CareTrail

Type B (designated supportive living)

St. Teresa Place

Redstone, Calgary, Alberta. Operated by Covenant Care.

Visits since 2023
7
4 of 7 visits
Non-compliant visits since 2023
4
57% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
May 2026
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
266
City
Calgary
Sector
Northeast · Redstone
Address
10 Redstone Place NE, Calgary, Alberta, T3N0S7
Record source
ASTRAL (as the file gives it)
First and last visit on record
Apr 2017 to May 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. May 5, 2026 · CCHSS Investigation

    Compliant

  2. February 18, 2026 · Complaint Investigation

    Non-compliant

    • Safeguarding of Resident Property — Written processes for safeguarding property

      Evidence required of a maintained, implemented and written policy for the safeguarding of resident p

      Issued February 18, 2026. Fix by April 18, 2026. Status: Rectified (February 18, 2026).

    • Menu Requirements — Resident feedback for meals, fluids, and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued January 8, 2026. Fix by March 8, 2026. Status: Rectified (January 8, 2026).

  3. January 8, 2026 · Complaint Investigation

    Non-compliant

    • Menu Requirements — Resident feedback for meals, fluids, and snacks

      Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac

      Issued January 8, 2026. Fix by March 8, 2026. Status: Rectified (January 8, 2026).

  4. November 18, 2025 · CCHSS Inspection

    Non-compliant

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued November 18, 2025. Fix by February 10, 2026. Status: Rectified (November 18, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.

      Issued November 18, 2025. Fix by February 10, 2026. Status: Rectified (November 18, 2025).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued November 18, 2025. Fix by February 10, 2026. Status: Rectified (November 18, 2025).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued November 18, 2025. Fix by February 10, 2026. Status: Rectified (November 18, 2025).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued November 18, 2025. Fix by February 10, 2026. Status: Rectified (November 18, 2025).

    • Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.

      Issued November 18, 2025. Fix by February 10, 2026. Status: Rectified (November 18, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued November 18, 2025. Fix by February 10, 2026. Status: Rectified (November 18, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued November 18, 2025. Fix by February 10, 2026. Status: Rectified (November 18, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued November 18, 2025. Fix by February 10, 2026. Status: Rectified (November 18, 2025).

  5. September 25, 2025 · CCHSS Investigation

    Compliant

  6. January 26, 2023 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued January 26, 2023. Status: Resolved (April 10, 2023).

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued January 26, 2023. Status: Resolved (April 10, 2023).

  7. January 13, 2023 · Inspection

    Compliant

  8. November 28, 2022 · Quality Monitoring Visit

    Compliant

  9. June 7, 2022 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued June 7, 2022. Fix by June 9, 2022. Status: Rectified (June 9, 2022).

  10. June 7, 2022 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued June 7, 2022. Fix by June 30, 2022. Status: Rectified (June 13, 2022).

    • Nutritional Requirements — Quality and quantity of food, communication of menu/times

      Evidence required that residents are aware of the times that meals, fluids and snacks are served, an

      Issued June 7, 2022. Fix by June 30, 2022. Status: Rectified (June 13, 2022).

  11. January 24, 2022 · Quality Monitoring Visit

    Compliant

  12. April 19, 2021 · Quality Monitoring Visit

    Compliant

  13. April 8, 2021 · CMOH Inspection

    Compliant

  14. April 5, 2021 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued April 5, 2021. Status: Resolved (April 19, 2021).

  15. January 25, 2021 · Quality Monitoring Visit

    Compliant

  16. December 11, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued December 11, 2020. Status: Resolved (January 25, 2021).

  17. December 7, 2020 · CMOH Inspection

    Compliant

  18. October 21, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued October 21, 2020. Status: Resolved (January 25, 2021).

  19. October 6, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued October 6, 2020. Status: Resolved (January 25, 2021).

    • standard not recorded in the file

      Issued October 6, 2020. Status: Resolved (January 25, 2021).

  20. June 18, 2020 · Quality Monitoring Visit

    Compliant

  21. March 13, 2020 · Inspection

    Compliant

  22. March 13, 2020 · Inspection

    Compliant

  23. December 9, 2019 · Complaint Investigation

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued December 9, 2019. Fix by February 29, 2020. Status: Rectified (February 13, 2020).

  24. March 6, 2019 · Inspection

    Compliant

  25. March 6, 2019 · Inspection

    Compliant

  26. July 20, 2018 · CCHSS Audit

    Non-compliant

    • CCHSS standard 9.2

      Policies and procedures for Staff training are documented and implemented.

      Issued July 20, 2018. Status: Resolved (October 19, 2018).

    • CCHSS standard 9.3

      Policies and procedures for Staff training are documented and implemented.

      Issued July 20, 2018. Status: Resolved (October 19, 2018).

    • CCHSS standard 18.1

      Policy and procedure for responding to concerns about the Health Care provided.

      Issued July 20, 2018. Status: Resolved (October 19, 2018).

  27. March 20, 2018 · Complaint Investigation

    Compliant

  28. March 20, 2018 · Inspection

    Compliant

  29. August 31, 2017 · Inspection

    Non-compliant

    • Resident Safety and Security — Maintenance and inspection of security systems

      Evidence required that the security system is maintained, inspected and tested.

      Issued August 31, 2017. Fix by October 31, 2017. Status: Rectified (October 12, 2017).

  30. June 27, 2017 · CCHSS Audit

    Compliant

  31. April 4, 2017 · Inspection

    Non-compliant

    • Continuation of Services — Contingency plans

      Evidence required that the continuation of services plan includes provisions for loss of utilities,

      Issued April 4, 2017. Fix by June 30, 2017. Status: Rectified (June 16, 2017).

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued April 4, 2017. Fix by June 30, 2017. Status: Rectified (June 16, 2017).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Safeguarding of Resident Property — Written processes for safeguarding property?
  • How does the home meet: Menu Requirements — Resident feedback for meals, fluids, and snacks?
  • How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
  • How does the home meet: Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.?
  • How does the home meet: Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.?
  • How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Agecare SkypointeSkyview Ranch, Calgary · 160 units1.1 km53%8 of 15 visits
Multi Generational Housing and Community CentreSkyview Ranch, Calgary · 58 units1.6 km100%2 of 2 visits
Alberta Home Care LTD.Taradale, Calgary · 6 units5.6 km50%1 of 2 visits
Waverley House Personal Care Homes INC. #101Taradale, Calgary · 4 units5.8 km67%2 of 3 visits
Waverley House Personal Care Homes INC. #109Taradale, Calgary · 4 units5.8 km33%1 of 3 visits
Waverley House Personal Care Homes INC. #113Taradale, Calgary · 4 units5.8 km33%1 of 3 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.