Type B (designated supportive living)

Whitehorn Village Retirement Community

Whitehorn, Calgary, Alberta. Operated by 589184 Alberta LTD..

Visits since 2023: 2; 2 of 2 visits
Non-compliant visits since 2023: 2; 100% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Aug 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 53
City: Calgary
Sector: Northeast · Whitehorn
Address: 5200 44 Avenue NE, Calgary, Alberta, T1Y7L4
Record source: ASTRAL (as the file gives it)
First and last visit on record: Dec 2013 to Aug 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

August 28, 2025 · CCHSS Inspection
Non-compliant
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued August 28, 2025. Fix by November 20, 2025. Status: Rectified (August 28, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued August 28, 2025. Fix by November 20, 2025. Status: Rectified (August 28, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued August 28, 2025. Fix by November 20, 2025. Status: Rectified (August 28, 2025).
- Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued August 28, 2025. Fix by November 20, 2025. Status: Rectified (August 28, 2025).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued August 28, 2025. Fix by November 20, 2025. Status: Rectified (August 28, 2025).
- Staff Training — Documented compliance to training.
  An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
  Issued August 28, 2025. Fix by November 20, 2025. Status: Rectified (August 28, 2025).
- Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.
  Issued August 28, 2025. Fix by November 20, 2025. Status: Rectified (August 28, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued August 28, 2025. Fix by November 20, 2025. Status: Rectified (August 28, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued August 28, 2025. Fix by November 20, 2025. Status: Rectified (August 28, 2025).
February 13, 2025 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication, and review of plans
  Evidence required that the continuation of services plan is practical, identifies relevant supports,
  Issued February 13, 2025. Fix by May 15, 2025. Status: Rectified (February 13, 2025).
- Water Temperature — Therapeutic tub temperature checks
  Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
  Issued February 13, 2025. Fix by May 15, 2025. Status: Rectified (February 13, 2025).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued February 13, 2025. Fix by May 15, 2025. Status: Rectified (February 13, 2025).
November 2, 2022 · Inspection
Compliant
August 30, 2022 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued August 30, 2022. Status: Resolved (December 1, 2022).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued August 30, 2022. Status: Resolved (December 1, 2022).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued August 30, 2022. Status: Resolved (December 1, 2022).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued August 30, 2022. Status: Resolved (December 1, 2022).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued August 30, 2022. Status: Resolved (December 1, 2022).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued August 30, 2022. Status: Resolved (December 1, 2022).
April 28, 2022 · Quality Monitoring Visit
Compliant
February 22, 2022 · Quality Monitoring Visit
Compliant
January 18, 2022 · Quality Monitoring Visit
Compliant
August 4, 2021 · CMOH Inspection
Compliant
August 4, 2021 · Inspection
Compliant
June 1, 2021 · Quality Monitoring Visit
Compliant
February 17, 2021 · Quality Monitoring Visit
Compliant
January 21, 2021 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued January 21, 2021. Status: Resolved (February 17, 2021).
December 9, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued December 9, 2020. Status: Resolved (February 17, 2021).
October 23, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued October 23, 2020. Status: Resolved (February 17, 2021).
- standard not recorded in the file
  Issued October 23, 2020. Status: Resolved (February 17, 2021).
October 21, 2020 · CMOH Inspection
Compliant
September 8, 2020 · Quality Monitoring Visit
Compliant
August 24, 2020 · Quality Monitoring Visit
Non-compliant
- standard not recorded in the file
  Issued August 24, 2020. Status: Resolved (September 8, 2020).
- standard not recorded in the file
  Issued August 24, 2020. Status: Resolved (September 8, 2020).
- standard not recorded in the file
  Issued August 24, 2020. Status: Resolved (September 8, 2020).
June 11, 2020 · Quality Monitoring Visit
Compliant
May 7, 2020 · CMOH Inspection
Compliant
April 2, 2020 · Consultation
Not assessed (consultation)
March 7, 2019 · Inspection
Compliant
March 7, 2019 · Inspection
Compliant
March 19, 2018 · Inspection
Non-compliant
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued March 19, 2018. Fix by May 31, 2018. Status: Rectified (April 24, 2018).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued March 19, 2018. Fix by May 31, 2018. Status: Rectified (May 22, 2018).
November 30, 2017 · Complaint Investigation
Non-compliant
- Concerns and Complaints — Concerns and complaints resolution
  Evidence required of documented concerns received and the measures taken to resolve them.
  Issued November 30, 2017. Fix by January 31, 2018. Status: Rectified (January 24, 2018).
April 27, 2017 · Complaint Investigation
Compliant
March 14, 2017 · Inspection
Compliant
October 12, 2016 · CCHSS Audit
Compliant
March 10, 2016 · Inspection
Compliant
March 11, 2015 · Inspection
Compliant
March 19, 2014 · Inspection
Compliant
December 11, 2013 · CCHSS Regular Audit
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.?
How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
How does the home meet: Staff Training — Documented compliance to training.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Templemont GardensTemple, Calgary · 70 units	Type B (designated supportive living)	under 1 km	80%4 of 5 visits
Robins Quality Care Services - TemplewoodTemple, Calgary · 4 units	Type B (designated supportive living)	under 1 km	67%2 of 3 visits
Sisters Care HomeTemple, Calgary · 4 units	Type B (designated supportive living)	under 1 km	67%2 of 3 visits
New Horizon Homes 1Temple, Calgary · 4 units	Type B (designated supportive living)	1.2 km	100%1 of 1 visit
Proverbium Homes ITemple, Calgary · 4 units	Type B (designated supportive living)	1.3 km	50%1 of 2 visits
Gilchrist CommonsPineridge, Calgary · 115 units	Assisted living	1.6 km	50%1 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.