CareTrail

Type B (designated supportive living)

Masterpiece Southland Meadows LTD.

Medicine Hat, Alberta. Operated by Masterpiece Southland Meadows LTD..

Visits since 2023
5
4 of 5 visits
Non-compliant visits since 2023
4
80% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Apr 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
81
City
Medicine Hat
Address
4401 Southlands Drive SE, Medicine Hat, Alberta, T1B0S1
Record source
ASTRAL (as the file gives it)
First and last visit on record
Oct 2017 to Apr 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. April 10, 2025 · CCHSS Inspection

    Non-compliant

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Palliative Care and End-of-Life Care — Palliative Care and/End-of-Life Care health care providers have access to client health information.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

  2. March 19, 2025 · Complaint Investigation

    Compliant

  3. March 5, 2025 · CCHSS Inspection

    Non-compliant

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Palliative Care and End-of-Life Care — Palliative Care and/End-of-Life Care health care providers have access to client health information.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued March 5, 2025. Fix by March 7, 2025. Status: Rectified (March 5, 2025).

    • Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued March 5, 2025. Fix by March 7, 2025. Status: Rectified (March 5, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued March 5, 2025. Fix by June 2, 2025. Status: Rectified (March 5, 2025).

  4. November 7, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 4.4

      Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 16.6

      Secure Space usage is documented in Client's chart and Care Plan.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued November 7, 2023. Status: Resolved (February 14, 2024).

  5. May 9, 2023 · Inspection

    Non-compliant

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued May 9, 2023. Fix by May 10, 2023. Status: Rectified (May 9, 2023).

    • Water Temperature — Training, maintenance and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued May 9, 2023. Fix by July 31, 2023. Status: Rectified (July 25, 2023).

    • Water Temperature — Safe water temperatures

      Evidence required that the hottest water temperature flowing out of the faucets in resident areas do

      Issued May 9, 2023. Fix by May 10, 2023. Status: Rectified (May 11, 2023).

    • Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures

      Evidence required that regularly scheduled checks are in place to ensure that safe water temperature

      Issued May 9, 2023. Fix by July 31, 2023. Status: Rectified (July 25, 2023).

  6. May 2, 2022 · Quality Monitoring Visit

    Compliant

  7. April 5, 2022 · Quality Monitoring Visit

    Compliant

  8. February 22, 2022 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued February 22, 2022. Status: Resolved (April 5, 2022).

    • standard not recorded in the file

      Issued February 22, 2022. Status: Resolved (April 5, 2022).

  9. November 4, 2021 · Quality Monitoring Visit

    Compliant

  10. October 4, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued October 4, 2021. Status: Resolved (November 4, 2021).

    • standard not recorded in the file

      Issued October 4, 2021. Status: Resolved (November 4, 2021).

    • standard not recorded in the file

      Issued October 4, 2021. Status: Resolved (November 4, 2021).

    • standard not recorded in the file

      Issued October 4, 2021. Status: Resolved (November 4, 2021).

  11. September 17, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued September 17, 2021. Status: Resolved (November 4, 2021).

    • standard not recorded in the file

      Issued September 17, 2021. Status: Resolved (November 4, 2021).

    • standard not recorded in the file

      Issued September 17, 2021. Status: Resolved (November 4, 2021).

    • standard not recorded in the file

      Issued September 17, 2021. Status: Resolved (November 4, 2021).

  12. September 23, 2020 · CMOH Inspection

    Compliant

  13. September 10, 2020 · Quality Monitoring Visit

    Compliant

  14. August 19, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued August 19, 2020. Status: Resolved (September 10, 2020).

    • standard not recorded in the file

      Issued August 19, 2020. Status: Resolved (September 10, 2020).

    • standard not recorded in the file

      Issued August 19, 2020. Status: Resolved (September 10, 2020).

    • standard not recorded in the file

      Issued August 19, 2020. Status: Resolved (September 10, 2020).

    • standard not recorded in the file

      Issued August 19, 2020. Status: Resolved (September 10, 2020).

    • standard not recorded in the file

      Issued August 19, 2020. Status: Resolved (September 10, 2020).

    • standard not recorded in the file

      Issued August 19, 2020. Status: Resolved (September 10, 2020).

    • standard not recorded in the file

      Issued August 19, 2020. Status: Resolved (September 10, 2020).

  15. June 23, 2020 · Quality Monitoring Visit

    Compliant

  16. June 11, 2020 · Complaint Investigation

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued June 11, 2020. Fix by June 17, 2020. Status: Rectified (June 19, 2020).

  17. June 11, 2020 · Complaint Investigation

    Non-compliant

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued June 11, 2020. Fix by June 17, 2020. Status: Rectified (July 2, 2020).

  18. June 4, 2020 · Quality Monitoring Visit

    Compliant

  19. May 14, 2020 · CMOH Inspection

    Compliant

  20. May 13, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued May 13, 2020. Fix by May 14, 2020. Status: Rectified (May 25, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued May 13, 2020. Fix by May 14, 2020. Status: Rectified (May 25, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued May 13, 2020. Fix by May 14, 2020. Status: Rectified (August 21, 2020).

  21. April 7, 2020 · Consultation

    Not assessed (consultation)

  22. March 9, 2020 · Inspection

    Compliant

  23. April 17, 2019 · Inspection

    Compliant

  24. April 17, 2019 · Inspection

    Compliant

  25. May 9, 2018 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 1.3

      The care plan addresses the Client's needs, goals, and intervention details.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 1.7

      Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 6.3

      Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 14.1

      Oral care assistance and bathing frequency policies and procedures are implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued May 9, 2018. Status: Resolved (June 24, 2019).

  26. April 18, 2018 · Inspection

    Compliant

  27. October 31, 2017 · Inspection

    Compliant

  28. October 27, 2017 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Medicine Hat Care CommunityMedicine Hat · 126 units1.3 km80%4 of 5 visits
The Meadowlands Retirement ResidenceMedicine Hat · 129 units1.7 km25%1 of 4 visits
Meadow Ridge Seniors VillageMedicine Hat · 92 units1.9 km100%4 of 4 visits
Wellington Retirement Residence (the)Medicine Hat · 50 units1.9 km80%4 of 5 visits
Chinook VillageMedicine Hat · 175 units2.4 km0%0 of 2 visits
Core Association - SouthridgeMedicine Hat · 6 units2.9 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.