Long-term care (Type A)
Raymond Health Centre
Raymond, Alberta. Operated by Alberta Health Services.
- Visits since 2023
- 11
- 11 of 11 visits
- Non-compliant visits since 2023
- 11
- 100% of visits
- Open non-compliances
- 32
- issued, in progress or ongoing
- Last assessed visit
- Jun 2026
- Non-compliant
Visits from January 1, 2023 to July 6, 2026, the comparison window. Only visits that assessed compliance are counted; consultations are not. Open means issued, in progress or ongoing when the file was taken; the other counts cover every year.
About this home
- Type
- Continuing Care Home Type A
- Subtype
- —
- Units
- 5
- City
- Raymond
- Address
- 150 N 4 Street East, Raymond, Alberta, T0K2S0
- Record source
- ASTRAL (as the file gives it)
- First and last visit on record
- Mar 2014 to Jun 2026
Every visit on record
Newest first. A visit that found nothing says so. Each finding shows the standard it was cited under, when it was issued, the date by which it had to be fixed, and where it stands.
June 4, 2026 · CCHSS Inspection
Non-compliant
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 29, 2025. Fix by July 17, 2026. Status: In Progress (October 29, 2025).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 29, 2025. Fix by July 17, 2026. Status: In Progress (October 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued October 29, 2025. Fix by July 17, 2026. Status: In Progress (October 29, 2025).
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.
Issued October 29, 2025. Fix by July 17, 2026. Status: In Progress (October 29, 2025).
April 9, 2026 · CCHSS Inspection
Non-compliant
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.
Issued October 29, 2025. Fix by April 6, 2026. Status: In Progress (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 29, 2025. Fix by April 6, 2026. Status: In Progress (October 29, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued October 29, 2025. Fix by April 6, 2026. Status: In Progress (October 29, 2025).
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 29, 2025. Fix by April 6, 2026. Status: In Progress (October 29, 2025).
March 5, 2026 · CCHSS Inspection
Non-compliant
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 29, 2025. Fix by April 6, 2026. Status: In Progress (October 29, 2025).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued October 29, 2025. Fix by April 6, 2026. Status: In Progress (October 29, 2025).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.
Issued October 29, 2025. Fix by April 6, 2026. Status: In Progress (October 29, 2025).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 29, 2025. Fix by April 6, 2026. Status: In Progress (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued October 29, 2025. Fix by April 6, 2026. Status: Rectified (October 29, 2025).
February 4, 2026 · CCHSS Inspection
Non-compliant
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 29, 2025. Fix by November 7, 2025. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 29, 2025. Fix by November 28, 2025. Status: In Progress (October 29, 2025).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued October 29, 2025. Fix by November 7, 2025. Status: Rectified (October 29, 2025).
February 2, 2026 · Inspection
Non-compliant
Social or Leisure Activities — Resident needs, feedback and opinions considered
Evidence required that residents' opinions have been considered in the planning of social or leisure
Issued February 2, 2026. Fix by April 30, 2026. Status: Rectified (February 2, 2026).
Family and Resident Involvement — Resident involvement in decision making
Evidence required of involvement of residents, representatives and family members in decisions that
Issued February 2, 2026. Fix by April 30, 2026. Status: Rectified (February 2, 2026).
Continuation of Services — Practicability, communication, and review of plans
Evidence required that the continuation of services plan is practical, identifies relevant supports,
Issued February 2, 2026. Fix by April 30, 2026. Status: Rectified (February 2, 2026).
Menu Requirements — Resident consultation on meal times
Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and
Issued February 2, 2026. Fix by April 30, 2026. Status: Rectified (February 2, 2026).
Menu Requirements — Resident feedback into meals, fluids, and snacks
Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
Issued February 2, 2026. Fix by April 30, 2026. Status: Rectified (February 2, 2026).
Family and Resident Involvement — Communication with residents and representatives
Evidence required of communication with residents and their representatives about matters that impac
Issued February 2, 2026. Fix by April 30, 2026. Status: Rectified (February 2, 2026).
Family and Resident Involvement — Requirements when no resident and family council in place
Evidence required that the operator achieves the purposes of a resident and family council when ther
Issued February 2, 2026. Fix by April 30, 2026. Status: Rectified (February 2, 2026).
Nutritional Requirements — Quality and quantity of food, communication of menu/times
Evidence required that residents are aware of the times that meals, fluids and snacks are served, an
Issued February 2, 2026. Fix by April 30, 2026. Status: Rectified (February 2, 2026).
