Type B (designated supportive living)
St. Marguerite Manor
Evanston, Calgary, Alberta. Operated by Covenant Care.
- Visits since 2023
- 4
- 4 of 4 visits
- Non-compliant visits since 2023
- 4
- 100% of visits
- Open non-compliances
- 0
- issued, in progress or ongoing
- Last assessed visit
- Feb 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
February 26, 2026 · CCHSS Inspection
Non-compliant
Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
Issued February 26, 2026. Fix by May 21, 2026. Status: Rectified (February 26, 2026).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued February 26, 2026. Fix by May 21, 2026. Status: Rectified (February 26, 2026).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued February 26, 2026. Fix by May 21, 2026. Status: Rectified (February 26, 2026).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued February 26, 2026. Fix by May 21, 2026. Status: Rectified (February 26, 2026).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued February 26, 2026. Fix by May 21, 2026. Status: Rectified (February 26, 2026).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued February 26, 2026. Fix by May 21, 2026. Status: Rectified (February 26, 2026).
July 22, 2024 · Complaint Investigation
Non-compliant
Resident Safety and Security — Mandatory reporting
Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus
Issued July 22, 2024. Fix by August 6, 2024. Status: Rectified (October 2, 2024).
Continuation of Services — Practicability, communication, and review of plans
Evidence required that the continuation of services plan is practical, identifies relevant supports,
Issued July 22, 2024. Fix by August 6, 2024. Status: Rectified (October 2, 2024).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued July 22, 2024. Fix by August 6, 2024. Status: Rectified (September 27, 2024).
July 4, 2024 · CCHSS Inspection
Non-compliant
Palliative Care and End-of-Life Care — Documented policies and procedures for Palliative and End-of-Life Care.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 11, 2024).
Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 21, 2024).
Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 11, 2024).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 11, 2024).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 11, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 21, 2024).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 21, 2024).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 11, 2024).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 21, 2024).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 21, 2024).
Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 23, 2024).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 3, 2024).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 11, 2024).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 21, 2024).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued July 4, 2024. Fix by October 3, 2024. Status: Rectified (October 3, 2024).
September 22, 2023 · Inspection
Non-compliant
Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued September 22, 2023. Fix by October 6, 2023. Status: Rectified (October 18, 2023).
April 1, 2022 · CMOH Inspection
Compliant
February 8, 2022 · Quality Monitoring Visit
Compliant
October 27, 2021 · CMOH Inspection
Compliant
October 27, 2021 · Inspection
Non-compliant
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued October 27, 2021. Fix by October 27, 2021. Status: Rectified (October 29, 2021).
January 27, 2021 · CMOH Inspection
Compliant
December 23, 2020 · Quality Monitoring Visit
Compliant
December 8, 2020 · Quality Monitoring Visit
Compliant
November 5, 2020 · Quality Monitoring Visit
Compliant
October 7, 2020 · Quality Monitoring Visit
Compliant
July 21, 2020 · CMOH Inspection
Compliant
June 10, 2020 · Quality Monitoring Visit
Compliant
April 8, 2020 · Consultation
Not assessed (consultation)
May 14, 2019 · Inspection
Compliant
May 14, 2019 · Inspection
Compliant
February 28, 2019 · Inspection
Compliant
October 30, 2018 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 1.3
The care plan addresses the Client's needs, goals, and intervention details.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 1.5
Client and/or Client's legal representative participate in the development and review of Care Plan.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 1.7
Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 4.4
Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 16.3
Documentation for restraint use.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 16.4
Policies and procedures for Secure Spaces are documented and implemented.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 16.5
Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued October 30, 2018. Status: Resolved (March 1, 2019).
May 23, 2018 · Inspection
Compliant
December 15, 2017 · Complaint Investigation
Non-compliant
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued December 15, 2017. Fix by January 31, 2018. Status: Rectified (January 9, 2018).
May 18, 2017 · Inspection
Non-compliant
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued May 18, 2017. Fix by July 31, 2017. Status: Rectified (June 13, 2017).
May 19, 2016 · Inspection
Non-compliant
Residents Personal Affairs — Communication of processes
Evidence required that the policies on involvement in residents' personal affairs have been communic
Issued May 19, 2016. Fix by July 31, 2016. Status: Rectified (July 11, 2016).
Prevention of Abuse — Information provision on preventing and reporting abuse
Evidence required that information regarding the identification and reporting of suspected abuse and
Issued May 19, 2016. Fix by July 31, 2016. Status: Rectified (July 11, 2016).
November 5, 2015 · Inspection
Non-compliant
Criminal Record Checks — Completion of criminal record checks
<p>Evidence required that each employee, volunteer and service provider who provide services directl
Issued November 5, 2015. Fix by February 29, 2016. Status: Rectified (February 8, 2016).
August 13, 2015 · Inspection
Compliant
May 7, 2015 · Inspection
Non-compliant
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued May 7, 2015. Fix by July 31, 2015. Status: Rectified (August 21, 2015).
Residents Personal Affairs — Communication of processes
Evidence required that the policies on involvement in residents' personal affairs have been communic
Issued May 7, 2015. Fix by June 30, 2015. Status: Rectified (May 21, 2015).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued May 7, 2015. Fix by August 31, 2015. Status: Rectified (August 21, 2015).
Prevention of Abuse — Information provision on preventing and reporting abuse
Evidence required that information regarding the identification and reporting of suspected abuse and
Issued May 7, 2015. Fix by June 30, 2015. Status: Rectified (May 21, 2015).
Window Coverings — Appropriate window coverings
Evidence required that each resident room has adequate window coverings.
Issued May 7, 2015. Fix by August 31, 2015. Status: Rectified (August 12, 2015).
Cleaning Requirements — Clean and comfortable environment
Evidence required of a clean and comfortable environment.
Issued May 7, 2015. Fix by June 30, 2015. Status: Rectified (May 21, 2015).
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
- How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
- How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
- How does the home meet: Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.?
- How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Covenant Care Holy Cross ManorEvanston, Calgary · 100 units | Type B (designated supportive living) | under 1 km | 75%3 of 4 visits |
| Dulcina HospiceEvanston, Calgary | Hospice | under 1 km | —no visits in the window |
| Evanston SummitEvanston, Calgary · 150 units | Assisted living | under 1 km | 50%1 of 2 visits |
| Globeas Lodge IIEvanston, Calgary · 4 units | Group home | under 1 km | 25%1 of 4 visits |
| Aomega Lodges IIIEvanston, Calgary · 6 units | Type B (designated supportive living) | 1.1 km | 100%1 of 1 visit |
| Sage Hill Retirement ResidenceSage Hill, Calgary · 72 units | Type B (designated supportive living) | 1.5 km | 43%3 of 7 visits |
Check the government’s record
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.