Group home

Wells House

Red Deer, Alberta. Operated by Etana Supports Society.

Visits since 2023: 1; 1 of 1 visit
Non-compliant visits since 2023: 1; 100% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Mar 2023; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Supportive Living
Subtype: Group Home
Units: 5
City: Red Deer
Address: 21 & 23 Wells Street, Red Deer, Alberta, T4N5Y2
Record source: ASTRAL (as the file gives it)
First and last visit on record: May 2013 to Mar 2023

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

June 6, 2023 · Consultation
Not assessed (consultation)
March 27, 2023 · Inspection
Non-compliant
- Privacy and Personal Information — Protection of information and privacy
  Evidence required that the privacy and personal information of residents are protected.
  Issued March 27, 2023. Fix by March 28, 2023. Status: Rectified (March 27, 2023).
- Cleaning Requirements — Regularly scheduled cleaning of all areas
  Evidence required that the accommodation is cleaned on a regularly scheduled basis.
  Issued March 27, 2023. Fix by May 5, 2023. Status: Rectified (May 4, 2023).
- Information Respecting the Supportive Living Accommodation — Accommodation information provision
  Evidence required that the information is made available regarding:
  Issued March 27, 2023. Fix by May 5, 2023. Status: Rectified (May 4, 2023).
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued March 27, 2023. Fix by May 12, 2023. Status: Rectified (May 11, 2023).
January 12, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation
  Issued January 12, 2021. Fix by January 14, 2021. Status: Rectified (January 15, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation
  Issued January 12, 2021. Fix by January 14, 2021. Status: Rectified (January 15, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process
  Issued January 12, 2021. Fix by January 14, 2021. Status: Rectified (January 15, 2021).
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued January 12, 2021. Fix by January 14, 2021. Status: Rectified (January 15, 2021).
April 1, 2020 · Consultation
Not assessed (consultation)
May 2, 2019 · Inspection
Compliant
May 2, 2019 · Inspection
Non-compliant
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued May 2, 2019. Fix by August 31, 2019. Status: Rectified (July 12, 2019).
November 9, 2018 · Inspection
Compliant
May 10, 2018 · Inspection
Non-compliant
- Menu Requirements — Variety, choice and resident food preferences
  Evidence required that residents are provided a choice from at least one food group at every meal fr
  Issued May 10, 2018. Fix by June 30, 2018. Status: Rectified (June 18, 2018).
May 2, 2017 · Inspection
Non-compliant
- Maintenance Requirements — Accommodation is maintained
  Evidence required that the accommodation, equipment and furnishings are well maintained and in good
  Issued May 2, 2017. Fix by September 30, 2017. Status: Rectified (September 21, 2017).
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued May 2, 2017. Fix by August 31, 2017. Status: Rectified (August 10, 2017).
- Safety Requirements — Accommodation in safe condition
  Evidence required that the accommodation and grounds are safe and free of hazards.
  Issued May 2, 2017. Fix by September 30, 2017. Status: Rectified (September 21, 2017).
May 2, 2016 · Inspection
Compliant
May 11, 2015 · Inspection
Non-compliant
- Information Respecting the Supportive Living Accommodation — Terms of residential services agreement
  Evidence required that residential service agreements include the services provided, rates charged,
  Issued May 11, 2015. Fix by July 31, 2015. Status: Rectified (June 19, 2015).
May 7, 2014 · Inspection
Compliant
May 17, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Privacy and Personal Information — Protection of information and privacy?
How does the home meet: Cleaning Requirements — Regularly scheduled cleaning of all areas?
How does the home meet: Information Respecting the Supportive Living Accommodation — Accommodation information provision?
How does the home meet: Maintenance Requirements — Preventative and corrective maintenance?
How does the home meet: COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation?
How does the home meet: COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Crimson VillasRed Deer · 180 units	Lodge	1.3 km	33%1 of 3 visits
Parkvale LodgeRed Deer · 69 units	Lodge	1.9 km	33%1 of 3 visits
The Westpark LodgeRed Deer · 36 units	Type B (designated supportive living)	1.9 km	80%4 of 5 visits
SelkirkRed Deer · 5 units	Group home	2.1 km	100%2 of 2 visits
Chad's PlaceRed Deer · 6 units	Group home	2.7 km	100%1 of 1 visit
Michener Services - Residential Supports - 11A4 Michener WayRed Deer · 8 units	Group home	2.8 km	—no visits in the window

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.