January 8, 2026 · CCHSS Inspection
Non-compliant
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued October 29, 2025. Fix by November 7, 2025. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 29, 2025. Fix by November 28, 2025. Status: In Progress (October 29, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 29, 2025. Fix by November 7, 2025. Status: Rectified (October 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
December 3, 2025 · CCHSS Inspection
Non-compliant
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued October 29, 2025. Fix by November 7, 2025. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 29, 2025. Fix by November 7, 2025. Status: Rectified (October 29, 2025).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 29, 2025. Fix by November 28, 2025. Status: In Progress (October 29, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
November 12, 2025 · CCHSS Inspection
Non-compliant
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued October 29, 2025. Fix by November 7, 2025. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 29, 2025. Fix by November 7, 2025. Status: Rectified (October 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 29, 2025. Fix by November 28, 2025. Status: In Progress (October 29, 2025).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
October 29, 2025 · CCHSS Inspection
Non-compliant
Standardized Assessment and Person-Centred Care Planning — The care plan reflects the findings of the assessment and is kept up to date.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Reporting reportable incidents.
Issued October 29, 2025. Fix by November 28, 2025. Status: In Progress (October 29, 2025).
Restraint Management and Secure Spaces — Policies and procedures regarding Restraint use are documented and implemented.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Restraint Management and Secure Spaces — Documentation for restraint use.
Issued October 29, 2025. Fix by November 28, 2025. Status: Rectified (October 29, 2025).
Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Concerns Resolution on Health Care — Policy and procedure for responding to concerns about the Health Care provided.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued October 29, 2025. Fix by January 21, 2026. Status: In Progress (October 29, 2025).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued October 29, 2025. Fix by November 7, 2025. Status: Rectified (October 29, 2025).
Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Oral Care Assistance and Bathing Frequency in Continuing Care Homes — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
Issued October 29, 2025. Fix by January 21, 2026. Status: Rectified (October 29, 2025).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued October 29, 2025. Fix by November 7, 2025. Status: Rectified (October 29, 2025).
September 13, 2023 · Inspection
Non-compliant
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued September 13, 2023. Fix by September 14, 2023. Status: Rectified (March 7, 2024).
Water Temperature — Therapeutic tub temperature checks
Evidence required of the testing of the temperature of the hottest flowing water from each therapeut
Issued September 13, 2023. Fix by March 31, 2024. Status: Rectified (March 29, 2024).
March 6, 2023 · CCHSS Audit
Non-compliant
Standardized Assessment and Person-Centred Care Planning — Medical Status assessments are documented.
Issued March 6, 2023. Fix by August 31, 2023. Status: Rectified (September 28, 2023).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is created and reviewed by an Interdisciplinary Team conference.
Issued March 6, 2023. Fix by August 31, 2023. Status: Rectified (August 29, 2023).
Safe Bath and Shower Water Temperature — Policies and procedures for water supply system and temperature checks
Issued March 6, 2023. Fix by October 20, 2023. Status: Rectified (March 6, 2024).
Oral Care Assistance and Bathing Frequency — Policies and procedures to provide Clients the opportunity for bathing at a minimum of twice a week.
The policies and procedures in 14.1(b) must provide the client with the opportunity for bathing at a
Issued March 6, 2023. Fix by August 31, 2023. Status: Rectified (August 29, 2023).
Staff Training — Documented compliance to training.
An operator must document compliance with the requirements in 9.1, 9.2, and 9.3.
Issued March 6, 2023. Fix by October 20, 2023. Status: Rectified (February 9, 2024).
Staff Training — Policies and procedures for Staff training are documented and implemented.
Issued March 6, 2023. Fix by October 20, 2023. Status: Rectified (February 9, 2024).
Safe Bath and Shower Water Temperature — Policies and procedures regarding safe water temperatures are documented and implemented.
Issued March 6, 2023. Fix by October 20, 2023. Status: Rectified (March 5, 2024).
Standardized Assessment and Person-Centred Care Planning — The care plan addresses the Client's needs, goals, and intervention details.
Issued March 6, 2023. Fix by October 20, 2023. Status: Rectified (October 16, 2023).
Medication Management — Policies and procedures in Medication Management are documented and implemented.
Issued March 6, 2023. Fix by October 20, 2023. Status: Rectified (October 16, 2023).
Standardized Assessment and Person-Centred Care Planning — Client and/or Client's legal representative participate in the development and review of Care Plan.
Issued March 6, 2023. Fix by August 31, 2023. Status: Rectified (August 29, 2023).
Restraint Management — Restraint use is reviewed by the Interdisciplinary Team.
Operator must ensure that when a restraint is used, it is reviewed by the Interdisciplinary Team on
Issued March 6, 2023. Fix by October 20, 2023. Status: Rectified (October 16, 2023).
Risk Management — Managed risk agreements are documented and implemented.
Issued March 6, 2023. Fix by August 31, 2023. Status: Rectified (August 29, 2023).
Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.
