CareTrail

Long-term care (Type A)

Milk River Health Centre

Milk River, Alberta. Operated by Alberta Health Services.

Visits since 2023
2
2 of 2 visits
Non-compliant visits since 2023
2
100% of visits
Open non-compliances
0
issued, in progress or ongoing
Last assessed visit
Dec 2025
Non-compliant

Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.

About this home

Type
Continuing Care Home Type A
Subtype
—
Units
22
City
Milk River
Address
517 Centre Avenue East, Milk River, Alberta, T0K1M0
Record source
ASTRAL (as the file gives it)
First and last visit on record
Feb 2014 to Dec 2025

Every visit on record

Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.

  1. December 3, 2025 · CCHSS Inspection

    Non-compliant

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued December 3, 2025. Fix by February 25, 2026. Status: Rectified (December 3, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued December 3, 2025. Fix by February 25, 2026. Status: Rectified (December 3, 2025).

    • Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.

      Issued December 3, 2025. Fix by February 25, 2026. Status: Rectified (December 3, 2025).

    • Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued December 3, 2025. Fix by February 25, 2026. Status: Rectified (December 3, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued December 3, 2025. Fix by February 25, 2026. Status: Rectified (December 3, 2025).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued December 3, 2025. Fix by February 25, 2026. Status: Rectified (December 3, 2025).

    • Continuity of Health Care — Emergency preparedness, pandemic, contingency plans mitigate risks, are reviewed and communicated.

      Issued December 3, 2025. Fix by February 25, 2026. Status: Rectified (December 3, 2025).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued December 3, 2025. Fix by February 25, 2026. Status: Rectified (December 3, 2025).

  2. August 15, 2023 · CCHSS Audit

    Non-compliant

    • Restraint Management — Documentation for restraint use.

      Issued March 2, 2020. Fix by March 31, 2024. Status: Rectified (May 8, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued August 15, 2023. Fix by November 7, 2023. Status: Rectified (January 8, 2024).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued August 15, 2023. Fix by March 31, 2024. Status: Rectified (May 8, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued August 15, 2023. Fix by March 31, 2024. Status: Rectified (March 7, 2024).

    • Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.

      Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on

      Issued March 2, 2020. Fix by March 31, 2024. Status: Rectified (March 7, 2024).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued August 15, 2023. Fix by November 7, 2023. Status: Rectified (December 18, 2023).

    • Staff Training — Documented compliance to training.

      An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.

      Issued August 15, 2023. Fix by March 31, 2024. Status: Rectified (March 7, 2024).

    • Nutrition and Hydration Management — Nutrition and hydration interventions reviewed and documented in Care Plan.

      An operator must ensure that the directions for nutrition and hydration interventions for a Client a

      Issued August 15, 2023. Fix by November 7, 2023. Status: Rectified (January 6, 2024).

    • Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.

      Issued March 2, 2020. Fix by November 7, 2023. Status: Rectified (January 8, 2024).

    • Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a

      Issued August 15, 2023. Fix by November 7, 2023. Status: Rectified (December 18, 2023).

    • Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued August 15, 2023. Fix by March 31, 2024. Status: Rectified (March 7, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued August 15, 2023. Fix by November 7, 2023. Status: Rectified (January 8, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued August 15, 2023. Fix by March 31, 2024. Status: Rectified (March 7, 2024).

    • Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for assistance with oral care.

      The policies and procedures in 14.1(a) must provide the client with the opportunity for assistance w

      Issued August 15, 2023. Fix by November 7, 2023. Status: Rectified (December 18, 2023).

    • Quality Improvement and Reporting — Reporting reportable incidents.

      Reportable incidents must be reported in accordance with the process and guidelines set out by the M

      Issued August 15, 2023. Fix by November 7, 2023. Status: Rectified (December 18, 2023).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued August 15, 2023. Fix by November 7, 2023. Status: Rectified (December 18, 2023).

    • Medication Management — Policies and procedures in Medication Management are documented and implemented.

      Issued August 15, 2023. Fix by November 7, 2023. Status: Rectified (January 6, 2024).

    • Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.

      Issued August 15, 2023. Fix by November 7, 2023. Status: Rectified (January 8, 2024).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued August 15, 2023. Fix by March 31, 2024. Status: Rectified (March 7, 2024).

    • Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.

      Issued March 2, 2020. Fix by November 7, 2023. Status: Rectified (January 8, 2024).

    • Restraint Management — Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued March 2, 2020. Fix by November 7, 2023. Status: Rectified (January 8, 2024).

  3. November 30, 2022 · Inspection

    Non-compliant

    • Continuation of Services — Practicability, communication, and review of plans

      Evidence required that the continuation of services plan is practical, identifies relevant supports,

      Issued November 30, 2022. Fix by May 31, 2023. Status: Rectified (May 26, 2023).

    • Privacy and Personal Information — Protection of information and privacy

      Evidence required that the privacy and personal information of residents are protected.

      Issued November 30, 2022. Fix by May 31, 2023. Status: Rectified (May 26, 2023).

    • Resident Safety and Security — Incident reporting

      Please submit completed reportable incident form for the incident on DATE within one business day.

