Long-term care (Type A)

Agecare Mount Royal

Lower Mount Royal, Calgary, Alberta. Operated by Bloom Limited Partnership.

Visits since 2023: 11; 7 of 11 visits
Non-compliant visits since 2023: 7; 64% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Dec 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type A
Subtype: —
Units: 93
City: Calgary
Sector: Centre · Lower Mount Royal
Address: 1813 9 Street SW, Calgary, Alberta, T2T3C2
Record source: ASTRAL (as the file gives it)
First and last visit on record: Nov 2018 to Dec 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

December 22, 2025 · Complaint Investigation
Non-compliant
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued December 22, 2025. Fix by February 22, 2026. Status: Rectified (December 22, 2025).
- Cleaning Requirements — Odour control
  Evidence required that appropriate mechanisms are used to minimize unpleasant odours in the accommod
  Issued December 22, 2025. Fix by February 22, 2026. Status: Rectified (December 22, 2025).
December 19, 2025 · CCHSS Investigation
Compliant
June 13, 2025 · CCHSS Inspection
Non-compliant
- Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.
  An operator must establish, implement, and maintain documented emergency preparedness, pandemic, and
  Issued February 11, 2025. Fix by June 23, 2025. Status: Rectified (February 11, 2025).
May 29, 2025 · CCHSS Inspection
Non-compliant
- Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.
  An operator must establish, implement, and maintain documented emergency preparedness, pandemic, and
  Issued February 11, 2025. Fix by June 12, 2025. Status: Rectified (February 11, 2025).
- Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
  Issued May 29, 2025. Fix by June 11, 2025. Status: Rectified (May 29, 2025).
May 29, 2025 · CCHSS Investigation
Non-compliant
- Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.
  An operator must establish, implement, and maintain documented emergency preparedness, pandemic, and
  Issued February 11, 2025. Fix by July 10, 2025. Status: Rectified (February 11, 2025).
February 11, 2025 · CCHSS Inspection
Non-compliant
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued February 11, 2025. Fix by May 8, 2025. Status: Rectified (February 11, 2025).
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued February 11, 2025. Fix by May 8, 2025. Status: Rectified (February 11, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued February 11, 2025. Fix by May 8, 2025. Status: Rectified (February 11, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued February 11, 2025. Fix by May 8, 2025. Status: Rectified (February 11, 2025).
- Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
  Issued February 11, 2025. Fix by May 8, 2025. Status: Rectified (February 11, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued February 11, 2025. Fix by May 8, 2025. Status: Rectified (February 11, 2025).
- Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.
  An operator must establish, implement, and maintain documented emergency preparedness, pandemic, and
  Issued February 11, 2025. Fix by May 8, 2025. Status: Rectified (February 11, 2025).
- Risk Management — Managed risk agreements are documented and implemented.
  Issued February 11, 2025. Fix by May 8, 2025. Status: Rectified (February 11, 2025).
January 31, 2025 · Complaint Investigation
Compliant
March 7, 2024 · Complaint Investigation
Compliant
August 17, 2023 · Inspection
Compliant
July 12, 2023 · Inspection
Non-compliant
- Cleaning Requirements — Clean and comfortable environment
  Evidence required of a clean and comfortable environment.
  Issued June 9, 2023. Fix by July 24, 2023. Status: Rectified (January 15, 2024).
June 9, 2023 · Inspection
Non-compliant
- Cleaning Requirements — Clean and comfortable environment
  Evidence required of a clean and comfortable environment.
  Issued June 9, 2023. Fix by July 24, 2023. Status: Rectified (January 15, 2024).
- Resident Safety and Security — Incident reporting
  Please submit completed reportable incident form for the incident on DATE within one business day.
  Issued June 9, 2023. Fix by June 12, 2023. Status: Rectified (June 26, 2023).
November 9, 2022 · CCHSS Audit
Non-compliant
- CCHSS standard 1.7
  Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
  Issued November 9, 2022. Status: Resolved (April 11, 2023).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued November 9, 2022. Status: Resolved (April 11, 2023).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued November 9, 2022. Status: Resolved (April 11, 2023).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued November 9, 2022. Status: Resolved (April 11, 2023).
- CCHSS standard 16.5
  Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued November 9, 2022. Status: Resolved (April 11, 2023).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued November 9, 2022. Status: Resolved (April 11, 2023).
May 25, 2022 · Quality Monitoring Visit
Compliant
March 7, 2022 · Inspection
Non-compliant
- Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
  Evidence required that the emergency call/communication system is maintained, inspected and tested.
  Issued March 7, 2022. Fix by March 31, 2022. Status: Rectified (April 1, 2022).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued March 7, 2022. Fix by March 31, 2022. Status: Rectified (April 1, 2022).
- Resident Safety and Security — Maintenance and inspection of security systems
  Evidence required that the security system is maintained, inspected and tested.
  Issued March 7, 2022. Fix by March 31, 2022. Status: Rectified (April 1, 2022).
November 9, 2020 · Quality Monitoring Visit
Compliant
October 26, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued October 26, 2020. Status: Resolved (November 9, 2020).
May 11, 2020 · Quality Monitoring Visit
Compliant
November 13, 2018 · CCHSS Audit
Non-compliant
- CCHSS standard 19.2
  Policies and procedures for tracking incidents and near-misses are documented and implemented.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 1.3
  The care plan addresses the Client's needs, goals, and intervention details.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 8.1
  Policies and procedures regarding criminal record checks for staff and volunteers.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 15.2
  Policies and procedures for water supply system and temperature checks
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 16.4
  Policies and procedures for Secure Spaces are documented and implemented.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 16.5
  Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued November 13, 2018. Status: Resolved (March 20, 2019).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Cleaning Requirements — Regularly scheduled cleaning of all areas?
How does the home meet: Cleaning Requirements — Odour control?
How does the home meet: Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.?
How does the home meet: Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.?
How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Aspira BritanniaCliff Bungalow, Calgary · 70 units	Assisted living	under 1 km	67%2 of 3 visits
Carewest Rouleau ManorMission, Calgary · 77 units	Long-term care (Type A)	1.1 km	67%2 of 3 visits
Riverwalk Retirement ResidenceCliff Bungalow, Calgary · 155 units	Assisted living	1.1 km	33%1 of 3 visits
Fountains of MissionMission, Calgary · 49 units	Assisted living	1.3 km	43%3 of 7 visits
Eau Claire Retirement ResidenceDowntown Commercial Core, Calgary · 73 units	Type B (designated supportive living)	1.6 km	75%3 of 4 visits
The Mustard SeedBeltline, Calgary · 224 units	Assisted living	1.6 km	33%1 of 3 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.