CareTrail

Long-term care (Type A)

Shepherd's Care Eden House

Ermineskin, Edmonton, Alberta. Operated by Shepherd's Care Foundation.

Visits since 2023
2
1 of 2 visits
Non-compliant visits since 2023
1
50% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Nov 2025
Compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
53
City
Edmonton
District
Whitemud · Ermineskin
Address
2759 109 Street NW, Edmonton, Alberta, T6J5S4
Record source
ASTRAL (as the file gives it)
First and last visit on record
May 2019 to Nov 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. November 26, 2025 · CCHSS Investigation

    Compliant

  2. November 26, 2025 · CCHSS Inspection

    Non-compliant

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued November 26, 2025. Fix by March 2, 2026. Status: Rectified (November 26, 2025).

    • Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.

      Issued November 26, 2025. Fix by March 2, 2026. Status: Rectified (November 26, 2025).

    • Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued November 26, 2025. Fix by March 2, 2026. Status: Rectified (November 26, 2025).

    • Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.

      Issued November 26, 2025. Fix by March 2, 2026. Status: Rectified (November 26, 2025).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued November 26, 2025. Fix by February 23, 2026. Status: Rectified (November 26, 2025).

    • Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.

      Issued November 26, 2025. Fix by March 2, 2026. Status: Rectified (November 26, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued November 26, 2025. Fix by March 2, 2026. Status: Rectified (November 26, 2025).

    • Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      Issued November 26, 2025. Fix by March 2, 2026. Status: Rectified (November 26, 2025).

  3. December 12, 2022 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication, and review of plans

      Evidence required that the continuation of services plan is practical, identifies relevant supports,

      Issued December 12, 2022. Fix by December 31, 2022. Status: Rectified (December 19, 2022).

  4. November 10, 2022 · Complaint Investigation

    Compliant

  5. July 13, 2022 · CCHSS Audit

    Non-compliant

    • CCHSS standard 1.4

      Medical Status assessments are documented.

      Issued July 13, 2022. Status: Resolved (November 10, 2022).

    • CCHSS standard 1.8

      Client's Care Plan is reviewed.

      Issued July 13, 2022. Status: Resolved (November 10, 2022).

    • CCHSS standard 5.3

      Palliative and End-of-Life care documentation in Care Plan.

      Issued July 13, 2022. Status: Resolved (November 10, 2022).

    • CCHSS standard 8.1

      Policies and procedures regarding criminal record checks for staff and volunteers.

      Issued July 13, 2022. Status: Resolved (November 10, 2022).

    • CCHSS standard 10.1

      Managed risk agreements are documented and implemented.

      Issued July 13, 2022. Status: Resolved (November 10, 2022).

    • CCHSS standard 11.1

      Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued July 13, 2022. Status: Resolved (November 10, 2022).

    • CCHSS standard 12.1

      Policies and procedures in Medication Management are documented and implemented.

      Issued July 13, 2022. Status: Resolved (November 10, 2022).

    • CCHSS standard 16.3

      Documentation for restraint use.

      Issued July 13, 2022. Status: Resolved (November 10, 2022).

  6. May 13, 2022 · CMOH Inspection

    Compliant

  7. May 13, 2022 · Inspection

    Non-compliant

    • Window Coverings — Appropriate window coverings

      Evidence required that each resident room has adequate window coverings.

      Issued April 28, 2022. Fix by May 31, 2022. Status: Rectified (May 31, 2022).

  8. April 28, 2022 · CMOH Inspection

    Compliant

  9. April 28, 2022 · Inspection

    Non-compliant

    • Window Coverings — Appropriate window coverings

      Evidence required that each resident room has adequate window coverings.

      Issued April 28, 2022. Fix by May 31, 2022. Status: Rectified (May 31, 2022).

    • Safety Requirements — Accommodation in safe condition

      Evidence required that the accommodation and grounds are safe and free of hazards.

      Issued April 28, 2022. Fix by May 31, 2022. Status: Rectified (May 13, 2022).

    • Maintenance Requirements — Accommodation is maintained

      Evidence required that the accommodation, equipment and furnishings are well maintained and in good

      Issued April 28, 2022. Fix by May 31, 2022. Status: Rectified (May 11, 2022).

  10. May 19, 2021 · CMOH Inspection

    Compliant

  11. May 11, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued May 11, 2021. Fix by May 14, 2021. Status: Rectified (July 21, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued May 11, 2021. Fix by May 14, 2021. Status: Rectified (July 21, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued May 11, 2021. Fix by May 14, 2021. Status: Rectified (July 21, 2021).

  12. November 13, 2020 · CMOH Inspection

    Compliant

  13. November 9, 2020 · Quality Monitoring Visit

    Compliant

  14. October 27, 2020 · Complaint Investigation

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation

      Issued October 14, 2020. Fix by October 30, 2020. Status: Rectified (November 13, 2020).

  15. October 14, 2020 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued October 14, 2020. Fix by October 21, 2020. Status: Rectified (October 23, 2020).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Visitation

      Issued October 14, 2020. Fix by October 21, 2020. Status: Rectified (November 13, 2020).

  16. October 13, 2020 · Quality Monitoring Visit

    Non-compliant

    • standard not recorded in the file

      Issued October 13, 2020. Status: Resolved (November 9, 2020).

  17. May 8, 2020 · Consultation

    Not assessed (consultation)

  18. April 30, 2020 · Quality Monitoring Visit

    Compliant

  19. October 15, 2019 · Inspection

    Non-compliant

    • Duties of an Operator — Provide Inspection Results

      Provide evidence that information on inspection results have been provided to_x000D_ residents and their

      Issued October 15, 2019. Fix by October 31, 2019. Status: Rectified (October 18, 2019).

  20. October 15, 2019 · Inspection

    Non-compliant

    • Maintenance Requirements — Preventative and corrective maintenance

      Evidence required of a scheduled preventative maintenance and repair program.

      Issued October 15, 2019. Fix by January 31, 2020. Status: Rectified (November 26, 2019).

    • Certificate — Certificate is posted

      Evidence required that your current certificate has been posted in a prominent place within the acco

      Issued October 15, 2019. Fix by October 31, 2019. Status: Rectified (October 15, 2019).

    • Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system

      Evidence required that the emergency call/communication system is maintained, inspected and tested.

      Issued October 15, 2019. Fix by January 31, 2020. Status: Rectified (November 22, 2019).

  21. May 1, 2019 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
  • How does the home meet: Quality Improvement Reporting — Policies and procedures for tracking incidents and near-misses are documented and implemented.?
  • How does the home meet: Infection Prevention and Control — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.?
  • How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented in Client's chart and Care Plan.?
  • How does the home meet: Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.?
  • How does the home meet: Palliative Care and End-of-Life Care — Palliative Care and End-of-Life care documentation in Care Plan.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
St. Joseph's Auxiliary HospitalErmineskin, Edmonton · 188 unitsunder 1 km100%6 of 6 visits
St. Joseph's Auxiliary Hospital HospiceErmineskin, Edmontonunder 1 km100%1 of 1 visit
Alberta Life Care Housing FoundationSteinhauer, Edmonton · 58 unitsunder 1 km60%3 of 5 visits
In and Out Home Care Rehabilitation LTD. House #7Ermineskin, Edmonton · 6 units1.0 km50%1 of 2 visits
The Sisters of Charity of Providence of Western CanadaSweet Grass, Edmonton · 47 units1.9 km100%2 of 2 visits
Willow Cottage INC.Twin Brooks, Edmonton · 10 units2.8 km100%1 of 1 visit

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.