CareTrail

Long-term care (Type A)

Newport Harbour Care Centre

Country Hills Village, Calgary, Alberta. Operated by Newport Harbour Care Centre Partnership.

Visits since 2023
8
6 of 8 visits
Non-compliant visits since 2023
6
75% of visits
Open non-compliances
5
issued, in progress or ongoing
Last assessed visit
Jun 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
131
City
Calgary
Sector
North · Country Hills Village
Address
10 Country Village Cove NE, Calgary, Alberta, T3K6B4
Record source
ASTRAL (as the file gives it)
First and last visit on record
Dec 2024 to Jun 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. June 3, 2026 · CCHSS Inspection

    Non-compliant

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued June 3, 2026. Fix by July 3, 2026. Status: Rectified (June 3, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

  2. March 25, 2026 · CCHSS Investigation

    Non-compliant

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued March 25, 2026. Fix by April 3, 2026. Status: Rectified (March 25, 2026).

  3. January 8, 2026 · CCHSS Investigation

    Compliant

  4. January 6, 2026 · Complaint Investigation

    Compliant

  5. September 23, 2025 · Complaint Investigation

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued September 23, 2025. Fix by November 30, 2025. Status: Rectified (December 1, 2025).

  6. September 23, 2025 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued September 23, 2025. Fix by November 30, 2025. Status: Rectified (December 1, 2025).

    • Safety Requirements — Accommodation is in safe condition

      Evidence required that the accommodation and its grounds or common areas are safe and free of hazard

      Issued September 23, 2025. Fix by November 30, 2025. Status: Rectified (December 1, 2025).

  7. December 11, 2024 · CCHSS Investigation

    Non-compliant

    • Act and Regulation Requirements — Requirements of Staffing Plan are Met at All Times

      Issued December 11, 2024. Fix by December 11, 2024. Status: Rectified (December 11, 2024).

    • Quality Improvement Reporting — Reporting reportable incidents.

      Issued December 11, 2024. Fix by December 11, 2024. Status: Rectified (December 11, 2024).

    • Assistive Equipment, Technology and Medical/Surgical Supplies — Instruction on appropriate and safe use of Operator owned equipment.

      An operator must ensure that instruction on the appropriate and safe use of the operator owned assis

      Issued December 11, 2024. Fix by December 11, 2024. Status: Rectified (December 11, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued December 11, 2024. Fix by December 11, 2024. Status: Rectified (December 11, 2024).

    • Act and Regulation Requirements — Staffing Plan in Place

      Issued December 11, 2024. Fix by December 11, 2024. Status: Rectified (December 11, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued December 11, 2024. Fix by December 11, 2024. Status: Rectified (December 11, 2024).

  8. December 11, 2024 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 11, 2024).

    • Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.

      Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 11, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 11, 2024).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 11, 2024).

    • Palliative Care and End-of-Life Care — Palliative Care and/End-of-Life Care health care providers have access to client health information.

      Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 11, 2024).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 11, 2024).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 11, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 11, 2024).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued December 11, 2024. Fix by March 11, 2025. Status: Rectified (December 11, 2024).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.?
  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
  • How does the home meet: Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Harbours of Newport Retirement Residence (the)Country Hills Village, Calgary · 150 unitsunder 1 km0%0 of 1 visit
Bethany Care Centre - Harvest HillsHarvest Hills, Calgary · 60 units1.4 km75%6 of 8 visits
New Horizon Homes 2Coventry Hills, Calgary · 4 units1.4 km100%1 of 1 visit
Brightmorningstar Care HomesPanorama Hills, Calgary · 4 units1.6 km75%3 of 4 visits
Aomega Lodges IIIEvanston, Calgary · 6 units3.8 km100%1 of 1 visit
Dalhousie Care Centre INC.Hidden Valley, Calgary · 4 units4.0 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.