CareTrail

Long-term care (Type A)

Westlock Continuing Care Centre

Westlock, Alberta. Operated by Assisted Living Alberta.

Visits since 2023
4
3 of 4 visits
Non-compliant visits since 2023
3
75% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
May 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
117
City
Westlock
Address
10203 96 Street, Westlock, Alberta, T7P2R2
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jun 2018 to May 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. May 28, 2026 · Inspection

    Non-compliant

    • Information Respecting the Accommodation — Signed residential services agreement

      Evidence required that residential service agreement is signed by the resident/representative and an

      Issued May 28, 2026. Fix by July 6, 2026. Status: Rectified (May 28, 2026).

  2. April 14, 2026 · Complaint Investigation

    Compliant

  3. September 10, 2025 · CCHSS Investigation

    Non-compliant

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued September 10, 2025. Fix by October 8, 2025. Status: Rectified (September 10, 2025).

  4. September 10, 2025 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Nutrition and Hydration Management — Nutrition and hydration interventions reviewed and documented in Care Plan.

      An operator must ensure that the directions for nutrition and hydration interventions for a Client a

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued September 10, 2025. Fix by December 8, 2025. Status: Rectified (September 10, 2025).

  5. October 18, 2022 · Quality Monitoring Visit

    Compliant

  6. May 30, 2022 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued May 30, 2022. Status: Resolved (June 8, 2022).

  7. February 8, 2022 · Quality Monitoring Visit

    Compliant

  8. January 14, 2021 · Quality Monitoring Visit

    Compliant

  9. June 26, 2018 · CCHSS Audit

    Non-compliant

    • CCHSS standard 19.2

      Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 4.4

      Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 6.1

      Provided with/referred to Assistive Equipment, Technology and Medical/Surgical Supplies.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 17.2

      Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • CCHSS standard 18.1

      Policy and procedure for responding to concerns about the Health Care provided.

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

    • 18 — 18.4

      Operator responsibilities for council

      Issued June 26, 2018. Status: Resolved (September 28, 2018).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Information Respecting the Accommodation — Signed residential services agreement?
  • How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?
  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
  • How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.?
  • How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Smithfield LodgeWestlock · 74 unitsunder 1 km50%2 of 4 visits
Pembina LodgeWestlock · 123 unitsunder 1 km0%0 of 2 visits
Chateau Sturgeon LodgeLegal · 42 units29 km0%0 of 2 visits
Hillcrest LodgeBarrhead · 121 units35 km100%2 of 2 visits
Klondike PlaceBarrhead · 60 units35 km100%3 of 3 visits
Shepherd's Care BarrheadBarrhead · 42 units36 km75%3 of 4 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.