CareTrail

Type B (designated supportive living)

Evanston Grand Village

Calgary, Alberta. Operated by Golden Life Management Corp..

Visits since 2023
3
3 of 3 visits
Non-compliant visits since 2023
3
100% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Dec 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
102
City
Calgary
Address
40 Evanston Way NW, Calgary, Alberta, T3P0N6
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jun 2014 to Dec 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. December 11, 2025 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.

      An operator must ensure that a client's health care needs are assessed using the appropriate InterRA

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Sharing of Client Information — Sharing of Client's Health Information with other Operators providing Health Care.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued December 11, 2025. Fix by March 5, 2026. Status: Rectified (December 11, 2025).

  2. February 26, 2025 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Health Care Providers — Unregulated Health Care Providers work within defined competencies.

      An operator must ensure that all unregulated health care providers it employs work only within the d

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Health Care Providers — Policies and procedures regarding criminal record checks for Staff and volunteers.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued February 26, 2025. Fix by May 27, 2025. Status: Rectified (February 26, 2025).

  3. June 2, 2023 · Inspection

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued June 2, 2023. Fix by June 12, 2023. Status: Rectified (June 12, 2023).

  4. May 26, 2022 · Quality Monitoring Visit

    Compliant

  5. January 12, 2022 · Quality Monitoring Visit

    Compliant

  6. November 18, 2021 · CMOH Inspection

    Compliant

  7. November 18, 2021 · Inspection

    Non-compliant

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued November 18, 2021. Fix by January 5, 2022. Status: Rectified (November 29, 2021).

  8. February 18, 2021 · CMOH Inspection

    Compliant

  9. May 28, 2020 · Quality Monitoring Visit

    Compliant

  10. April 3, 2020 · Consultation

    Not assessed (consultation)

  11. January 23, 2020 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued January 23, 2020. Status: Resolved (June 18, 2021).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued January 23, 2020. Status: Resolved (June 18, 2021).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued January 23, 2020. Status: Resolved (June 18, 2021).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued January 23, 2020. Status: Resolved (June 18, 2021).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued January 23, 2020. Status: Resolved (June 18, 2021).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued January 23, 2020. Status: Resolved (June 18, 2021).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued January 23, 2020. Status: Resolved (June 18, 2021).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued January 23, 2020. Status: Resolved (June 18, 2021).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued January 23, 2020. Status: Resolved (June 18, 2021).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued January 23, 2020. Status: Resolved (June 18, 2021).

  12. June 10, 2019 · Inspection

    Compliant

  13. June 10, 2019 · Inspection

    Compliant

  14. June 8, 2018 · Inspection

    Compliant

  15. June 8, 2018 · Inspection

    Compliant

  16. June 22, 2017 · Inspection

    Compliant

  17. February 28, 2017 · Complaint Investigation

    Non-compliant

    • Information Respecting the Supportive Living Accommodation — Terms of residential services agreement

      Evidence required that residential service agreements include the services provided, rates charged,

      Issued February 28, 2017. Fix by May 31, 2017. Status: Rectified (May 25, 2017).

  18. June 20, 2016 · Inspection

    Compliant

  19. June 3, 2015 · Inspection

    Non-compliant

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued June 3, 2015. Fix by July 31, 2015. Status: Rectified (June 11, 2015).

    • Information Respecting the Supportive Living Accommodation — Terms of residential services agreement

      Evidence required that residential service agreements include the services provided, rates charged,

      Issued June 3, 2015. Fix by July 31, 2015. Status: Rectified (June 11, 2015).

  20. May 6, 2015 · CCHSS Regular Audit

    Non-compliant

    • Integrated Care Planning — Care plan will be inclusive as defined by the Standards.

      (b) The documented care plan shall include:_x000D_ - Results of assessments for the purpose of app

      Issued May 6, 2015. Fix by March 31, 2016. Status: Rectified (March 30, 2016).

    • Integrated Care Planning — Changes to the care plan are documented.

      (g) Any new intervention or change to the care plan is documented in the client’s care plan after co

      Issued May 6, 2015. Fix by March 31, 2016. Status: Rectified (March 30, 2016).

    • Operational Processes — Policies and processes are in place as defined by the Standard.

      (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal

      Issued May 6, 2015. Fix by July 8, 2015. Status: Rectified (June 17, 2015).

