Assisted living
Shalem Haven
Glamorgan, Calgary, Alberta. Operated by Shalem Society for Senior Citizens Care.
- Visits since 2023
- 4
- 3 of 4 visits
- Non-compliant visits since 2023
- 3
- 75% of visits
- Open non-compliances
- 0
- issued, in progress or ongoing
- Last assessed visit
- Jan 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
January 12, 2026 · Inspection
Non-compliant
Concerns and Complaints — Concerns and complaints resolution
Evidence required of documented concerns received and the measures taken to resolve them.
Issued November 6, 2025. Fix by December 10, 2025. Status: Rectified (November 6, 2025).
November 6, 2025 · Complaint Investigation
Non-compliant
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued September 8, 2025. Fix by November 30, 2025. Status: Rectified (September 8, 2025).
Concerns and Complaints — Concerns and complaints resolution
Evidence required of documented concerns received and the measures taken to resolve them.
Issued November 6, 2025. Fix by December 10, 2025. Status: Rectified (November 6, 2025).
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued September 8, 2025. Fix by November 30, 2025. Status: Rectified (September 8, 2025).
September 8, 2025 · Complaint Investigation
Non-compliant
Resident Safety and Security — Mandatory reporting
Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus
Issued September 8, 2025. Fix by September 10, 2025. Status: Rectified (September 8, 2025).
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued September 8, 2025. Fix by November 30, 2025. Status: Rectified (September 8, 2025).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued September 8, 2025. Fix by October 31, 2025. Status: Rectified (September 8, 2025).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued September 8, 2025. Fix by November 30, 2025. Status: Rectified (September 8, 2025).
Social or Leisure Activities — Resident needs, feedback and opinions considered
Evidence required that residents' opinions have been considered in the planning of social or leisure
Issued September 8, 2025. Fix by October 31, 2025. Status: Rectified (September 8, 2025).
November 21, 2023 · Inspection
Compliant
September 30, 2022 · Inspection
Non-compliant
Laundry — Condition of laundry facilities
Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.
Issued September 30, 2022. Fix by October 14, 2022. Status: Rectified (October 14, 2022).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued September 30, 2022. Fix by December 16, 2022. Status: Rectified (December 2, 2022).
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued September 30, 2022. Fix by October 14, 2022. Status: Rectified (October 14, 2022).
Concerns and Complaints — Concerns and complaints resolution
Evidence required of documented concerns received and the measures taken to resolve them.
Issued September 30, 2022. Fix by October 21, 2022. Status: Rectified (October 14, 2022).
Menu Requirements — Resident feedback into meals, fluids and snacks
Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
Issued September 30, 2022. Fix by October 14, 2022. Status: Rectified (October 14, 2022).
Prevention of Abuse — Education on prevention, identification and reporting abuse
Evidence required that demonstrates that all employees have received appropriate education respectin
Issued September 30, 2022. Fix by October 14, 2022. Status: Rectified (October 14, 2022).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued September 30, 2022. Fix by October 14, 2022. Status: Rectified (October 14, 2022).
July 14, 2021 · Consultation
Not assessed (consultation)
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued June 25, 2021. Fix by July 23, 2021. Status: Rectified (July 20, 2021).
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued June 25, 2021. Fix by July 23, 2021. Status: Rectified (July 20, 2021).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued June 25, 2021. Fix by July 23, 2021. Status: Rectified (July 20, 2021).
July 9, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued June 25, 2021. Fix by July 13, 2021. Status: Rectified (July 12, 2021).
June 25, 2021 · CMOH Inspection
Non-compliant
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation
Issued June 25, 2021. Fix by June 29, 2021. Status: Rectified (June 28, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
Issued June 25, 2021. Fix by June 29, 2021. Status: Rectified (July 12, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
Issued June 25, 2021. Fix by June 29, 2021. Status: Rectified (July 9, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
Issued June 25, 2021. Fix by June 29, 2021. Status: Rectified (June 28, 2021).
COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
Issued June 25, 2021. Fix by June 29, 2021. Status: Rectified (July 9, 2021).
June 25, 2021 · Inspection
Non-compliant
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued June 25, 2021. Fix by July 23, 2021. Status: Rectified (July 20, 2021).
Continuation of Services — Contingency plans
Evidence required that the continuation of services plan includes provisions for loss of utilities,
Issued June 25, 2021. Fix by July 23, 2021. Status: Rectified (July 20, 2021).
Resident Safety and Security — Incident reporting
Please submit completed reportable incident form for the incident on DATE within one business day.
Issued June 25, 2021. Fix by July 23, 2021. Status: Rectified (July 20, 2021).
April 1, 2020 · Consultation
Not assessed (consultation)
April 16, 2019 · Inspection
Non-compliant
Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
Provide evidence that a meeting has been convened to inform residents, their families and persons of
Issued April 16, 2019. Fix by July 31, 2019. Status: Rectified (July 11, 2019).
April 16, 2019 · Inspection
Compliant
April 11, 2018 · Inspection
Compliant
April 11, 2017 · Inspection
Compliant
April 4, 2016 · Inspection
Compliant
April 20, 2015 · Inspection
Compliant
April 24, 2014 · Inspection
Compliant
October 2, 2013 · Inspection
Compliant
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Concerns and Complaints — Concerns and complaints resolution?
- How does the home meet: Continuation of Services — Contingency plans?
- How does the home meet: Continuation of Services — Practicability, communication and review of plans?
- How does the home meet: Resident Safety and Security — Mandatory reporting?
- How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
- How does the home meet: Social or Leisure Activities — Resident needs, feedback and opinions considered?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Carewest Royal ParkRutland Park, Calgary · 50 units | Long-term care (Type A) | under 1 km | 67%2 of 3 visits |
| Royal Park Retirement ResidenceLincoln Park, Calgary · 115 units | Assisted living | under 1 km | 0%0 of 1 visit |
| Carewest SarceeRutland Park, Calgary · 101 units | Long-term care (Type A) | 1.1 km | 50%2 of 4 visits |
| Glamorgan Care CentreGlamorgan, Calgary · 52 units | Long-term care (Type A) | 1.1 km | 67%2 of 3 visits |
| The Campus of Currie Green - the Davenport HouseCurrie Barracks, Calgary · 225 units | Assisted living | 1.3 km | 0%0 of 3 visits |
| Ursa - Bob WardGlamorgan, Calgary · 4 units | Group home | 1.4 km | 0%0 of 1 visit |
Check the government’s record
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.