 2019 · Inspection
Compliant
December 11, 2019 · Inspection
Compliant
December 11, 2018 · Inspection
Compliant
December 11, 2018 · Inspection
Compliant
December 13, 2017 · Inspection
Compliant
August 15, 2017 · CCHSS Audit
Compliant
December 2, 2016 · Inspection
Compliant
December 16, 2015 · Inspection
Compliant
December 9, 2014 · Inspection
Compliant
July 10, 2014 · CCHSS Regular Audit
Non-compliant
- Integrated Care Planning — Care plan reviews include an evaluation of the overall effectiveness of the care plan
  (f) Thecare plan reviews include an evaluation of the overall effectiveness of the care plan to det
  Issued July 10, 2014. Fix by September 15, 2014. Status: Rectified (September 12, 2014).
- Integrated Care Planning — Changes to the care plan are documented.
  (g) Any new intervention or change to the care plan is documented in the client’s care plan after co
  Issued July 10, 2014. Fix by September 15, 2014. Status: Rectified (September 12, 2014).
- Integrated Care Planning — Clients shall have an annual health team conference, including an evaluation & update of care plan.
  (e) At minimum, each continuing care client has an annual health service team conference to review,
  Issued July 10, 2014. Fix by September 15, 2014. Status: Rectified (September 12, 2014).
- Quality Improvement — Facility/program has a quality improvement program as defined by the Standards.
  (a) The facility or program has an established quality improvement program that includes:_x000D_ -
  Issued July 10, 2014. Fix by September 15, 2014. Status: Rectified (September 12, 2014).
June 17, 2014 · Inspection
Compliant
December 19, 2013 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued December 19, 2013. Fix by February 28, 2014. Status: Rectified (January 28, 2014).
July 2, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Act and Regulation Requirements — Requirements for staffing plan are met at all times?
How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?

Homes nearby

Distances from the centre of Stettler, since this page does not place the home itself. Straight-line, between postal code centres.

Home	Type	Distance	Non-compliant
Heart Haven LodgeStettler · 69 units	Lodge	under 1 km	67%2 of 3 visits
Paragon PlaceStettler · 84 units	Lodge	under 1 km	100%2 of 2 visits
Stettler Hospital and Care CentreStettler · 48 units	Long-term care (Type A)	under 1 km	—no visits in the window
Stettler Hospital and Care CentreStettler · 48 units	Long-term care (Type A)	under 1 km	67%2 of 3 visits
Willow Creek LodgeStettler · 62 units	Lodge	under 1 km	33%1 of 3 visits
Bashaw MeadowsBashaw · 44 units	Type B (designated supportive living)	34 km	75%3 of 4 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.