Long-term care (Type A)
Willow Creek Continuing Care Centre
Claresholm, Alberta. Operated by Assisted Living Alberta.
- Visits since 2023
- 3
- 3 of 3 visits
- Non-compliant visits since 2023
- 3
- 100% of visits
- Open non-compliances
- 0
- issued, in progress or ongoing
- Last assessed visit
- Jan 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
- Type
- Continuing Care Home Type A
- Subtype
- —
- Units
- 99
- City
- Claresholm
- Address
- 4221 8 Street West, Box 700, Claresholm, Alberta, T0L0T0
- Record source
- ASTRAL (as the file gives it)
- First and last visit on record
- Jul 2018 to Jan 2026
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
January 20, 2026 · CCHSS Inspection
Non-compliant
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
Issued October 21, 2025. Fix by January 13, 2026. Status: Rectified (October 21, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued October 21, 2025. Fix by February 10, 2026. Status: Rectified (October 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued October 21, 2025. Fix by January 13, 2026. Status: Rectified (October 22, 2025).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 21, 2025. Fix by January 13, 2026. Status: Rectified (October 21, 2025).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued October 21, 2025. Fix by January 13, 2026. Status: Rectified (October 22, 2025).
Risk Management — Managed risk agreements are documented and implemented.
Issued October 21, 2025. Fix by January 13, 2026. Status: Rectified (October 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued October 21, 2025. Fix by January 13, 2026. Status: Rectified (October 22, 2025).
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 21, 2025. Fix by January 13, 2026. Status: Rectified (October 21, 2025).
Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.
Issued October 21, 2025. Fix by January 13, 2026. Status: Rectified (October 21, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued October 21, 2025. Fix by January 13, 2026. Status: Rectified (October 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 21, 2025. Fix by February 10, 2026. Status: Rectified (October 22, 2025).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued October 21, 2025. Fix by January 13, 2026. Status: Rectified (October 21, 2025).
December 8, 2025 · Inspection
Non-compliant
Menu Requirements — Variety, choice, and resident food preferences
Evidence required that residents are provided a choice from at least one food group at every meal fr
Issued December 8, 2025. Fix by March 6, 2026. Status: Rectified (December 8, 2025).
Nutritional Requirements — Menu approved by registered dietitian
Evidence required that the menu is reviewed and approved by a Registered Dietitian as meeting the nu
Issued December 8, 2025. Fix by March 6, 2026. Status: Rectified (December 8, 2025).
October 21, 2025 · CCHSS Inspection
Non-compliant
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 21, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 22, 2025).
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 21, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 22, 2025).
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 21, 2025).
Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 21, 2025).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 21, 2025).
Risk Management — Managed risk agreements are documented and implemented.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 22, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 22, 2025).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 22, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued October 21, 2025. Fix by April 21, 2027. Status: Rectified (October 22, 2025).
March 22, 2022 · Quality Monitoring Visit
Compliant
July 13, 2021 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued July 13, 2021. Status: Resolved (August 3, 2022).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued July 13, 2021. Status: Resolved (August 3, 2022).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued July 13, 2021. Status: Resolved (August 3, 2022).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued July 13, 2021. Status: Resolved (August 3, 2022).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued July 13, 2021. Status: Resolved (August 3, 2022).
April 15, 2021 · Quality Monitoring Visit
Compliant
March 18, 2021 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued March 18, 2021. Status: Resolved (April 15, 2021).
September 24, 2020 · Quality Monitoring Visit
Compliant
August 24, 2020 · Quality Monitoring Visit
Compliant
August 6, 2020 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued August 6, 2020. Status: Resolved (August 24, 2020).
standard not recorded in the file
Issued August 6, 2020. Status: Resolved (August 24, 2020).
July 8, 2020 · Quality Monitoring Visit
Compliant
July 11, 2018 · CCHSS Audit
Non-compliant
CCHSS standard 1.2
The care plan reflects the findings of the assessment and is kept up to date.
Issued July 11, 2018. Status: Resolved (December 17, 2019).
CCHSS standard 1.3
The care plan addresses the Client's needs, goals, and intervention details.
Issued July 11, 2018. Status: Resolved (December 17, 2019).
CCHSS standard 9.2
Policies and procedures for Staff training are documented and implemented.
Issued July 11, 2018. Status: Resolved (December 17, 2019).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued July 11, 2018. Status: Resolved (December 17, 2019).
CCHSS standard 11.1
Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued July 11, 2018. Status: Resolved (December 17, 2019).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued July 11, 2018. Status: Resolved (December 17, 2019).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued July 11, 2018. Status: Resolved (December 17, 2019).
CCHSS standard 16.3
Documentation for restraint use.
Issued July 11, 2018. Status: Resolved (December 17, 2019).
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks?
- How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.?
- How does the home meet: Staff Training — Documented compliance to training.?
- How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
- How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Cottonwood VillageClaresholm · 68 units | Assisted living | under 1 km | 50%1 of 2 visits |
| Porcupine Hills LodgeClaresholm · 42 units | Lodge | under 1 km | 50%1 of 2 visits |
| Old Colony Mennonite Church of Vauxhall Alberta, O/A Old Colony Seniors LodgeCarmangay · 31 units | Assisted living | 35 km | 100%1 of 1 visit |
| Extendicare Fort MacleodFort Macleod · 49 units | Long-term care (Type A) | 37 km | 78%7 of 9 visits |
| Fort Macleod Health Care Centre - Special Development UnitFort Macleod · 15 units | Assisted living | 37 km | 100%2 of 2 visits |
| Pioneer LodgeFort Macleod · 40 units | Lodge | 37 km | 50%2 of 4 visits |
Check the government’s record
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.