Long-term care (Type A)

Carewest Sarcee

Rutland Park, Calgary, Alberta. Operated by Carewest.

Visits since 2023: 4; 2 of 4 visits
Non-compliant visits since 2023: 2; 50% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Sep 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type A
Subtype: —
Units: 101
City: Calgary
Sector: West · Rutland Park
Address: 3504 Sarcee Road SW, Calgary, Alberta, T3E4T4
Record source: ASTRAL (as the file gives it)
First and last visit on record: Nov 2013 to Sep 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

September 17, 2025 · CCHSS Inspection
Non-compliant
- Risk Management — Managed risk agreements are documented and implemented.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued September 17, 2025. Fix by December 10, 2025. Status: Rectified (September 17, 2025).
August 14, 2024 · Complaint Investigation
Compliant
November 16, 2023 · Quality Monitoring Visit
Compliant
May 2, 2023 · Complaint Investigation
Non-compliant
- Cleaning Requirements — Clean and comfortable environment
  Evidence required of a clean and comfortable environment.
  Issued May 2, 2023. Fix by May 16, 2023. Status: Rectified (May 23, 2023).
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued May 2, 2023. Fix by May 16, 2023. Status: Rectified (May 23, 2023).
December 15, 2022 · Inspection
Compliant
December 15, 2022 · Complaint Investigation
Compliant
December 7, 2022 · CCHSS Audit
Non-compliant
- Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a
  Issued December 7, 2022. Fix by August 31, 2023. Status: Rectified (August 14, 2023).
- Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.
  Issued December 7, 2022. Fix by July 7, 2023. Status: Rectified (June 19, 2023).
- Restraint Management — Documentation for restraint use.
  Issued December 7, 2022. Fix by August 31, 2023. Status: Rectified (August 14, 2023).
- Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.
  Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on
  Issued December 7, 2022. Fix by August 31, 2023. Status: Rectified (August 14, 2023).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued December 7, 2022. Fix by August 31, 2023. Status: Rectified (August 14, 2023).
- Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
  Issued December 7, 2022. Fix by July 7, 2023. Status: Rectified (June 19, 2023).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued December 7, 2022. Fix by August 31, 2023. Status: Rectified (August 28, 2023).
- Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
  Issued December 7, 2022. Fix by July 7, 2023. Status: Rectified (June 19, 2023).
- Assistive Equipment, Technology and Medical/Surgical Supplies — Instruction on appropriate and safe use of Operator owned equipment.
  An operator must ensure that instruction on the appropriate and safe use of the operator owned assis
  Issued December 7, 2022. Fix by July 7, 2023. Status: Rectified (June 19, 2023).
- Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued December 7, 2022. Fix by August 31, 2023. Status: Rectified (August 10, 2023).
- Infection Prevention and Control (IPC) — Staff have access to Infection Prevention and Control (IPC) equipment.
  An operator shall ensure that staff have access to the necessary equipment and supplies to carry out
  Issued December 7, 2022. Fix by July 7, 2023. Status: Rectified (June 26, 2023).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued December 7, 2022. Fix by July 7, 2023. Status: Rectified (June 19, 2023).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued December 7, 2022. Fix by July 7, 2023. Status: Rectified (June 19, 2023).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued December 7, 2022. Fix by August 31, 2023. Status: Rectified (August 10, 2023).
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued December 7, 2022. Fix by August 31, 2023. Status: Rectified (August 28, 2023).
August 22, 2022 · Quality Monitoring Visit
Compliant
April 21, 2022 · Quality Monitoring Visit
Compliant
January 17, 2022 · Quality Monitoring Visit
Compliant
July 19, 2021 · CMOH Inspection
Compliant
March 10, 2021 · CMOH Inspection
Compliant
March 3, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued March 3, 2021. Fix by March 5, 2021. Status: Rectified (March 8, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment
  Issued March 3, 2021. Fix by March 5, 2021. Status: Rectified (March 8, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued March 3, 2021. Fix by March 10, 2021. Status: Rectified (March 9, 2021).
