CareTrail

Type B (designated supportive living)

Mcconnell Place West

West Meadowlark Park, Edmonton, Alberta. Operated by Capital Care Group INC..

Visits since 2023
5
5 of 5 visits
Non-compliant visits since 2023
5
100% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Jan 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
36
City
Edmonton
District
Jasper Place · West Meadowlark Park
Address
8720 165 Street, Edmonton, Alberta, T5R5Y8
Record source
ASTRAL (as the file gives it)
First and last visit on record
Nov 2013 to Jan 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. January 7, 2026 · Inspection

    Non-compliant

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued January 7, 2026. Fix by February 13, 2026. Status: Rectified (January 7, 2026).

  2. June 19, 2025 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Staff Training — Training materials are current.

      An operator must ensure that training materials are current in relation to the legislation, regulati

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued June 19, 2025. Fix by September 11, 2025. Status: Rectified (June 19, 2025).

  3. February 5, 2025 · CCHSS Investigation

    Non-compliant

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued February 5, 2025. Fix by March 26, 2025. Status: Rectified (February 5, 2025).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued February 5, 2025. Fix by March 26, 2025. Status: Rectified (February 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued February 5, 2025. Fix by March 26, 2025. Status: Rectified (February 5, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued February 5, 2025. Fix by March 26, 2025. Status: Rectified (February 5, 2025).

  4. February 5, 2025 · CCHSS Inspection

    Non-compliant

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued February 5, 2025. Fix by April 10, 2025. Status: Rectified (February 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued February 5, 2025. Fix by April 22, 2025. Status: Rectified (February 5, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued February 5, 2025. Fix by April 10, 2025. Status: Rectified (February 5, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued February 5, 2025. Fix by April 10, 2025. Status: Rectified (February 5, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued February 5, 2025. Fix by April 22, 2025. Status: Rectified (February 5, 2025).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued February 5, 2025. Fix by April 10, 2025. Status: Rectified (February 5, 2025).

  5. January 27, 2025 · Complaint Investigation

    Non-compliant

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued January 27, 2025. Fix by March 31, 2025. Status: Rectified (January 27, 2025).

  6. November 14, 2022 · Inspection

    Non-compliant

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued November 14, 2022. Fix by December 31, 2023. Status: Rectified (November 30, 2022).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued November 14, 2022. Fix by December 31, 2023. Status: Rectified (November 17, 2022).

  7. June 7, 2022 · Quality Monitoring Visit

    Compliant

  8. October 28, 2021 · CMOH Inspection

    Compliant

  9. October 28, 2021 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued October 28, 2021. Fix by November 30, 2021. Status: Rectified (November 9, 2021).

  10. February 23, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued February 23, 2021. Fix by March 1, 2021. Status: Rectified (March 16, 2021).

  11. February 23, 2021 · CCHSS Inspection

    Non-compliant

    • Restraint Management — Documentation for restraint use.

      Issued February 14, 2019. Fix by March 31, 2021. Status: Rectified (August 10, 2023).

    • Quality Improvement and Reporting — Policies and procedures for reportable incidents are documented and implemented.

      An operator must establish, implement and maintain documented policies and procedures for the preven

      Issued February 14, 2019. Fix by March 31, 2021. Status: Rectified (November 4, 2022).

    • Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.

      Issued February 14, 2019. Fix by March 31, 2021. Status: Rectified (August 10, 2023).

    • Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.

      Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on

      Issued February 14, 2019. Fix by March 31, 2021. Status: Rectified (August 10, 2023).

  12. July 8, 2020 · CMOH Inspection

    Compliant

  13. March 30, 2020 · Consultation

    Not assessed (consultation)

  14. November 12, 2019 · Inspection

    Compliant

  15. November 12, 2019 · Inspection

    Non-compliant

    • Information Respecting the Supportive Living Accommodation — Accommodation information provision

      Evidence required that the information is made available regarding:

      Issued November 12, 2019. Fix by January 31, 2020. Status: Rectified (December 5, 2019).

