CareTrail

Type B (designated supportive living)

Wellington Retirement Residence (the)

Medicine Hat, Alberta. Operated by Wellington Retirement Residence Partnership.

Visits since 2023
5
4 of 5 visits
Non-compliant visits since 2023
4
80% of visits
Open non-compliances
8
issued, in progress or ongoing
Last assessed visit
Jun 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
50
City
Medicine Hat
Address
1595 Southview Drive SE, Medicine Hat, Alberta, T1B0A1
Record source
ASTRAL (as the file gives it)
First and last visit on record
May 2013 to Jun 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. June 3, 2026 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued June 3, 2026. Fix by August 26, 2026. Status: Issued (June 3, 2026).

  2. February 10, 2026 · Inspection

    Compliant

  3. June 28, 2024 · CCHSS Inspection

    Non-compliant

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.

      An operator must establish, implement, and maintain documented emergency preparedness, pandemic, and

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued June 28, 2024. Fix by September 24, 2024. Status: Rectified (July 2, 2024).

  4. October 17, 2023 · Inspection

    Non-compliant

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued October 17, 2023. Fix by December 31, 2023. Status: Rectified (December 18, 2023).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued October 17, 2023. Fix by March 31, 2024. Status: Rectified (March 29, 2024).

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued October 17, 2023. Fix by December 31, 2023. Status: Rectified (December 18, 2023).

  5. February 1, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued February 1, 2023. Status: Resolved (August 16, 2023).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued February 1, 2023. Status: Resolved (August 16, 2023).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued February 1, 2023. Status: Resolved (August 16, 2023).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued February 1, 2023. Status: Resolved (August 16, 2023).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued February 1, 2023. Status: Resolved (August 16, 2023).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued February 1, 2023. Status: Resolved (August 16, 2023).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued February 1, 2023. Status: Resolved (August 16, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued February 1, 2023. Status: Resolved (August 16, 2023).

  6. May 31, 2022 · Quality Monitoring Visit

    Compliant

  7. April 6, 2022 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued April 6, 2022. Status: Resolved (May 31, 2022).

  8. February 23, 2022 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued February 23, 2022. Status: Resolved (May 31, 2022).

    • standard not recorded in the file

      Issued February 23, 2022. Status: Resolved (May 31, 2022).

    • standard not recorded in the file

      Issued February 23, 2022. Status: Resolved (May 31, 2022).

  9. November 25, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued November 25, 2021. Fix by November 29, 2021. Status: Rectified (November 30, 2021).

  10. November 25, 2021 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued November 25, 2021. Fix by December 17, 2021. Status: Rectified (December 2, 2021).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued November 25, 2021. Fix by December 17, 2021. Status: Rectified (November 29, 2021).

  11. May 20, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation

      Issued May 20, 2021. Fix by May 25, 2021. Status: Rectified (May 25, 2021).

  12. April 7, 2020 · Consultation

    Not assessed (consultation)

  13. May 10, 2019 · Inspection

    Compliant

  14. May 10, 2019 · Inspection

    Compliant

  15. May 8, 2019 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.1

      An appropriate assessment tool for Client's Health Care needs is used.

      Issued May 8, 2019. Status: Resolved (October 1, 2019).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued May 8, 2019. Status: Resolved (October 1, 2019).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued May 8, 2019. Status: Resolved (October 1, 2019).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued May 8, 2019. Status: Resolved (October 1, 2019).

    • CCHSS standard 4.4

      Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued May 8, 2019. Status: Resolved (October 1, 2019).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued May 8, 2019. Status: Resolved (October 1, 2019).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued May 8, 2019. Status: Resolved (October 1, 2019).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued May 8, 2019. Status: Resolved (October 1, 2019).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued May 8, 2019. Status: Resolved (October 1, 2019).

  16. November 22, 2018 · Inspection

    Compliant

  17. May 9, 2018 · Inspection

    Compliant

  18. May 10, 2017 · Inspection

    Compliant

  19. July 27, 2016 · Complaint Investigation

    Non-compliant

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued July 27, 2016. Fix by August 31, 2016. Status: Rectified (August 19, 2016).

    • Concerns and Complaints — Concerns and complaints resolution

      Evidence required of documented concerns received and the measures taken to resolve them.

      Issued July 27, 2016. Fix by September 30, 2016. Status: Rectified (September 19, 2016).

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued May 18, 2016. Fix by August 31, 2016. Status: Rectified (August 19, 2016).

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued July 27, 2016. Fix by August 31, 2016. Status: Rectified (August 19, 2016).

    • Information Respecting the Supportive Living Accommodation — Terms of residential services agreement

      Evidence required that residential service agreements include the services provided, rates charged,

      Issued July 27, 2016. Fix by September 30, 2016. Status: Rectified (September 26, 2016).

  20. May 18, 2016 · Inspection

    Non-compliant

    • Water Temperature — Therapeutic tub temperature checks

      Evidence required of the testing of the temperature of the hottest flowing water from each therapeut

      Issued May 18, 2016. Fix by August 31, 2016. Status: Rectified (August 19, 2016).

  21. June 5, 2015 · Inspection

    Compliant

  22. June 3, 2014 · CCHSS Regular Audit

    Non-compliant

    • Medication Management — Annual review is inclusive as defined by the Standard.

      (b) The annual review shall include, but is not limited to the following:_x000D_ - Clinical indica

      Issued June 3, 2014. Fix by August 5, 2014. Status: Rectified (June 30, 2014).

    • Operational Processes — Policies and processes are in place as defined by the Standard.

      (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal

      Issued June 3, 2014. Fix by August 5, 2014. Status: Rectified (June 30, 2014).

  23. May 6, 2014 · Inspection

    Compliant

  24. May 16, 2013 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
  • How does the home meet: Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Meadow Ridge Seniors VillageMedicine Hat · 92 unitsunder 1 km100%4 of 4 visits
The Meadowlands Retirement ResidenceMedicine Hat · 129 unitsunder 1 km25%1 of 4 visits
Chinook VillageMedicine Hat · 175 unitsunder 1 km0%0 of 2 visits
Medicine Hat Care CommunityMedicine Hat · 126 units1.0 km80%4 of 5 visits
Masterpiece Southland Meadows LTD.Medicine Hat · 81 units1.9 km80%4 of 5 visits
Core Association - SouthridgeMedicine Hat · 6 units2.0 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.