Issued March 6, 2023. Fix by October 20, 2023. Status: Rectified (October 16, 2023).
Infection Prevention and Control (IPC) — Infection Prevention and Control (IPC) policies and procedures are documented and implemented.
Issued March 6, 2023. Fix by October 20, 2023. Status: Rectified (October 16, 2023).
Restraint Management — Documentation for restraint use.
Issued March 6, 2023. Fix by October 20, 2023. Status: Rectified (October 16, 2023).
November 18, 2021 · CMOH Inspection
Compliant
November 18, 2021 · Inspection
Compliant
April 28, 2021 · Quality Monitoring Visit
Compliant
April 13, 2021 · Quality Monitoring Visit
Non-compliant
standard not recorded in the file
Issued April 13, 2021. Status: Resolved (April 28, 2021).
standard not recorded in the file
Issued April 13, 2021. Status: Resolved (April 28, 2021).
April 1, 2020 · Consultation
Not assessed (consultation)
March 12, 2020 · Inspection
Compliant
March 12, 2020 · Inspection
Compliant
March 12, 2019 · Inspection
Non-compliant
Duties of an Operator — Take all Concerns into Consideration
Provide evidence that all requests, concerns and proposed solutions expressed by a_x000D_ resident, a me
Issued March 12, 2019. Fix by May 31, 2019. Status: Rectified (May 24, 2019).
Duties of an Operator — Establish a Written Process for Addressing Concerns
Provide evidence that a written process is established for addressing requests and_x000D_ concerns of th
Issued March 12, 2019. Fix by May 31, 2019. Status: Rectified (May 24, 2019).
Duties of an Operator — Provide Copies of Process to Address Requests and Concerns
Provide evidence that copies of the written process established under clause 5(f) are_x000D_ provided to
Issued March 12, 2019. Fix by May 31, 2019. Status: Rectified (May 24, 2019).
March 12, 2019 · Inspection
Non-compliant
Menu Requirements — Menu substitutions communicated and made from same food group
Evidence required of the menu substitutions showing that the substitutions are from within the same
Issued March 12, 2019. Fix by August 31, 2019. Status: Rectified (August 19, 2019).
October 10, 2018 · CCHSS Audit
Non-compliant
CCHSS standard 1.1
An appropriate assessment tool for Client's Health Care needs is used.
Issued October 10, 2018. Status: Resolved (June 21, 2019).
CCHSS standard 1.3
The care plan addresses the Client's needs, goals, and intervention details.
Issued October 10, 2018. Status: Resolved (June 21, 2019).
CCHSS standard 1.4
Medical Status assessments are documented.
Issued October 10, 2018. Status: Resolved (June 21, 2019).
CCHSS standard 1.8
Client's Care Plan is reviewed.
Issued October 10, 2018. Status: Resolved (June 21, 2019).
CCHSS standard 6.3
Policies and procedures on maintaining equipment owned by Operator and reporting if unsafe.
Issued October 10, 2018. Status: Resolved (June 21, 2019).
CCHSS standard 10.1
Managed risk agreements are documented and implemented.
Issued October 10, 2018. Status: Resolved (June 21, 2019).
CCHSS standard 12.1
Policies and procedures in Medication Management are documented and implemented.
Issued October 10, 2018. Status: Resolved (June 21, 2019).
CCHSS standard 15.1
Policies and procedures regarding safe water temperatures are documented and implemented.
Issued October 10, 2018. Status: Resolved (June 21, 2019).
CCHSS standard 15.2
Policies and procedures for water supply system and temperature checks
Issued October 10, 2018. Status: Resolved (June 21, 2019).
CCHSS standard 16.1
Policies and procedures regarding Restraint use are documented and implemented.
Issued October 10, 2018. Status: Resolved (June 21, 2019).
CCHSS standard 16.3
Documentation for restraint use.
Issued October 10, 2018. Status: Resolved (June 21, 2019).
March 6, 2018 · Inspection
Non-compliant
Safety Requirements — Accommodation in safe condition
Evidence required that the accommodation and grounds are safe and free of hazards.
Issued March 6, 2018. Fix by October 31, 2018. Status: Rectified (October 23, 2018).
March 16, 2017 · Inspection
Compliant
March 17, 2016 · Inspection
Non-compliant
Continuation of Services — Practicability, communication, and review of plans
Evidence required that the continuation of services plan is practical, identifies relevant supports,
Issued March 17, 2016. Fix by June 30, 2016. Status: Rectified (May 5, 2016).
Menu Requirements — Resident consultation on meal times
Evidence required that residents are consulted, every 6 months at minimum, regarding meal times and
Issued March 17, 2016. Fix by June 30, 2016. Status: Rectified (April 4, 2016).
