Type B (designated supportive living)

Covenant Care Holy Cross Manor

Evanston, Calgary, Alberta. Operated by Covenant Care.

Visits since 2023: 4; 3 of 4 visits
Non-compliant visits since 2023: 3; 75% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Nov 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 100
City: Calgary
Sector: North · Evanston
Address: 70 Evanspark Manor NW, Calgary, Alberta, T3P0N4
Record source: ASTRAL (as the file gives it)
First and last visit on record: Feb 2014 to Nov 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

November 5, 2025 · CCHSS Inspection
Non-compliant
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 10, 2025).
- Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
  Issued November 5, 2025. Fix by January 28, 2026. Status: Rectified (November 5, 2025).
December 5, 2024 · CCHSS Investigation
Non-compliant
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued December 5, 2024. Fix by February 5, 2025. Status: Rectified (December 5, 2024).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.
  Issued December 5, 2024. Fix by February 5, 2025. Status: Rectified (December 5, 2024).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued December 5, 2024. Fix by February 5, 2025. Status: Rectified (December 5, 2024).
July 11, 2024 · CCHSS Inspection
Non-compliant
- Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 28, 2024).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 11, 2024).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 21, 2024).
- Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 21, 2024).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 29, 2024).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 21, 2024).
- Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 23, 2024).
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 28, 2024).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 28, 2024).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 28, 2024).
- Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 21, 2024).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 21, 2024).
- Standardized Assessment and Person-Centred Care Planning — Changes in Care Plans are documented and communicated.
  An operator must ensure that any change to a client's care plan is documented and communicated to th
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 28, 2024).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 28, 2024).
- Palliative Care and End-of-Life Care — Documented policies and procedures for Palliative and End-of-Life Care.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 11, 2024).
- Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued July 11, 2024. Fix by October 8, 2024. Status: Rectified (October 29, 2024).
March 14, 2023 · Inspection
Compliant
February 8, 2022 · Quality Monitoring Visit
Compliant
June 3, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued June 3, 2021. Fix by June 7, 2021. Status: Rectified (June 3, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation
  Issued June 3, 2021. Fix by June 7, 2021. Status: Rectified (June 4, 2021).
November 17, 2020 · Quality Monitoring Visit
Compliant
October 22, 2020 · Quality Monitoring Visit
Compliant
September 28, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued September 28, 2020. Status: Resolved (October 22, 2020).
September 18, 2020 · Complaint Investigation
Compliant
September 15, 2020 · Quality Monitoring Visit
Compliant
September 15, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued September 15, 2020. Fix by September 17, 2020. Status: Rectified (September 18, 2020).
September 15, 2020 · CCHSS Audit
Compliant
April 6, 2020 · Consultation
Not assessed (consultation)
February 6, 2020 · Inspection
Compliant
February 6, 2020 · Inspection
Compliant
May 28, 2019 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 1.3
  The care plan addresses the Client's needs, goals, and intervention details.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 5.3
  Palliative and End-of-Life care documentation in Care Plan.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 8.1
  Policies and procedures regarding criminal record checks for staff and volunteers.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 15.2
  Policies and procedures for water supply system and temperature checks
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 16.4
  Policies and procedures for Secure Spaces are documented and implemented.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued May 28, 2019. Status: Resolved (November 8, 2019).
February 8, 2019 · Inspection
Compliant
February 8, 2019 · Inspection
Compliant
February 21, 2018 · Inspection
Compliant
February 14, 2017 · Inspection
Compliant
February 10, 2016 · Inspection
Compliant
February 9, 2015 · Inspection
Compliant
August 25, 2014 · Inspection
Non-compliant
- Contracted Services — Minimum contract requirements
  Please ensure that contracts include a provision that addresses the handling of personal information
  Issued February 18, 2014. Fix by November 30, 2014. Status: Rectified (November 18, 2014).
- Laundry — Condition of laundry facilities
  Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.
  Issued August 25, 2014. Fix by September 30, 2014. Status: Rectified (September 16, 2014).
July 10, 2014 · Inspection
Non-compliant
- Contracted Services — Minimum contract requirements
  Please ensure that contracts include a provision that addresses the handling of personal information
  Issued February 18, 2014. Fix by August 31, 2014. Status: Rectified (November 18, 2014).
April 4, 2014 · Inspection
Non-compliant
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued April 4, 2014. Fix by July 31, 2014. Status: Rectified (July 16, 2014).
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued February 18, 2014. Fix by July 31, 2014. Status: Rectified (July 16, 2014).
- Criminal Record Checks — Completion of criminal record checks
  <p>Evidence required that each employee, volunteer and service provider who provide services directl
  Issued February 18, 2014. Fix by May 31, 2014. Status: Rectified (May 5, 2014).
- Contracted Services — Minimum contract requirements
  Please ensure that contracts include a provision that addresses the handling of personal information
  Issued February 18, 2014. Fix by July 31, 2014. Status: Rectified (November 18, 2014).
February 18, 2014 · Inspection
Non-compliant
- Criminal Record Checks — Completion of criminal record checks
  <p>Evidence required that each employee, volunteer and service provider who provide services directl
  Issued February 18, 2014. Fix by April 30, 2014. Status: Rectified (May 5, 2014).
- Continuation of Services — Contingency plans
  Evidence required that the continuation of services plan includes provisions for loss of utilities,
  Issued February 18, 2014. Fix by April 30, 2014. Status: Rectified (April 10, 2014).
- Contracted Services — Minimum contract requirements
  Please ensure that contracts include a provision that addresses the handling of personal information
  Issued February 18, 2014. Fix by April 30, 2014. Status: Rectified (November 18, 2014).
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued February 18, 2014. Fix by April 30, 2014. Status: Rectified (April 10, 2014).
- Cleaning Requirements — Clean and comfortable environment
  Evidence required of a clean and comfortable environment.
  Issued February 18, 2014. Fix by April 30, 2014. Status: Rectified (April 10, 2014).
- Prevention of Abuse — Information provision on preventing and reporting abuse
  Evidence required that information regarding the identification and reporting of suspected abuse and
  Issued February 18, 2014. Fix by April 30, 2014. Status: Rectified (April 10, 2014).
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued February 18, 2014. Fix by April 30, 2014. Status: Rectified (July 16, 2014).
- Personal Choice Services — Appropriate areas, qualifications, and resident needs considered
  Evidence required of the personal choice service provider's certificate or licence. Evidence require
  Issued February 18, 2014. Fix by April 30, 2014. Status: Rectified (April 10, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Dulcina HospiceEvanston, Calgary	Hospice	under 1 km	—no visits in the window
Evanston SummitEvanston, Calgary · 150 units	Assisted living	under 1 km	50%1 of 2 visits
Globeas Lodge IIEvanston, Calgary · 4 units	Group home	under 1 km	25%1 of 4 visits
St. Marguerite ManorEvanston, Calgary · 102 units	Type B (designated supportive living)	under 1 km	100%4 of 4 visits
Aomega Lodges IIIEvanston, Calgary · 6 units	Type B (designated supportive living)	1.1 km	100%1 of 1 visit
Sage Hill Retirement ResidenceSage Hill, Calgary · 72 units	Type B (designated supportive living)	1.5 km	43%3 of 7 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.