Lodge

Klondike Place

Barrhead, Alberta. Operated by Barrhead and District Social Housing Association.

Visits since 2023: 3; 3 of 3 visits
Non-compliant visits since 2023: 3; 100% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Oct 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Supportive Living Accommodation
Subtype: Lodge
Units: 60
City: Barrhead
Address: 4310 51 Avenue, Barrhead, Alberta, T7N1P7
Record source: ASTRAL (as the file gives it)
First and last visit on record: Feb 2014 to Oct 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

October 22, 2025 · Inspection
Non-compliant
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued October 22, 2025. Fix by December 22, 2025. Status: Rectified (October 22, 2025).
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued October 22, 2025. Fix by December 22, 2025. Status: Rectified (October 22, 2025).
February 21, 2025 · Complaint Investigation
Non-compliant
- Concerns and Complaints — Written processes for managing concerns and complaints
  Evidence required of communication of the written process to residents, their representatives, visit
  Issued February 21, 2025. Fix by March 31, 2025. Status: Rectified (February 24, 2025).
May 15, 2023 · Inspection
Non-compliant
- Menu Requirements — Variety, choice and resident food preferences
  Evidence required that residents are provided a choice from at least one food group at every meal fr
  Issued May 15, 2023. Fix by June 30, 2023. Status: Rectified (May 29, 2023).
August 5, 2021 · Consultation
Not assessed (consultation)
- Social or Leisure Activities — Resident needs, feedback and opinions considered
  Evidence required that residents' opinions have been considered in the planning of social or leisure
  Issued April 28, 2021. Fix by August 31, 2021. Status: Rectified (September 1, 2021).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued April 28, 2021. Fix by August 31, 2021. Status: Rectified (September 1, 2021).
- Menu Requirements — Resident feedback into meals, fluids and snacks
  Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
  Issued April 28, 2021. Fix by August 31, 2021. Status: Rectified (September 1, 2021).
June 30, 2021 · Complaint Investigation
Compliant
June 30, 2021 · Complaint Investigation
Non-compliant
- Social or Leisure Activities — Resident needs, feedback and opinions considered
  Evidence required that residents' opinions have been considered in the planning of social or leisure
  Issued April 28, 2021. Fix by July 31, 2021. Status: Rectified (September 1, 2021).
- Menu Requirements — Resident feedback into meals, fluids and snacks
  Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
  Issued April 28, 2021. Fix by July 31, 2021. Status: Rectified (September 1, 2021).
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued April 28, 2021. Fix by July 31, 2021. Status: Rectified (September 1, 2021).
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued June 30, 2021. Fix by July 31, 2021. Status: Rectified (July 30, 2021).
April 28, 2021 · Complaint Investigation
Compliant
April 28, 2021 · Complaint Investigation
Compliant
April 28, 2021 · Complaint Investigation
Non-compliant
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued April 28, 2021. Fix by July 31, 2021. Status: Rectified (September 1, 2021).
- Menu Requirements — Resident feedback into meals, fluids and snacks
  Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
  Issued April 28, 2021. Fix by July 31, 2021. Status: Rectified (September 1, 2021).
- Social or Leisure Activities — Resident needs, feedback and opinions considered
  Evidence required that residents' opinions have been considered in the planning of social or leisure
  Issued April 28, 2021. Fix by July 31, 2021. Status: Rectified (September 1, 2021).
November 17, 2020 · Complaint Investigation
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued November 17, 2020. Fix by February 28, 2021. Status: Rectified (November 27, 2020).
November 17, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued November 17, 2020. Fix by February 28, 2021. Status: Rectified (November 27, 2020).
July 22, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued July 22, 2020. Fix by July 27, 2020. Status: Rectified (July 28, 2020).
March 31, 2020 · Consultation
Not assessed (consultation)
February 13, 2020 · Inspection
Compliant
February 13, 2020 · Inspection
Compliant
February 14, 2019 · Inspection
Non-compliant
- Duties of an Operator — Establish a Written Process for Addressing Concerns
  Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
  Issued February 14, 2019. Fix by March 31, 2019. Status: Rectified (March 8, 2019).
- Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
  Provide evidence that a meeting has been convened to inform residents, their families and persons of
  Issued February 14, 2019. Fix by February 15, 2019. Status: Rectified (February 21, 2019).
- Duties of an Operator — Provide Copies of Process to Address Requests and Concerns
  Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to
  Issued February 14, 2019. Fix by March 31, 2019. Status: Rectified (March 8, 2019).
February 14, 2019 · Inspection
Compliant
February 21, 2018 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued February 21, 2018. Fix by July 31, 2018. Status: Rectified (July 6, 2018).
- Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
  Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
  Issued February 21, 2018. Fix by July 31, 2018. Status: Rectified (July 6, 2018).
- Information Respecting the Supportive Living Accommodation — Accommodation information provision
  Evidence required that the information is made available regarding:
  Issued February 21, 2018. Fix by July 31, 2018. Status: Rectified (July 6, 2018).
- Residents Personal Affairs — Communication of processes
  Evidence required that the policies on involvement in residents' personal affairs have been communic
  Issued February 21, 2018. Fix by September 30, 2018. Status: Rectified (September 10, 2018).
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued February 21, 2018. Fix by July 31, 2018. Status: Rectified (July 6, 2018).
- Information Respecting the Supportive Living Accommodation — Terms of residential services agreement
  Evidence required that residential service agreements include the services provided, rates charged,
  Issued February 21, 2018. Fix by August 31, 2018. Status: Rectified (August 22, 2018).
- Personal Choice Services — Appropriate areas, qualifications, and resident needs considered
  Evidence required of the personal choice service provider's certificate or licence. Evidence require
  Issued February 21, 2018. Fix by July 31, 2018. Status: Rectified (July 6, 2018).
- Residents Personal Affairs — Requirements for written processes
  Evidence required of written policies that address the accepting of gifts and the involvement of emp
  Issued February 21, 2018. Fix by August 31, 2018. Status: Rectified (August 22, 2018).
February 8, 2017 · Inspection
Non-compliant
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued February 8, 2017. Fix by April 30, 2017. Status: Rectified (March 30, 2017).
February 11, 2016 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued February 11, 2016. Fix by May 31, 2016. Status: Rectified (May 24, 2016).
February 4, 2015 · Inspection
Compliant
October 24, 2014 · Complaint Investigation
Compliant
February 14, 2014 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Continuation of Services — Contingency plans?
How does the home meet: Continuation of Services — Practicability, communication and review of plans?
How does the home meet: Concerns and Complaints — Written processes for managing concerns and complaints?
How does the home meet: Menu Requirements — Variety, choice and resident food preferences?
How does the home meet: Social or Leisure Activities — Resident needs, feedback and opinions considered?
How does the home meet: Concerns and Complaints — Concerns and complaints resolution?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Hillcrest LodgeBarrhead · 121 units	Lodge	under 1 km	100%2 of 2 visits
Shepherd's Care BarrheadBarrhead · 42 units	Type B (designated supportive living)	1.4 km	75%3 of 4 visits
Dr. W. R. Keir - Barrhead Continuing Care CentreBarrhead · 99 units	Long-term care (Type A)	1.5 km	75%6 of 8 visits
Westlock Continuing Care CentreWestlock · 117 units	Long-term care (Type A)	35 km	75%3 of 4 visits
Smithfield LodgeWestlock · 74 units	Lodge	35 km	50%2 of 4 visits
Pembina LodgeWestlock · 123 units	Lodge	35 km	0%0 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.