CareTrail

Type B (designated supportive living)

Shepherd's Care Barrhead

Barrhead, Alberta. Operated by Shepherd's Care Foundation.

Visits since 2023
4
3 of 4 visits
Non-compliant visits since 2023
3
75% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Dec 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
42
City
Barrhead
Address
5236 59 Ave, Barrhead, Alberta, T7N0A3
Record source
ASTRAL (as the file gives it)
First and last visit on record
Sep 2013 to Dec 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. December 2, 2025 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication, and review of plans

      Evidence required that the continuation of services plan is practical, identifies relevant supports,

      Issued December 2, 2025. Fix by December 31, 2025. Status: Rectified (December 2, 2025).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued December 2, 2025. Fix by December 31, 2025. Status: Rectified (December 2, 2025).

    • Laundry — Condition of laundry facilities

      Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.

      Issued December 2, 2025. Fix by December 31, 2025. Status: Rectified (December 2, 2025).

  2. September 10, 2025 · CCHSS Inspection

    Non-compliant

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.

      An operator must ensure that a client's health care needs are assessed using the appropriate InterRA

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued September 10, 2025. Fix by December 10, 2025. Status: Rectified (September 10, 2025).

  3. October 29, 2024 · Complaint Investigation

    Compliant

  4. March 28, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued March 28, 2023. Status: Resolved (August 11, 2023).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued March 28, 2023. Status: Resolved (August 11, 2023).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued March 28, 2023. Status: Resolved (August 11, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued March 28, 2023. Status: Resolved (August 11, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued March 28, 2023. Status: Resolved (August 11, 2023).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued March 28, 2023. Status: Resolved (August 11, 2023).

  5. September 20, 2022 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued September 20, 2022. Status: Resolved (December 21, 2022).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued September 20, 2022. Status: Resolved (December 21, 2022).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued September 20, 2022. Status: Resolved (December 21, 2022).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued September 20, 2022. Status: Resolved (December 21, 2022).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued September 20, 2022. Status: Resolved (December 21, 2022).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued September 20, 2022. Status: Resolved (December 21, 2022).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued September 20, 2022. Status: Resolved (December 21, 2022).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued September 20, 2022. Status: Resolved (December 21, 2022).

  6. February 14, 2022 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued February 14, 2022. Fix by February 16, 2022. Status: Rectified (February 15, 2022).

  7. October 25, 2021 · Quality Monitoring Visit

    Compliant

  8. September 22, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued September 22, 2021. Status: Resolved (October 25, 2021).

  9. September 8, 2021 · CMOH Inspection

    Compliant

  10. September 8, 2021 · Inspection

    Compliant

  11. June 10, 2021 · Quality Monitoring Visit

    Compliant

  12. May 13, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued May 13, 2021. Status: Resolved (June 10, 2021).

    • standard not recorded in the file

      Issued May 13, 2021. Status: Resolved (June 10, 2021).

  13. April 8, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued April 8, 2021. Status: Resolved (June 10, 2021).

  14. April 2, 2020 · Consultation

    Not assessed (consultation)

  15. September 11, 2019 · Inspection

    Compliant

  16. September 11, 2019 · Inspection

    Compliant

  17. September 13, 2018 · Inspection

    Compliant

  18. September 13, 2018 · Inspection

    Compliant

  19. June 28, 2018 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 4.4

      Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued June 28, 2018. Status: Resolved (November 21, 2018).

  20. September 19, 2017 · Inspection

    Compliant

  21. March 10, 2017 · CCHSS Audit

    Non-compliant

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued March 10, 2017. Fix by May 10, 2017. Status: Rectified (May 17, 2017).

  22. September 22, 2016 · Inspection

    Compliant

  23. September 16, 2015 · Inspection

    Compliant

  24. September 15, 2014 · Inspection

    Compliant

  25. September 18, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Continuation of Services — Practicability, communication, and review of plans?
  • How does the home meet: Water Temperature — Safe water temperatures?
  • How does the home meet: Laundry — Condition of laundry facilities?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.?
  • How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Dr. W. R. Keir - Barrhead Continuing Care CentreBarrhead · 99 unitsunder 1 km75%6 of 8 visits
Hillcrest LodgeBarrhead · 121 units1.4 km100%2 of 2 visits
Klondike PlaceBarrhead · 60 units1.4 km100%3 of 3 visits
Westlock Continuing Care CentreWestlock · 117 units36 km75%3 of 4 visits
Smithfield LodgeWestlock · 74 units36 km50%2 of 4 visits
Pembina LodgeWestlock · 123 units36 km0%0 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.