Assisted living
Rutherford Heights Retirement Residence
Rutherford, Edmonton, Alberta. Operated by Yarrow II Limited Partnership.
- Visits since 2023
- 6
- 6 of 6 visits
- Non-compliant visits since 2023
- 6
- 100% of visits
- Open non-compliances
- 6
- issued, in progress or ongoing
- Last assessed visit
- May 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
May 12, 2026 · Inspection
Non-compliant
Resident Safety and Security — Suitability, maintenance and inspection of emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued May 12, 2026. Fix by August 12, 2026. Status: Issued (May 12, 2026).
Personal Choice Services — Appropriate areas, qualifications, and resident needs considered
Evidence required of the personal choice service provider's certificate or licence. Evidence require
Issued May 12, 2026. Fix by August 12, 2026. Status: Rectified (May 12, 2026).
Resident Safety and Security — Maintenance and inspection of security systems
Evidence required that the security system is maintained, inspected and tested.
Issued May 12, 2026. Fix by August 12, 2026. Status: Issued (May 12, 2026).
Resident Safety and Security — Training on security, communication, and emergency call systems
Evidence required that training for the security, communication, or emergency call systems has been
Issued May 12, 2026. Fix by August 12, 2026. Status: Issued (May 12, 2026).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued May 12, 2026. Fix by August 12, 2026. Status: Issued (May 12, 2026).
Resident Safety and Security — Maintenance and inspection of security systems
Evidence required that the security system is maintained, inspected and tested.
Issued May 12, 2026. Fix by August 12, 2026. Status: Issued (May 12, 2026).
Resident Safety and Security — Training on security, communication and emergency call systems
Evidence required that training for the security, communication or emergency call systems has been p
Issued May 12, 2026. Fix by August 12, 2026. Status: Issued (May 12, 2026).
Personal Choice Services — Appropriate areas, qualifications, and resident needs considered
Evidence required of the personal choice service provider's certificate or licence. Evidence require
Issued May 12, 2026. Fix by August 12, 2026. Status: Rectified (May 12, 2026).
May 27, 2025 · CCHSS Investigation
Non-compliant
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
May 27, 2025 · CCHSS Inspection
Non-compliant
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued May 27, 2025. Fix by June 24, 2025. Status: Rectified (May 27, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued May 27, 2025. Fix by June 24, 2025. Status: Rectified (May 27, 2025).
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
Issued May 27, 2025. Fix by June 24, 2025. Status: Rectified (May 27, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.
An operator must establish, implement, and maintain documented emergency preparedness, pandemic, and
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued May 27, 2025. Fix by August 19, 2025. Status: Rectified (May 27, 2025).
December 6, 2023 · Inspection
Non-compliant
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued December 6, 2023. Fix by January 12, 2024. Status: Rectified (December 15, 2023).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued December 6, 2023. Fix by January 12, 2024. Status: Rectified (December 15, 2023).
Cleaning Requirements — Regularly scheduled cleaning of all areas
Evidence required that the accommodation is cleaned on a regularly scheduled basis.
Issued December 6, 2023. Fix by January 12, 2024. Status: Rectified (December 15, 2023).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued December 6, 2023. Fix by January 12, 2024. Status: Rectified (December 15, 2023).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued December 6, 2023. Fix by January 12, 2024. Status: Rectified (December 15, 2023).
October 24, 2023 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued October 24, 2023. Status: Resolved (February 8, 2024).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued October 24, 2023. Status: Resolved (February 8, 2024).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued October 24, 2023. Status: Resolved (February 8, 2024).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued October 24, 2023. Status: Resolved (February 8, 2024).
CCHSS standard 15.1
Policies and procedures regarding safe water temperatures are documented and implemented.
Issued October 24, 2023. Status: Resolved (February 8, 2024).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued October 24, 2023. Status: Resolved (February 8, 2024).
April 3, 2023 · Inspection
Non-compliant
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued April 3, 2023. Fix by June 29, 2023. Status: Rectified (June 29, 2023).