  16. February 14, 2019 · CCHSS Audit

    Non-compliant

    • Health Care Providers — Unregulated Health Care Providers are supervised.

      An operator must ensure that all unregulated health care providers it employs are supervised by a re

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (June 24, 2019).

    • Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (August 27, 2019).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (August 1, 2019).

    • Nutrition and Hydration Management — Nutrition and hydration interventions reviewed and documented in Care Plan.

      An operator must ensure that the directions for nutrition and hydration interventions for a Client a

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (June 17, 2019).

    • Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      The policies and procedures in 14.1(a) must provide the client with the opportunity for assistance w

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (June 17, 2019).

    • Palliative and End-Of-Life Care — Documented policies and procedures for Palliative and End-of-Life Care.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (June 17, 2019).

    • Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (July 2, 2019).

    • Quality Improvement and Reporting — Policies and procedures for reportable incidents are documented and implemented.

      An operator must establish, implement and maintain documented policies and procedures for the preven

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (November 4, 2022).

    • Restraint Management — Documentation for restraint use.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (August 10, 2023).

    • Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (July 3, 2020).

    • Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (August 10, 2023).

    • Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.

      Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (August 10, 2023).

    • Restraint Management — Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (December 12, 2019).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (August 27, 2019).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (August 27, 2019).

    • Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.

      An operator must ensure that a client's health care needs are assessed using the appropriate InterRA

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (June 17, 2019).

    • Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (July 8, 2019).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (August 27, 2019).

    • Standardized Assessment and Person-Centred Care Planning — Client's or representative's lack of participation in the Care Plan is documented.

      Where a client or the client's legal representative, if applicable, is unable or unwilling to partic

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (July 8, 2019).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued February 14, 2019. Fix by May 9, 2019. Status: Rectified (July 8, 2019).

  17. October 24, 2018 · Inspection

    Non-compliant

    • Duties of an Operator — Establish a Written Process for Addressing Concerns

      Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th

      Issued October 24, 2018. Fix by November 30, 2019. Status: Rectified (November 9, 2018).

    • Duties of an Operator — Provide Copies of Process to Address Requests and Concerns

      Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to

      Issued October 24, 2018. Fix by November 30, 2019. Status: Rectified (November 9, 2018).

    • Establishment of a Resident and Family Council — Meeting Every 6 Months to Inform Residents

      Provide evidence that a meeting has been convened to inform residents, their families and persons of

      Issued October 24, 2018. Fix by December 31, 2018. Status: Rectified (October 25, 2018).

  18. October 24, 2018 · Inspection

    Non-compliant

    • Act and Regulation Requirements — REG- Zoning approval

      Evidence required of zoning approval.

      Issued October 24, 2018. Fix by December 31, 2018. Status: Rectified (October 31, 2018).

  19. November 8, 2017 · Inspection

    Non-compliant

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued November 8, 2017. Fix by April 30, 2018. Status: Rectified (March 28, 2018).

  20. November 18, 2016 · Inspection

    Non-compliant

    • Information Respecting the Supportive Living Accommodation — Terms of residential services agreement

      Evidence required that residential service agreements include the services provided, rates charged,

      Issued November 18, 2016. Fix by February 28, 2017. Status: Rectified (February 13, 2017).

  21. November 4, 2015 · Inspection

    Compliant

  22. November 18, 2014 · Inspection

    Compliant

  23. November 13, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Continuation of Services — Contingency plans?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
  • How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Capital Care LynnwoodWest Meadowlark Park, Edmonton · 270 unitsunder 1 km88%7 of 8 visits
Laurier House LynnwoodWest Meadowlark Park, Edmonton · 80 unitsunder 1 km80%4 of 5 visits
Agecare Jasper PlaceWest Meadowlark Park, Edmonton · 100 unitsunder 1 km57%4 of 7 visits
Meadowlark LodgeElmwood, Edmonton · 64 unitsunder 1 km33%1 of 3 visits
The Waterford of SummerleaSummerlea, Edmonton · 156 units1.2 km0%0 of 2 visits
Glastonbury MewsCallingwood North, Edmonton · 49 units1.3 km63%5 of 8 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.