CareTrail

Type B (designated supportive living)

Shepherd's Gardens

Tawa, Edmonton, Alberta. Operated by Shepherd's Care Foundation.

Visits since 2023
3
3 of 3 visits
Non-compliant visits since 2023
3
100% of visits
Open non-compliances
3
issued, in progress or ongoing
Last assessed visit
Apr 2026
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type B
Subtype
—
Units
45
City
Edmonton
District
Mill Woods and Meadows · Tawa
Address
6612 28 Avenue, Edmonton, Alberta, T6K2R1
Record source
ASTRAL (as the file gives it)
First and last visit on record
Jan 2014 to Apr 2026

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. April 8, 2026 · CCHSS Inspection

    Non-compliant

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued April 8, 2026. Fix by July 1, 2026. Status: Rectified (April 8, 2026).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued April 8, 2026. Fix by July 1, 2026. Status: Issued (April 8, 2026).

    • Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.

      Issued April 8, 2026. Fix by July 1, 2026. Status: Issued (April 8, 2026).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued April 8, 2026. Fix by July 1, 2026. Status: Rectified (April 8, 2026).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued April 8, 2026. Fix by July 1, 2026. Status: Rectified (April 8, 2026).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued April 8, 2026. Fix by July 1, 2026. Status: Rectified (April 8, 2026).

    • Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.

      Issued April 8, 2026. Fix by July 1, 2026. Status: Issued (April 8, 2026).

  2. January 15, 2026 · Complaint Investigation

    Non-compliant

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued January 15, 2026. Fix by January 15, 2026. Status: Rectified (January 16, 2026).

    • Resident Safety and Security — Mandatory reporting

      Submission required of completed Duty to Notify form(s) for the incident(s) discussed within one bus

      Issued January 15, 2026. Fix by January 15, 2026. Status: Rectified (January 16, 2026).

    • Continuation of Services — Practicability, communication, and review of plans

      Evidence required that the continuation of services plan is practical, identifies relevant supports,

      Issued January 15, 2026. Fix by January 15, 2026. Status: Rectified (January 16, 2026).

  3. September 17, 2024 · CCHSS Inspection

    Non-compliant

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued September 17, 2024. Fix by December 17, 2024. Status: Rectified (September 20, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued September 17, 2024. Fix by December 17, 2024. Status: Rectified (September 20, 2024).

    • Restraint Management and Secure Spaces — Documentation for restraint use.

      Issued September 17, 2024. Fix by December 17, 2024. Status: Rectified (September 20, 2024).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued September 17, 2024. Fix by December 17, 2024. Status: Rectified (September 20, 2024).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued September 17, 2024. Fix by December 17, 2024. Status: Rectified (September 20, 2024).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued September 17, 2024. Fix by December 17, 2024. Status: Rectified (September 20, 2024).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued September 17, 2024. Fix by December 17, 2024. Status: Rectified (September 20, 2024).

    • Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.

      Issued September 17, 2024. Fix by December 17, 2024. Status: Rectified (September 20, 2024).

    • Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.

      Issued September 17, 2024. Fix by December 17, 2024. Status: Rectified (September 20, 2024).

  4. December 6, 2022 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.2

      The care plan reflects the findings of the assessment and is kept up to date.

      Issued December 6, 2022. Status: Resolved (March 21, 2023).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued December 6, 2022. Status: Resolved (March 21, 2023).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued December 6, 2022. Status: Resolved (March 21, 2023).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued December 6, 2022. Status: Resolved (March 21, 2023).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued December 6, 2022. Status: Resolved (March 21, 2023).

    • CCHSS standard 15.1

      Policies and procedures regarding safe water temperatures are documented and implemented.

      Issued December 6, 2022. Status: Resolved (March 21, 2023).

    • CCHSS standard 16.1

      Policies and procedures regarding Restraint use are documented and implemented.

      Issued December 6, 2022. Status: Resolved (March 21, 2023).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued December 6, 2022. Status: Resolved (March 21, 2023).