  21. November 28, 2014 · Inspection

    Non-compliant

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued November 28, 2014. Fix by February 28, 2015. Status: Rectified (February 23, 2015).

    • Act and Regulation Requirements — ACT- Licence is posted in the accommodation

      Evidence required that your current licence has been posted in a prominent place within the accommod

      Issued November 28, 2014. Fix by January 31, 2015. Status: Rectified (January 15, 2015).

    • Prevention of Abuse — Education on prevention, identification and reporting abuse

      Evidence required that demonstrates that all employees have received appropriate education respectin

      Issued November 28, 2014. Fix by February 28, 2015. Status: Rectified (February 23, 2015).

    • Medication Assistance or Reminders — Self administration, secure storage, training, and error reporting

      Evidence required of written processes for medication assistance and medication reminders including

      Issued November 28, 2014. Fix by February 28, 2015. Status: Rectified (February 18, 2015).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued November 28, 2014. Fix by February 28, 2015. Status: Rectified (February 18, 2015).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued November 28, 2014. Fix by February 28, 2015. Status: Rectified (February 23, 2015).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued November 28, 2014. Fix by February 28, 2015. Status: Rectified (February 18, 2015).

    • Act and Regulation Requirements — REG- Current fire inspection report

      Evidence required of the most recent fire inspection report.

      Issued November 28, 2014. Fix by March 31, 2015. Status: Rectified (March 3, 2015).

    • Menu Requirements — Resident feedback into meals, fluids and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued November 28, 2014. Fix by March 31, 2015. Status: Rectified (February 23, 2015).

    • Menu Requirements — Record of meals served

      Evidence required of meals served and substitutions made.

      Issued November 28, 2014. Fix by February 28, 2015. Status: Rectified (February 18, 2015).

    • Contracted Services — Minimum contract requirements

      Please ensure that contracts include a provision that addresses the handling of personal information

      Issued November 28, 2014. Fix by February 28, 2015. Status: Rectified (February 18, 2015).

    • Social or Leisure Activities — Resident needs, feedback and opinions considered

      Evidence required that residents' opinions have been considered in the planning of social or leisure

      Issued November 28, 2014. Fix by February 28, 2015. Status: Rectified (February 23, 2015).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued November 28, 2014. Fix by March 31, 2015. Status: Rectified (February 23, 2015).

    • Resident Safety and Security — Training on security, communication and emergency call systems

      Evidence required that training for the security, communication or emergency call systems has been p

      Issued November 28, 2014. Fix by February 28, 2015. Status: Rectified (February 18, 2015).

  22. August 21, 2014 · Inspection

    Compliant

  23. June 23, 2014 · Inspection

    Non-compliant

    • Prevention of Abuse — Information provision on preventing and reporting abuse

      Evidence required that information regarding the identification and reporting of suspected abuse and

      Issued June 23, 2014. Fix by August 31, 2014. Status: Rectified (August 15, 2014).

    • Cleaning Requirements — Clean and comfortable environment

      Evidence required of a clean and comfortable environment.

      Issued June 23, 2014. Fix by August 31, 2014. Status: Rectified (August 21, 2014).

    • Information Respecting the Supportive Living Accommodation — Accommodation information provision

      Evidence required that the information is made available regarding:

      Issued June 23, 2014. Fix by August 31, 2014. Status: Rectified (August 15, 2014).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued June 23, 2014. Fix by August 31, 2014. Status: Rectified (August 15, 2014).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued June 23, 2014. Fix by August 31, 2014. Status: Rectified (August 21, 2014).

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued June 23, 2014. Fix by August 31, 2014. Status: Rectified (August 15, 2014).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.?
  • How does the home meet: Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.?
  • How does the home meet: Sharing of Client Information — Sharing of Client's Health Information with other Operators providing Health Care.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Aomega Lodges ViiCalgary · 4 unitsunder 1 km0%0 of 1 visit
Globeas LodgeCalgary · 4 unitsunder 1 km100%1 of 1 visit
Globeas Lodge IIICalgary · 6 unitsunder 1 km100%1 of 1 visit
Covenant Care Holy Cross ManorEvanston, Calgary · 100 units7.2 km75%3 of 4 visits
Dulcina HospiceEvanston, Calgary7.2 km—no visits in the window
Evanston SummitEvanston, Calgary · 150 units7.2 km50%1 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.