Information Respecting the Long Term Care Accommodation — Accommodation information provision
Evidence required that information is made available to applicants and residents and their represent
Issued March 17, 2016. Fix by June 30, 2016. Status: Rectified (May 5, 2016).
Menu Requirements — Resident feedback into meals, fluids, and snacks
Evidence required of obtaining residents' opinions and feedback regarding the meals, fluids and snac
Issued March 17, 2016. Fix by June 30, 2016. Status: Rectified (April 18, 2016).
Resident Safety and Security — Training on security, communication, and emergency call systems
Evidence required that training for the security, communication, or emergency call systems has been
Issued March 17, 2016. Fix by June 30, 2016. Status: Rectified (June 16, 2016).
Maintenance Requirements — Preventative and corrective maintenance
Evidence required of a scheduled preventative maintenance and repair program.
Issued March 17, 2016. Fix by June 30, 2016. Status: Rectified (March 24, 2016).
Criminal Record Checks — Completion of criminal record checks
<p>Evidence required that each employee, volunteer and service provider who provide services directl
Issued March 17, 2016. Fix by July 31, 2016. Status: Rectified (July 20, 2016).
March 3, 2015 · Inspection
Non-compliant
Criminal Record Checks — Completion of criminal record checks
<p>Evidence required that each employee, volunteer and service provider who provide services directl
Issued March 3, 2015. Fix by May 31, 2015. Status: Rectified (April 10, 2015).
Information Respecting the Long Term Care Accommodation — Accommodation information provision
Evidence required that information is made available to applicants and residents and their represent
Issued March 3, 2015. Fix by May 31, 2015. Status: Rectified (March 3, 2015).
Water Temperature — Training, maintenance, and risk mitigation to ensure safe water temperatures
Evidence required that regularly scheduled checks are in place to ensure that safe water temperature
Issued March 3, 2015. Fix by May 31, 2015. Status: Rectified (March 3, 2015).
Resident Safety and Security — Maintenance and inspection of security systems
Evidence required that the security system is maintained, inspected and tested.
Issued March 3, 2015. Fix by May 31, 2015. Status: Rectified (April 27, 2015).
Resident Safety and Security — Suitability, maintenance and inspection of communication/emergency call/communication system
Evidence required that the emergency call/communication system is maintained, inspected and tested.
Issued March 3, 2015. Fix by May 31, 2015. Status: Rectified (March 12, 2015).
March 7, 2014 · Inspection
Non-compliant
Water Temperature — Safe water temperatures
Evidence required that the hottest water temperature flowing out of the faucets in resident areas do
Issued March 7, 2014. Fix by May 31, 2014. Status: Rectified (March 11, 2014).
Questions to ask on a visit
Built from the standards this home was cited under, not from anything we found. Ask how it meets each one today.
- How does the home meet: Quality Improvement Reporting — Reporting reportable incidents.?
- How does the home meet: Client Access to Information — Personal Directives, Power of Attorney, guardian/trusteeship or Advance Care Planning information.?
- How does the home meet: Standardized Assessment and Person-Centred Care Planning — Client's Care Plan is reviewed.?
- How does the home meet: Staff Training — Documented compliance to training.?
- How does the home meet: Staff Training — Policies and procedures for Staff training are documented and implemented.?
- How does the home meet: Quality Improvement Reporting — Quality improvement policies and programs are documented and implemented.?
Homes nearby
Straight-line distance between postal code centres (in rural Alberta, town centres). Each home’s share of non-compliant visits since 2023, on the same method as the city pages.
| Home | Type | Distance | Non-compliant |
|---|---|---|---|
| Ridgeview LodgeRaymond · 50 units | Lodge | under 1 km | 100%4 of 4 visits |
| Diamond Willow LodgeMagrath · 51 units | Lodge | 16 km | 100%2 of 2 visits |
| Good Samaritan Society Garden VistaMagrath · 35 units | Assisted living | 16 km | —no visits in the window |
| Ruah HouseLethbridge · 4 units | Group home | 25 km | 0%0 of 1 visit |
| Alberta Rose LodgeLethbridge · 58 units | Lodge | 25 km | 67%2 of 3 visits |
| St. Therese VillaLethbridge · 216 units | Type B (designated supportive living) | 25 km | 75%6 of 8 visits |
Check the government’s record
Inspections are a snapshot. Visit, ask for the home’s latest inspection report, and ask the questions above. Concerns about a specific visit go to the home first, then to the Continuing Care Licensing Office (cclo@gov.ab.ca).
Source: Government of Alberta, Continuing Care Accommodation Standards compliance reporting on Open Alberta (Open Government Licence – Alberta), file of —, with visits to July 6, 2026. Results are as the government recorded them. An inspection is a snapshot. The official record and the finding text are on the government’s viewer; the dates and statuses here come from the file. How this is built.