  5. September 28, 2022 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued September 28, 2022. Fix by January 31, 2023. Status: Rectified (December 12, 2022).

  6. April 25, 2022 · Quality Monitoring Visit

    Compliant

  7. October 20, 2021 · CMOH Inspection

    Compliant

  8. October 20, 2021 · Inspection

    Compliant

  9. February 16, 2021 · Quality Monitoring Visit

    Compliant

  10. October 27, 2020 · Quality Monitoring Visit

    Compliant

  11. October 13, 2020 · Quality Monitoring Visit

    Compliant

  12. September 29, 2020 · Quality Monitoring Visit

    Compliant

  13. August 12, 2020 · CMOH Inspection

    Compliant

  14. May 21, 2020 · Quality Monitoring Visit

    Compliant

  15. April 1, 2020 · Consultation

    Not assessed (consultation)

  16. January 13, 2020 · Inspection

    Non-compliant

    • Duties of an Operator — Provide Inspection Results

      Provide evidence that information on inspection results have been provided to_x000D_ residents and their

      Issued January 13, 2020. Fix by January 31, 2020. Status: Rectified (January 16, 2020).

  17. January 13, 2020 · Inspection

    Non-compliant

    • Cleaning Requirements — Regularly scheduled cleaning of all areas

      Evidence required that the accommodation is cleaned on a regularly scheduled basis.

      Issued January 13, 2020. Fix by January 31, 2020. Status: Rectified (January 16, 2020).

  18. January 17, 2019 · Inspection

    Compliant

  19. January 17, 2019 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication and review of plans

      Evidence required that the continuation of services plan is communicated and made available to resid

      Issued January 17, 2019. Fix by February 28, 2019. Status: Rectified (February 5, 2019).

  20. January 22, 2018 · Inspection

    Compliant

  21. May 9, 2017 · CCHSS Audit

    Compliant

  22. January 18, 2017 · Inspection

    Non-compliant

    • Criminal Record Checks — Completion of criminal record checks

      <p>Evidence required that each employee, volunteer and service provider who provide services directl

      Issued January 18, 2017. Fix by January 31, 2018. Status: Rectified (January 20, 2017).

  23. January 22, 2016 · Inspection

    Compliant

  24. January 12, 2015 · Inspection

    Compliant

  25. January 29, 2014 · CCHSS Regular Audit

    Non-compliant

    • Communicable Disease and Infection Prevention and Control — Policies and processes are in place to address infection, prevention and control topics.

      (b) There shall be policies and processes in place which shall address, but are not limited to, the

      Issued January 29, 2014. Fix by April 2, 2014. Status: Rectified (October 10, 2014).

    • Medication Management — Medication management policies and processes are inclusive as defined by the Standards.

      (f) Medication management policies and processes include:_x000D_ _x000D_ - Simple and easy to unde

      Issued January 29, 2014. Fix by April 2, 2014. Status: Rectified (October 10, 2014).

    • Operational Processes — Policies and processes are in place as defined by the Standard.

      (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal

      Issued January 29, 2014. Fix by April 2, 2014. Status: Rectified (October 10, 2014).

  26. January 20, 2014 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Life Enrichment Services — Life Enrichment Services are provided as per Client's Care Plan.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.?
  • How does the home meet: Infection Prevention and Control — Staff have access to Infection Prevention and Control (IPC) equipment.?
  • How does the home meet: Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.?
  • How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?
  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Millwoods Shepherd's Care CentreTawa, Edmonton · 147 unitsunder 1 km67%2 of 3 visits
Allen Gray Continuing CareMill Woods Town Centre, Edmonton · 156 unitsunder 1 km75%6 of 8 visits
Residential and Support Services - WoodvaleHillview, Edmonton · 7 unitsunder 1 km0%0 of 1 visit
Residential and Support Services - MillhurstMeyokumin, Edmonton · 6 units1.3 km0%0 of 1 visit
Sakaw TerraceMeyokumin, Edmonton · 70 units1.4 km50%1 of 2 visits
Carepros Mill Woods 2Meyonohk, Edmonton · 5 units1.5 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.