December 23, 2020 · Quality Monitoring Visit
Compliant
October 19, 2020 · CMOH Inspection
Compliant
October 16, 2020 · Quality Monitoring Visit
Compliant
September 3, 2020 · Quality Monitoring Visit
Compliant
August 13, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued August 13, 2020. Status: Resolved (September 3, 2020).
April 30, 2020 · CMOH Inspection
Compliant
April 24, 2020 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning
  Issued April 24, 2020. Fix by April 27, 2020. Status: Rectified (June 9, 2020).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued April 24, 2020. Fix by April 27, 2020. Status: Rectified (June 9, 2020).
April 16, 2020 · Quality Monitoring Visit
Compliant
November 20, 2019 · Inspection
Compliant
November 20, 2019 · Inspection
Compliant
October 8, 2019 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued October 8, 2019. Status: Resolved (February 14, 2020).
- CCHSS standard 1.3
  The care plan addresses the Client's needs, goals, and intervention details.
  Issued October 8, 2019. Status: Resolved (February 14, 2020).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued October 8, 2019. Status: Resolved (February 14, 2020).
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued October 8, 2019. Status: Resolved (February 14, 2020).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued October 8, 2019. Status: Resolved (February 14, 2020).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued October 8, 2019. Status: Resolved (February 14, 2020).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued October 8, 2019. Status: Resolved (February 14, 2020).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued October 8, 2019. Status: Resolved (February 14, 2020).
November 22, 2018 · Inspection
Non-compliant
- Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents
  Provide evidence that a meeting has been convened to inform residents, their families and persons of
  Issued November 22, 2018. Fix by December 31, 2018. Status: Rectified (December 20, 2018).
November 22, 2018 · Inspection
Compliant
November 8, 2017 · Inspection
Compliant
August 23, 2017 · Complaint Investigation
Compliant
November 1, 2016 · Inspection
Compliant
November 18, 2015 · Inspection
Non-compliant
- Criminal Record Checks — Completion of criminal record checks
  <p>Evidence required that each employee, volunteer and service provider who provide services directl
  Issued November 18, 2015. Fix by February 29, 2016. Status: Rectified (February 22, 2016).
- Nutritional Requirements — Quality and quantity of food, communication of menu/times
  Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
  Issued November 18, 2015. Fix by February 29, 2016. Status: Rectified (February 22, 2016).
- Menu Requirements — Variety, choice, and resident food preferences
  Evidence required that residents are provided a choice from at least one food group at every meal fr
  Issued November 18, 2015. Fix by February 29, 2016. Status: Rectified (February 22, 2016).
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued November 18, 2015. Fix by February 29, 2016. Status: Rectified (February 22, 2016).
November 18, 2014 · Inspection
Compliant
May 2, 2014 · CCHSS Regular Audit
Non-compliant
- Operational Processes — Policies and processes are in place as defined by the Standard.
  (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal
  Issued May 2, 2014. Fix by August 1, 2014. Status: Rectified (August 7, 2014).
November 13, 2013 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued November 13, 2013. Fix by February 28, 2014. Status: Rectified (January 31, 2014).
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued November 13, 2013. Fix by February 28, 2014. Status: Rectified (January 28, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
The Campus of Currie Green - the Davenport HouseCurrie Barracks, Calgary · 225 units	Assisted living	under 1 km	0%0 of 3 visits
Carewest Royal ParkRutland Park, Calgary · 50 units	Long-term care (Type A)	under 1 km	67%2 of 3 visits
Royal Park Retirement ResidenceLincoln Park, Calgary · 115 units	Assisted living	under 1 km	0%0 of 1 visit
Manor Village at Garrison Woods (the)Garrison Woods, Calgary · 165 units	Assisted living	under 1 km	33%1 of 3 visits
Shalem HavenGlamorgan, Calgary · 43 units	Assisted living	1.1 km	75%3 of 4 visits
Staywell Manor VillageGarrison Woods, Calgary · 210 units	Assisted living	1.1 km	0%0 of 3 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.