      Issued November 30, 2022. Fix by December 5, 2022. Status: Rectified (December 7, 2022).

  4. November 24, 2021 · Quality Monitoring Visit

    Compliant

  5. May 7, 2021 · CMOH Inspection

    Non-compliant

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Enhanced Cleaning

      Issued May 7, 2021. Fix by May 10, 2021. Status: Rectified (May 11, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Entry Screening Process

      Issued May 7, 2021. Fix by May 10, 2021. Status: Rectified (May 11, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — COVID Outbreak Policies, Procedures and Implementation

      Issued May 7, 2021. Fix by May 10, 2021. Status: Rectified (May 11, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Shared Spaces

      Issued May 7, 2021. Fix by May 10, 2021. Status: Rectified (May 11, 2021).

    • COVID-19 Chief Medical Officer of Health Orders Expectations Not Met — Personal Protective Equipment

      Issued May 7, 2021. Fix by May 10, 2021. Status: Rectified (May 11, 2021).

  6. April 6, 2020 · Consultation

    Not assessed (consultation)

  7. March 2, 2020 · CCHSS Audit

    Non-compliant

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (June 25, 2020).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on reporting unsafe equipment not owned by Operator.

      Where an operator uses assistive equipment that it does not own for the purpose of providing health

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (July 7, 2020).

    • Assistive Equipment, Technology And Medical/Surgical Supplies — Policies and procedures on reporting unsafe equipment not owned by Operator.

      Where an operator uses assistive equipment that it does not own for the purpose of providing health

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (August 28, 2020).

    • Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 9, 2021).

    • Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.

      The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 9, 2021).

    • Palliative and End-Of-Life Care — Palliative and End-of-Life care documentation in Care Plan.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 9, 2021).

    • Quality Improvement and Reporting — Policies and procedures for reportable incidents are documented and implemented.

      An operator must establish, implement and maintain documented policies and procedures for the preven

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 9, 2021).

    • Restraint Management — Documentation for restraint use.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (May 8, 2024).

    • Restraint Management — Policies and procedures for Secure Spaces are documented and implemented.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (January 8, 2024).

    • Restraint Management — Policies and procedures regarding Restraint use are documented and implemented.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 14, 2021).

    • Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.

      Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (March 7, 2024).

    • Restraint Management — Secure Space usage is documented and reviewed by the Interdisciplinary Team.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (January 8, 2024).

    • Restraint Management — Secure Space usage is documented in Client's chart and Care Plan.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (January 8, 2024).

    • Risk Management — Managed risk agreements are documented and implemented.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (August 17, 2020).

    • Staff Training — Policies and procedures for Staff training are documented and implemented.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (June 25, 2020).

    • Standardized Assessment and Person-Centred Care Planning — An appropriate assessment tool for Client's Health Care needs is used.

      An operator must ensure that a client's health care needs are assessed using the appropriate InterRA

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 14, 2021).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (August 28, 2020).

    • Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 14, 2021).

    • Standardized Assessment and Person-Centred Care Planning — Client's or representative's lack of participation in the Care Plan is documented.

      Where a client or the client's legal representative, if applicable, is unable or unwilling to partic

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 14, 2021).

    • Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (August 28, 2020).

    • Standardized Assessment and Person-Centred Care Planning — Physician or Nurse Practitioner reviews the Care Plan.

      An operator of a long-term care facility must ensure that the client's responsible Physician or Nurs

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 14, 2021).

    • Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 14, 2021).

    • Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.

      Issued March 2, 2020. Fix by June 1, 2020. Status: Rectified (April 14, 2021).

  8. February 12, 2020 · Inspection

    Compliant

  9. February 12, 2020 · Inspection

    Compliant

  10. February 19, 2019 · Inspection

    Compliant

  11. February 19, 2019 · Inspection

    Compliant

  12. February 6, 2018 · Inspection

    Compliant

  13. February 14, 2017 · Inspection

    Compliant

  14. February 17, 2016 · Inspection

    Compliant

  15. February 9, 2015 · Inspection

    Compliant

  16. February 5, 2014 · Inspection

    Compliant

Questions to ask on a visit

Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.

  • How does the home meet: Staff Training — Documented compliance to training.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.?
  • How does the home meet: Restraint Management and Secure Spaces — Restraint use is reviewed by the Interdisciplinary Team.?
  • How does the home meet: Restraint Management and Secure Spaces — Secure Space usage is documented and reviewed by the Interdisciplinary Team.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
  • How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.?

Homes nearby

Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.

HomeDistanceNon-compliant
Prairie Rose LodgeMilk River · 35 unitsunder 1 km67%2 of 3 visits
Raymond Health CentreRaymond · 5 units54 km100%11 of 11 visits
Ridgeview LodgeRaymond · 50 units54 km100%4 of 4 visits
Diamond Willow LodgeMagrath · 51 units64 km100%2 of 2 visits
Good Samaritan Society Garden VistaMagrath · 35 units64 km—no visits in the window
Clearview LodgeTaber · 57 units71 km100%3 of 3 visits

Find homes near any postal code

Check the government’s record

Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).

Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.