CareTrail

Type B (designated supportive living)

The Westpark Lodge

Red Deer, Alberta. Operated by Choices in Community Living INC..

Visits since 2023
5
4 of 5 visits
Non-compliant visits since 2023
4
80% of visits
Open non-compliances
7
issued, in progress or ongoing
Last assessed visit
Mar 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
36
City
Red Deer
Address
5715 41 Street Crescent, Red Deer, Alberta, T4N1B3
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jun 2013 to Mar 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. March 11, 2026 · CCHSS Inspection

    Non-compliant

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued March 11, 2026. Fix by June 3, 2026. Status: Rectified (March 11, 2026).

    • Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks

      Issued March 11, 2026. Fix by June 3, 2026. Status: Rectified (March 11, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued March 11, 2026. Fix by June 3, 2026. Status: Rectified (March 11, 2026).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued March 11, 2026. Fix by June 3, 2026. Status: Rectified (March 11, 2026).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued March 11, 2026. Fix by June 3, 2026. Status: Rectified (March 11, 2026).

  2. September 15, 2025 · Inspection

    Non-compliant

    • Menu Requirements — Record of meals served

      Evidence required of meals served and substitutions made.

      Issued September 15, 2025. Fix by December 18, 2025. Status: Rectified (September 15, 2025).

    • Resident Safety and Security — Suitability, maintenance and inspection of emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued September 15, 2025. Fix by October 17, 2025. Status: Rectified (September 15, 2025).

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued September 15, 2025. Fix by December 18, 2025. Status: Rectified (September 15, 2025).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued September 15, 2025. Fix by December 18, 2025. Status: Rectified (September 15, 2025).

    • Menu Requirements — Menu substitutions communicated and made from same food group

      Evidence required of the menu substitutions showing that the substitutions are from within the same

      Issued September 15, 2025. Fix by December 18, 2025. Status: Rectified (September 15, 2025).

  3. December 7, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued December 7, 2023. Status: Ongoing.

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued December 7, 2023. Status: Ongoing.

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued December 7, 2023. Status: Ongoing.

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued December 7, 2023. Status: Ongoing.

    • CCHSS standard 16.5

      Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued December 7, 2023. Status: Ongoing.

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued December 7, 2023. Status: Ongoing.

    • CCHSS standard 18.1

      Policy and procedure for responding to concerns about the Health Care provided.

      Issued December 7, 2023. Status: Ongoing.

  4. March 10, 2023 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued March 10, 2023. Fix by March 31, 2023. Status: Rectified (March 31, 2023).

  5. January 24, 2023 · Quality Monitoring Visit

    Compliant

  6. April 13, 2021 · CMOH Inspection

    Compliant

  7. October 13, 2020 · CMOH Inspection

    Compliant

  8. October 8, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued October 8, 2020. Fix by October 10, 2020. Status: Rectified (October 8, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued October 8, 2020. Fix by October 10, 2020. Status: Rectified (October 8, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued October 8, 2020. Fix by October 10, 2020. Status: Rectified (October 13, 2020).

  9. May 6, 2020 · Quality Monitoring Visit

    Compliant

  10. April 6, 2020 · Consultation

    Not assessed (consultation)

  11. May 28, 2019 · Inspection

    Compliant

  12. May 28, 2019 · Inspection

    Non-compliant

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued May 28, 2019. Fix by August 31, 2019. Status: Rectified (July 3, 2019).

  13. June 20, 2018 · Inspection

    Compliant

  14. June 20, 2018 · Inspection

    Compliant

  15. June 14, 2018 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 4.4

      Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

    • 18 — 18.4

      Operator responsibilities for council

      Issued June 14, 2018. Status: Resolved (October 29, 2018).

  16. June 20, 2017 · Inspection

    Compliant

  17. June 9, 2016 · Inspection

    Compliant

  18. June 11, 2015 · Inspection

    Compliant

  19. October 22, 2014 · CCHSS Regular Audit

    Non-compliant

    • Continuing Care Health Service Providers — Regulated health care providers working according to HPA and relevant legislation.

      (a) All regulated health care providers are working within their practice statement, competencies a

      Issued October 22, 2014. Fix by December 22, 2014. Status: Rectified (December 10, 2014).

    • Medication Management — Annual review is inclusive as defined by the Standard.

      (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica

      Issued October 22, 2014. Fix by December 22, 2014. Status: Rectified (December 10, 2014).

  20. June 10, 2014 · Inspection

    Compliant

  21. June 21, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.?
  • How does the home meet: Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Risk Management — Managed risk agreements are documented and implemented.?
  • How does the home meet: Staff Training — Documented compliance to training.?
  • How does the home meet: Menu Requirements — Record of meals served?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Parkvale LodgeRed Deer · 69 unitsunder 1 km33%1 of 3 visits
SelkirkRed Deer · 5 units1.1 km100%2 of 2 visits
Michener Services - Residential Supports - 11A4 Michener WayRed Deer · 8 units1.2 km—no visits in the window
Michener Services - Residential Supports - 3807-50A StreetRed Deer · 4 units1.3 km50%1 of 2 visits
Chad's PlaceRed Deer · 6 units1.4 km100%1 of 1 visit
Michener Services - Residential Supports - 5029-38A AvenueRed Deer · 4 units1.4 km—no visits in the window

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.