CareTrail

Assisted living

Harbours of Newport Retirement Residence (the)

Country Hills Village, Calgary, Alberta. Operated by Chartwell Master Care LP.

Visits since 2023
1
0 of 1 visit
Non-compliant visits since 2023
0
0% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
May 2023
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Supportive Living
Subtype
Assisted Living Accommodation
Units
150
City
Calgary
Sector
North · Country Hills Village
Address
20 Country Village Cove NE, Calgary, Alberta, T3K5T9
Record source
ASTRAL (as the file gives it)
First and last visit on record
Sep 2013 to May 2023

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. May 8, 2023 · Inspection

    Compliant

  2. October 5, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued October 5, 2021. Fix by October 7, 2021. Status: Rectified (October 7, 2021).

  3. October 5, 2021 · Inspection

    Non-compliant

    • Laundry — Condition of laundry facilities

      Evidence required that the equipment and the laundry area are appropriate, clean and in good repair.

      Issued October 5, 2021. Fix by November 5, 2021. Status: Rectified (November 1, 2021).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued October 5, 2021. Fix by November 5, 2021. Status: Rectified (November 5, 2021).

  4. November 5, 2020 · Complaint Investigation

    Compliant

  5. October 5, 2020 · CMOH Inspection

    Compliant

  6. September 29, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued September 29, 2020. Fix by October 2, 2020. Status: Rectified (October 2, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation

      Issued September 29, 2020. Fix by October 5, 2020. Status: Rectified (October 5, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued September 29, 2020. Fix by October 2, 2020. Status: Rectified (October 2, 2020).

  7. April 8, 2020 · Consultation

    Not assessed (consultation)

  8. September 18, 2019 · Inspection

    Compliant

  9. September 18, 2019 · Inspection

    Compliant

  10. September 13, 2018 · Inspection

    Compliant

  11. September 13, 2018 · Inspection

    Compliant

  12. November 21, 2017 · Inspection

    Compliant

  13. September 21, 2017 · Inspection

    Non-compliant

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued September 21, 2017. Fix by October 31, 2017. Status: Rectified (October 30, 2017).

    • Safety and Security — Policies and procedures

      Evidence required of the site specific policies and procedures in place regarding resident safety an

      Issued September 21, 2017. Fix by October 31, 2017. Status: Rectified (October 30, 2017).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued September 21, 2017. Fix by October 31, 2017. Status: Rectified (October 30, 2017).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued September 21, 2017. Fix by October 31, 2017. Status: Rectified (September 21, 2017).

  14. September 16, 2016 · Inspection

    Compliant

  15. September 16, 2015 · Inspection

    Compliant

  16. September 23, 2014 · Inspection

    Compliant

  17. September 18, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning?
  • How does the home meet: Laundry — Condition of laundry facilities?
  • How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
  • How does the home meet: COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation?
  • How does the home meet: COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation?
  • How does the home meet: Cleaning Requirements — Regularly scheduled cleaning of all areas?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Newport Harbour Care CentreCountry Hills Village, Calgary · 131 unitsunder 1 km75%6 of 8 visits
New Horizon Homes 2Coventry Hills, Calgary · 4 units1.3 km100%1 of 1 visit
Bethany Care Centre - Harvest HillsHarvest Hills, Calgary · 60 units1.5 km75%6 of 8 visits
Brightmorningstar Care HomesPanorama Hills, Calgary · 4 units1.5 km75%3 of 4 visits
Aomega Lodges IIIEvanston, Calgary · 6 units3.8 km100%1 of 1 visit
Dalhousie Care Centre INC.Hidden Valley, Calgary · 4 units4.0 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.