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued April 3, 2023. Fix by June 19, 2023. Status: Rectified (June 2, 2023).
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued April 3, 2023. Fix by June 19, 2023. Status: Rectified (June 2, 2023).
Cleaning Requirements — Clean and comfortable environment
Evidence required of a clean and comfortable environment.
Issued April 3, 2023. Fix by June 19, 2023. Status: Rectified (June 2, 2023).
Nutritional Requirements — Menu approved by qualified professional
Evidence required that the menu is reviewed and approved by a Registered Dietician or a Food & N
Issued April 3, 2023. Fix by June 29, 2023. Status: Rectified (June 29, 2023).
Continuation of Services — Practicability, communication and review of plans
Evidence required that the continuation of services plan is communicated and made available to resid
Issued April 3, 2023. Fix by June 29, 2023. Status: Rectified (June 29, 2023).
Maintenance Requirements — Accommodation is maintained
Evidence required that the accommodation, equipment and furnishings are well maintained and in good
Issued April 3, 2023. Fix by June 29, 2023. Status: Rectified (June 29, 2023).
Water Temperature — Qualifications of water system personnel
Evidence required that personnel are sufficiently knowledgeable in the operation of water gauges, mi
Issued April 3, 2023. Fix by June 19, 2023. Status: Rectified (June 2, 2023).
May 19, 2022 · Quality Monitoring Visit
Compliant
January 6, 2022 · Quality Monitoring Visit
Compliant
May 4, 2021 · Quality Monitoring Visit
Compliant
March 31, 2021 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued March 31, 2021. Status: Resolved (May 4, 2021).
January 25, 2021 · Quality Monitoring Visit
Compliant
November 12, 2020 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued November 12, 2020. Status: Resolved (January 25, 2021).
standard not recorded in the file
Issued November 12, 2020. Status: Resolved (January 25, 2021).
July 16, 2019 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
CCHSS standard 5.1
Documented policies and procedures for Palliative and End-of-Life Care.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
CCHSS standard 5.3
Palliative and End-of-Life care documentation in Care Plan.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
CCHSS standard 15.1
Policies and procedures regarding safe water temperatures are documented and implemented.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
CCHSS standard 16.3
Documentation for restraint use.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
CCHSS standard 16.5
Secure Space usage is documented and reviewed by the Interdisciplinary Team.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
CCHSS standard 16.6
Secure Space usage is documented in Client's chart and Care Plan.
Issued July 16, 2019. Status: Resolved (December 19, 2019).
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Resident Safety and Security — Suitability, maintenance and inspection of emergency call/communication system?
- How does the home meet: Personal Choice Services — Appropriate areas, qualifications, and resident needs considered?
- How does the home meet: Resident Safety and Security — Maintenance and inspection of security systems?
- How does the home meet: Resident Safety and Security — Training on security, communication, and emergency call systems?
- How does the home meet: Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system?
- How does the home meet: Resident Safety and Security — Training on security, communication and emergency call systems?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Windermere Manor By ExquisicareMacEwan, Edmonton · 10 units | Group home | 1.0 km | 0%0 of 1 visit |
| In and Out Home Care Rehabilitation LTD. House #2Blackburne, Edmonton · 6 units | Type B (designated supportive living) | 1.9 km | 50%1 of 2 visits |
| Willow Cottage INC.Twin Brooks, Edmonton · 10 units | Group home | 2.0 km | 100%1 of 1 visit |
| Chartwell Heritage ValleyPaisley, Edmonton · 52 units | Type B (designated supportive living) | 2.4 km | 29%2 of 7 visits |
| Westcliff Place By ExquisicarePaisley, Edmonton · 10 units | Group home | 2.4 km | 0%0 of 1 visit |
| Rosedale on the ParkAnthony Henday South East, Edmonton · 11 units | Type B (designated supportive living) | 2.6 km | 67%2 of 3 visits |
Check the government’s record
- Official record on the government’s viewer
- Official record on the government’s viewer
- Official record on the government’s viewer
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.