Type B (designated supportive living)

Monterey Seniors Village

Monterey Park, Calgary, Alberta. Operated by Monterey Seniors Village 3 LP.

Visits since 2023: 2; 1 of 2 visits
Non-compliant visits since 2023: 1; 50% of visits
Open non-compliances: 0; issued, in progress or ongoing
Last assessed visit: Mar 2025; Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type: Continuing Care Home Type B
Subtype: —
Units: 107
City: Calgary
Sector: Northeast · Monterey Park
Address: 4288 Catalina Boulevard NE, Calgary, Alberta, T1Y7J5
Record source: ASTRAL (as the file gives it)
First and last visit on record: Feb 2017 to Mar 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

March 12, 2025 · CCHSS Inspection
Non-compliant
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
  Issued March 12, 2025. Fix by June 12, 2025. Status: Rectified (March 12, 2025).
- Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.
  An operator must establish, implement, and maintain documented emergency preparedness, pandemic, and
  Issued March 12, 2025. Fix by June 12, 2025. Status: Rectified (March 12, 2025).
- Staff Training — Policies and procedures for Staff training are documented and implemented.
  Issued March 12, 2025. Fix by June 12, 2025. Status: Rectified (March 12, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.
  Issued March 12, 2025. Fix by June 12, 2025. Status: Rectified (March 12, 2025).
- Medication Management — Policies and procedures in Medication Management are documented and implemented.
  Issued March 12, 2025. Fix by June 12, 2025. Status: Rectified (March 12, 2025).
- Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
  Issued March 12, 2025. Fix by June 12, 2025. Status: Rectified (March 12, 2025).
- Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Documented bathing preference in Care Plan.
  Issued March 12, 2025. Fix by June 12, 2025. Status: Rectified (March 12, 2025).
- Staff Training — Training materials are current.
  An operator must ensure that training materials are current in relation to the legislation, regulati
  Issued March 12, 2025. Fix by June 12, 2025. Status: Rectified (March 12, 2025).
March 2, 2023 · Inspection
Compliant
August 23, 2022 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued August 23, 2022. Status: Resolved (October 21, 2022).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued August 23, 2022. Status: Resolved (October 21, 2022).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued August 23, 2022. Status: Resolved (October 21, 2022).
April 26, 2022 · Quality Monitoring Visit
Compliant
February 9, 2022 · Quality Monitoring Visit
Compliant
September 28, 2021 · Quality Monitoring Visit
Compliant
March 25, 2021 · CMOH Inspection
Non-compliant
- COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces
  Issued March 25, 2021. Fix by March 29, 2021. Status: Rectified (March 25, 2021).
March 23, 2021 · CCHSS Audit
Non-compliant
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued March 23, 2021. Status: Resolved (September 13, 2021).
- CCHSS standard 8.1
  Policies and procedures regarding criminal record checks for staff and volunteers.
  Issued March 23, 2021. Status: Resolved (September 13, 2021).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued March 23, 2021. Status: Resolved (September 13, 2021).
- CCHSS standard 15.1
  Policies and procedures regarding safe water temperatures are documented and implemented.
  Issued March 23, 2021. Status: Resolved (September 13, 2021).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued March 23, 2021. Status: Resolved (September 13, 2021).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued March 23, 2021. Status: Resolved (September 13, 2021).
November 25, 2020 · Complaint Investigation
Compliant
September 24, 2020 · Quality Monitoring Visit
Compliant
July 20, 2020 · Quality Monitoring Visit
Compliant
June 24, 2020 · CMOH Inspection
Compliant
May 5, 2020 · Quality Monitoring Visit
Compliant
April 8, 2020 · Consultation
Not assessed (consultation)
February 6, 2020 · Inspection
Compliant
February 6, 2020 · Inspection
Compliant
February 8, 2019 · Inspection
Compliant
February 8, 2019 · Inspection
Compliant
January 29, 2019 · CCHSS Audit
Non-compliant
- CCHSS standard 1.2
  The care plan reflects the findings of the assessment and is kept up to date.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 1.3
  The care plan addresses the Client's needs, goals, and intervention details.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 1.8
  Client's Care Plan is reviewed.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 8.1
  Policies and procedures regarding criminal record checks for staff and volunteers.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 9.2
  Policies and procedures for Staff training are documented and implemented.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 10.1
  Managed risk agreements are documented and implemented.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 11.1
  Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 12.1
  Policies and procedures in Medication Management are documented and implemented.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 16.1
  Policies and procedures regarding Restraint use are documented and implemented.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 16.3
  Documentation for restraint use.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 16.4
  Policies and procedures for Secure Spaces are documented and implemented.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 16.5
  Secure Space usage is documented and reviewed by the Interdisciplinary Team.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
- CCHSS standard 16.6
  Secure Space usage is documented in Client's chart and Care Plan.
  Issued January 29, 2019. Status: Resolved (July 12, 2019).
February 20, 2018 · Inspection
Compliant
July 18, 2017 · Inspection
Non-compliant
- Maintenance Requirements — Preventative and corrective maintenance
  Evidence required of a scheduled preventative maintenance and repair program.
  Issued July 18, 2017. Fix by October 31, 2017. Status: Rectified (October 24, 2017).
- Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
  Evidence required that the emergency call/communication system is maintained, inspected and tested.
  Issued July 18, 2017. Fix by October 31, 2017. Status: Rectified (October 24, 2017).
- Menu Requirements — Record of meals served
  Evidence required of meals served and substitutions made.
  Issued July 18, 2017. Fix by August 31, 2017. Status: Rectified (August 23, 2017).
- Continuation of Services — Practicability, communication and review of plans
  Evidence required that the continuation of services plan is communicated and made available to resid
  Issued July 18, 2017. Fix by November 30, 2017. Status: Rectified (October 25, 2017).
February 15, 2017 · Inspection
Non-compliant
- Personal Choice Services — Appropriate areas, qualifications, and resident needs considered
  Evidence required of the personal choice service provider's certificate or licence. Evidence require
  Issued February 15, 2017. Fix by March 31, 2017. Status: Rectified (February 21, 2017).

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.?
How does the home meet: Continuity of Health Care — Documented emergency preparedness, pandemic and contingency plan.?
How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
How does the home meet: Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Oral care assistance and bathing frequency policies and procedures are implemented.?
How does the home meet: Medication Management — Policies and procedures in Medication Management are documented and implemented.?
How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

Home	Type	Distance	Non-compliant
Proverbium Homes ITemple, Calgary · 4 units	Type B (designated supportive living)	under 1 km	50%1 of 2 visits
Sisters Care HomeTemple, Calgary · 4 units	Type B (designated supportive living)	1.0 km	67%2 of 3 visits
New Horizon Homes 1Temple, Calgary · 4 units	Type B (designated supportive living)	1.3 km	100%1 of 1 visit
Robins Quality Care Services - TemplewoodTemple, Calgary · 4 units	Type B (designated supportive living)	1.5 km	67%2 of 3 visits
Templemont GardensTemple, Calgary · 70 units	Type B (designated supportive living)	1.6 km	80%4 of 5 visits
Proverbium Homes IVMonterey Park, Calgary · 4 units	Type B (designated supportive living)	1.9 km	50%1 of 2 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.