Type B (designated supportive living)

Rocky Ridge Retirement Community

Rocky Ridge, Calgary, Alberta. Operated by Signature Living (Rocky Ridge) Management INC..

Visits since 2023: 3; 1 of 3 visits
Non-compliant visits since 2023: 1; 33% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Jan 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 29
City: Calgary
Sector: Northwest · Rocky Ridge
Address: 10715 Rocky Ridge Boulevard NW, Calgary, Alberta, T3G4G1
Record source: ASTRAL (as the file gives it)
First and last visit on record: Sep 2013 to Jan 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

January 23, 2025 · CCHSS Inspection
Non-compliant
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued January 23, 2025. Fix by April 17, 2025. Status: Rectified (January 24, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued January 23, 2025. Fix by April 17, 2025. Status: Rectified (January 24, 2025).
- Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
  Issued January 23, 2025. Fix by April 17, 2025. Status: Rectified (January 24, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued January 23, 2025. Fix by April 17, 2025. Status: Rectified (January 24, 2025).
- Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.
  Issued January 23, 2025. Fix by April 17, 2025. Status: Rectified (January 24, 2025).
- Restraint Management and Secure Spaces — Documentation for restraint use.
  Issued January 23, 2025. Fix by April 17, 2025. Status: Rectified (January 24, 2025).
- Restraint Management and Secure Spaces — Policies and procedures for Secure Spaces are documented and implemented.
  Issued January 23, 2025. Fix by April 17, 2025. Status: Rectified (January 24, 2025).
- Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
  Issued January 23, 2025. Fix by April 17, 2025. Status: Rectified (January 24, 2025).
July 17, 2023 · Inspection
Compliant
March 22, 2023 · Complaint Investigation
Compliant
December 8, 2022 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued December 8, 2022. Status: Resolved (February 17, 2023).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued December 8, 2022. Status: Resolved (February 17, 2023).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued December 8, 2022. Status: Resolved (February 17, 2023).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued December 8, 2022. Status: Resolved (February 17, 2023).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued December 8, 2022. Status: Resolved (February 17, 2023).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued December 8, 2022. Status: Resolved (February 17, 2023).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued December 8, 2022. Status: Resolved (February 17, 2023).
September 7, 2022 · Inspection
Non-compliant
- Water Temperature — Safe water temperatures
  Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
  Issued September 7, 2022. Fix by September 19, 2022. Status: Rectified (September 23, 2022).
April 6, 2022 · Quality Monitoring Visit
Compliant
February 22, 2022 · Quality Monitoring Visit
Compliant
November 24, 2020 · CMOH Inspection
Compliant
November 24, 2020 · Complaint Investigation
Compliant
March 30, 2020 · Consultation
Not assessed (consultation)
September 11, 2019 · Inspection
Compliant
September 11, 2019 · Inspection
Compliant
September 12, 2018 · Inspection
Non-compliant
- Duties of an Operator — Provide Copies of Process to Address Requests and Concerns
  Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to
  Issued September 12, 2018. Fix by October 31, 2018. Status: Rectified (September 19, 2018).
- Duties of an Operator — Establish a Written Process for Addressing Concerns
  Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
  Issued September 12, 2018. Fix by October 31, 2018. Status: Rectified (September 19, 2018).
September 12, 2018 · Inspection
Compliant
September 18, 2017 · Inspection
Compliant
October 19, 2016 · CCHSS Audit
Compliant
September 30, 2016 · Inspection
Compliant
September 1, 2015 · Inspection
Compliant
September 12, 2014 · Inspection
Compliant
November 25, 2013 · CCHSS Regular Audit
Non-compliant
- Client/Family Involvement in Care Planning — Policies & processes for client involvement & with clients permission others in care planning.
  (a) There are policies and processes in place which support, promote, and permit client involvement
  Issued November 25, 2013. Fix by January 27, 2014. Status: Rectified (July 8, 2014).
- Communicable Disease and Infection Prevention and Control — Policies and processes are in place to address infection, prevention and control topics.
  (b) There shall be policies and processes in place which shall address, but are not limited to, the
  Issued November 25, 2013. Fix by January 27, 2014. Status: Rectified (July 8, 2014).
- Communicable Disease and Infection Prevention and Control — Policies and processes for storage & disposal of cleaners, bio hazardous waste and medical supplies.
  (c) There shall be policies and processes in place which shall address but are not limited to the fo
  Issued November 25, 2013. Fix by January 27, 2014. Status: Rectified (July 8, 2014).
- Communicable Disease and Infection Prevention and Control — Services are provided in accordance with all communicable disease, & IPC standards issued by AH .
  (a) Continuing care health services shall be provided in accordance with all communicable disease an
  Issued November 25, 2013. Fix by January 27, 2014. Status: Rectified (July 8, 2014).
- Integrated Care Planning — Care plan will be inclusive as defined by the Standards.
  (b) The documented care plan shall include:_x000D_ - Results of assessments for the purpose of app
  Issued November 25, 2013. Fix by January 27, 2014. Status: Rectified (July 8, 2014).
- Operational Processes — Policies and processes are in place as defined by the Standard.
  (b) Operational policies and processes shall include, but are not limited to:_x000D_ - Client heal
  Issued November 25, 2013. Fix by January 27, 2014. Status: Rectified (July 8, 2014).
- Quality Improvement — Facility/program has a quality improvement program as defined by the Standards.
  (a) The facility or program has an established quality improvement program that includes:_x000D_ -
  Issued November 25, 2013. Fix by January 27, 2014. Status: Rectified (July 8, 2014).
September 10, 2013 · Inspection
Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
How does the home meet: Palliative Care and End-of-Life Care — Palliative/End-of-Life Care health care providers have access to client health information.?
How does the home meet: Restraint Management and Secure Spaces — Documentation for restraint use.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Manor Village at Rocky Ridge (the)Rocky Ridge, Calgary · 113 units	Assisted living	under 1 km	67%2 of 3 visits
Proverbium Homes IIITuscany, Calgary · 4 units	Type B (designated supportive living)	1.5 km	50%1 of 2 visits
Scenic Acres Retirement ResidenceScenic Acres, Calgary · 26 units	Type B (designated supportive living)	2.7 km	67%4 of 6 visits
Scenic GrandeScenic Acres, Calgary · 270 units	Assisted living	2.7 km	75%3 of 4 visits
Rgc Health Care 1Citadel, Calgary · 4 units	Type B (designated supportive living)	2.8 km	33%1 of 3 visits
Companionate Homes LTD.Arbour Lake, Calgary · 4 units	Group home	3.5 km	—no visits in the window

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.